Homewood Suites by Hilton New Braunfels, New Braunfels

This property has been featured in "17 Best Hotels In New Braunfels ".

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parking

wifi

pool

food

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King Studio Suite - Non-Smoking

Max 4 Adults

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This air-conditioned room offers a flat-screen TV and coffee machine.

King Studio Suite - Hearing Access/Non-Smoking

Max 4 Adults

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This air-conditioned room offers a flat-screen TV and coffee machine.

One-Bedroom King Suite - Non-Smoking

Max 4 Adults

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This air-conditioned room offers a flat-screen TV and coffee machine.

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All Facilities for Homewood Suites by Hilton New Braunfels

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	parking, wifi, pool, food.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Bathroom	Free toiletries, Hairdryer.
Room Amenities	Sofa bed, Air conditioning, Ironing facilities, Heating, Shallow end, Seating Area, Safety deposit box, Fan.
Food & Drink	Dishwasher, Refrigerator, Microwave, BBQ facilities, Vending machine (drinks), Toaster, Grocery deliveries, Stovetop, Kitchen, Vending machine (snacks), Outdoor furniture, Tea/Coffee maker.
Cleaning services	Daily housekeeping, Laundry, Dry cleaning.
Media & Technology	Radio, Cable channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Outdoor fireplace.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Contactless check-in/check-out, Physical distancing rules followed.
Pool and wellness	Fitness centre, Fitness, Sun loungers or beach chairs.
Transport	Shuttle service, Shuttle service (free).
Shops	Minimarket on site.

About This Property

Offering a year-round outdoor pool and fitness centre, Homewood Suites by Hilton New Braunfels is located in New Braunfels in the Texas Region. Every room at this hotel is air conditioned and comes with a flat-screen TV. You will find a coffee machine in the room. You will find a 24-hour front desk at the property. Canyon Lake is 2.8 km from Homewood Suites New Braunfels, while Comal Park is 3.7 km away. San Antonio International Airport is 43 km from the property.

Guest Ratings For This Property

8.4

Based on 224 Reviews

100% verified reviews

Comfort

8.72

Cleanliness

8.64

Value For Money

8.15

Facilities

8.56

Guest Reviews

Marlen

family with young children

10.0

Exceptional

Excellent experience with fabulous customer service

Clean facilities and great Breakfast

The smell from the drain in bathroom was unpleasant

Published on 29 Dec 2023

Robert

young couple

10.0

Exceptional

Great time in New Braunfels!!

Great location!

Nothing!

Published on 03 Dec 2023

Khang

family with young children

10.0

Exceptional

It was great and staff were super helpful.

We came from out of town because my wife was about about to go into labor at the local birthing center. First they allowed us to check in a bit early which was really great because we could get settled. Our hotel door card was not working properly, so the staff was generous and went ahead and upgraded our room so we can get settled. Great service honestly.

None

Published on 11 Nov 2023

Celina

young couple

10.0

Exceptional

We would be happy to return

Hotel had a good location. Rooms were clean and large. Breakfast was ok

Heating stank

Published on 05 Nov 2023

Hector

family with young children

1.0

Bad

Bad experience

Nothing

Bad smell in room and clogged toilet

Published on 03 Oct 2023

Caren

family with young children

7.0

Good

Great location. So-so hotel.

Great location. There are multiple restaurants you can literally walk to faster than taking your car out of the lot. If you are a light breakfast person, the breakfast at the hotel is just fine. If you'd rather have something heartier, there are 3 restaurants within walking distance that serve full breakfast.

The second floor hallway was muggy and stale. While we were there, one of the 2 elevators was always broken, not always the same one. The inside of each elevator has been vandalized (pieces of signs broken off). While this is non-functional, you asked what I didn't like, and that just leaves an impression of neglect. In that same vein, the carpet on the 2nd floor in front of the elevators is very dirty, stained. The blackout curtains in the room don't close, so you get all the security and street lights coming in. We went and bought sleep masks after the first night. Bags of trash were left in front of the ice machine, which gives out watery ice. When we first got to our room, there was only one bath towel.

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Published on 26 Sep 2023

Leap

family with young children

10.0

Exceptional

Easy check in & super friendly staff, breakfast, shower instead of tub, great parking.

Personal choice for firmer pillows

Published on 25 Sep 2023

Mariano

young couple

1.0

Bad

Not repeating

Accesible and clean room

They charged me 5 times with different amounts for one night. I called front desk and person was very rude and unwilling to help so now i am working with my bank in removing these charges. Not staying here ever again

Published on 24 Aug 2023

Anonymous

young couple

10.0

Exceptional

Great sleep, great breakfast and pool to ourselves!

Clean and location

Nothing

Published on 06 Aug 2023

Bianca

family with young children

3.0

Poor

Location and staff were friendly.

No hot water for 2 nights. Breakfast was over super early, 9am. Carpets were dirty. Hallways and the one elevator were super hot. The elevator is slow and only one was working.

Published on 25 Jul 2023