Hollywood Mirage - Excel Hotels & Resorts

Calle Sierra Nevada, s/n
8.2
6311 reviews

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This property has been featured in "15 Resorts In Tenerife ".

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Room Types Available

Studio
  • Max 2 Adults
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  • 3 Photos available
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    The spacious studio features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. Meals can be prepared in the well-fitted kitchen, which features a refrigerator, kitchenware and a microwave. Featuring a balcony, this studio also offers a seating area, a dining area and a flat-screen TV. The unit has 3 beds.

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    Studio with Sea View
  • Max 2 Adults
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  • 3 Photos available
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    Meals can be prepared in the kitchen, which comes with a refrigerator, kitchenware and a microwave. The spacious studio provides air conditioning, a tea and coffee maker, a terrace with sea views as well as a private bathroom featuring a bath. The unit offers 3 beds.

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    One-Bedroom Apartment
  • Max 3 Adults
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    This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The kitchen is fitted with a refrigerator, kitchenware and a microwave. Featuring a terrace, this apartment also offers air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

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    One-Bedroom Apartment with Sea View
  • Max 3 Adults
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  • 1 Photo available
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    This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. Boasting a terrace with sea views, this apartment also features air conditioning and a flat-screen TV. The unit has 2 beds.

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    Two-Bedroom Apartment
  • Max 5 Adults
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    This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The well-equipped kitchen has a refrigerator, kitchenware and a microwave. Boasting a terrace, this apartment also features air conditioning, a tea and coffee maker and a flat-screen TV. The unit has 4 beds.

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    Two-Bedroom Apartment with Sea View
  • Max 5 Adults
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  • 3 Photos available
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    This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that has a refrigerator, kitchenware, a microwave and a tea and coffee maker. Boasting a terrace with sea views, this apartment also features air conditioning and a flat-screen TV. The unit has 4 beds.

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    About This Property

    Set in Los Cristianos, Hollywood Mirage - Excel Hotels & Resorts provides a terrace, bar and an all year round outdoor swimming pool. This hotel offers free shuttle service to the city centre and a 2 (Read More)4-hour front desk. International cuisine is served at the restaurant. All units are fitted with a flat-screen TV with satellite channels, oven, a coffee machine, a bath and a wardrobe. Each room is equipped with a kettle, while all rooms are equipped with a kitchen with a microwave and a toaster. The rooms at the hotel come with a seating area. A buffet breakfast is available each morning at the property. Cycling is among the activities that guests can enjoy near Hollywood Mirage - Excel Hotels & Resorts. Playa de las Americas is 2.5 km from the accommodation, while Puerto de la Cruz is 80 km from the property. The nearest airport is Tenerife Sur Airport, 12 km from Hollywood Mirage - Excel Hotels & Resorts.

    Hollywood Mirage - Excel Hotels & Resorts is featured in

    Guest Ratings For This Property

    8.2
    Based on 6311 Reviews
    100% verified reviews

    Comfort

    8.18

    Cleanliness

    8.13

    Value For Money

    8.16

    Facilities

    8.25

    Guest Reviews

    Jens
    young couple
    5.0
    Passable
    Will never use Excel hotels again.
    Nice to have two bathrooms.
    Not worth the price. To much noise from the pool bar area, we were not looking for entertainment/parties. Sometimes not enough sun beds. The only reason I booked was that last year we stayed at their sister hotel and were not happy. They promised us a compensation and we got free pool towels (that we did not need) and a free safe. That's not a compensation but an insult.

    Published on 03 Jan 2024

    Gary
    young couple
    7.0
    Good
    Good
    Weather Pool Entertainment
    Pool area closed at 1pm due to evening function around poolside on Christmas eve and Christmas day. Could not enjoy sunshine

    Published on 02 Jan 2024

    Ward
    family with young children
    10.0
    Exceptional
    Exceptional
    Everything is perfect

    Published on 02 Jan 2024

    Mariusz
    family with young children
    10.0
    Exceptional
    Recommend for families
    Huge rooms with lovely views, always free sunbeds at the pool

    Published on 02 Jan 2024

    Yue
    family with young children
    7.0
    Good
    In general, Good stay, like the food and live show every night, nice staff.
    vibrant place
    The plates in the restaurant are dirty

    Published on 01 Jan 2024

    Olena
    family with young children
    7.0
    Good
    Good
    Good place, pools for children, bus to the beach, calm place. Great staff.
    Dirty tableware in the restaurant, every morning and every evening.

    Published on 01 Jan 2024

    Frances
    group
    7.0
    Good
    Good
    Plenty of space in apartment.
    Cleaners only came once on our week long stay.

    Published on 29 Dec 2023

    Susan
    family with young children
    8.0
    Very good
    A fabulous stay
    The apartment was a very good size, two bedrooms and two bathrooms as well as a sofa bed if we had needed it. All clean and secure. The staff were all friendly and helpful. We had half board and there was plenty of choices, something for everyone.
    Nothing, pleased with everything.

    Published on 29 Dec 2023

    Martin
    family with young children
    7.0
    Good
    Great hotel pitty about hill
    Food great choice but could have been a bit hotter, room was great but location of our apartment didn't get sun and we were woken up by delivery drivers to super market, free bus was great. Pool 3 best pool and warm, great life guard so good with kids.
    The hill (cardiac hill), lives up to its name, glad of free bus and cheap taxis , noise of delivery trucks outside apartments due to laundry storage and supermarket.

    Published on 28 Dec 2023

    Agusta
    family with young children
    8.0
    Very good
    Very good
    We upgraded apartment and got very fine view It was fantastic.
    The sofa is dirty and the refridgirator is always working and too old

    Published on 28 Dec 2023

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    Top Facilities

    bar

    wifi

    pool

    food

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    All Facilities for Hollywood Mirage - Excel Hotels & Resorts

    Category Facilities
    Activities Live music/performance, Cycling, Billiards, Squash, Themed dinner nights, Golf course (within 3 km).
    Business facilities Meeting/banquet facilities.
    Others bar, pool, food, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Non-smoking rooms, Lift.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Sauna, Bath, Toilet.
    Room Amenities Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Shallow end, Seating Area, Safety deposit box.
    Food & Drink Wine/champagne, Refrigerator, Microwave, Kitchenware, Restaurant, Kitchenette, Kitchen, Coffee machine, Kid meals, Dining area, Outdoor furniture, Tea/Coffee maker.
    Safety & security Smoke alarms, Fire extinguishers.
    Cleaning services Dry cleaning, Laundry.
    Services & Extras Towels, Key card access, Linen.
    Media & Technology TV, Flat-screen TV, Telephone.
    Common areas Sun terrace, Games room, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, 24-hour front desk, Tour desk, Luggage storage.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    Entertainment and family services Evening entertainment, Baby safety gates, Kids' club, Indoor play area, Entertainment staff, Babysitting/child services.
    Pool and wellness Hammam, Massage, Spa lounge/relaxation area, Fitness/spa locker rooms, Hot tub/Jacuzzi, Fitness centre, Fitness, Sun loungers or beach chairs.
    Transport Car hire.
    Outdoor & View Terrace, View, Sea view, Balcony.
    Shops Minimarket on site.

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