Hotel am Schloß Köpenick by Golden Tulip

Business facilities

• Meeting/banquet facilities
• Fax/photocopying

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Food
• Parking
• Wifi

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Miscellaneous

• Facilities for disabled guests
• Soundproof rooms
• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Allergy free room
• Pet bowls
• Non smoking throughout

Accessibility

• Upper floors accessible by elevator
• Accessible by lift

Bathroom

• Private bathroom
• Bath or shower
• Toilet paper
• Hairdryer
• Shampoo
• Sauna
• Shower
• Body soap
• Toilet

Room Amenities

• Hypoallergenic
• Cots
• Wardrobe or closet
• Desk
• Safety deposit box
• Trash cans
• Non feather pillow
• Heating
• Hardwood or parquet floors
• Socket near the bed

Food & Drink

• Wine/champagne
• Restaurant
• Kid friendly buffet
• Packed lunches
• Special diet menus (on request)
• Kid meals
• Outdoor furniture
• Bottle of water
• Room service
• Coffee house on site

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• Fire extinguishers
• Cctv in common areas
• Smoke alarm

Services & Extras

• Towels
• Wake up service/alarm clock
• Key card access
• Linen

Media & Technology

• Tv
• Radio
• Satellite channels
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Common areas

• Garden
• Picnic area
• Shared lounge/tv area

Reception services

• 24 hour front desk
• Invoice provided
• Tour desk
• Luggage storage

Physical distancing

• Cashless payment available
• Physical distancing rules followed

General

• Pets allowed

Entertainment and family services

• Board games/puzzles

Pool and wellness

• Sun loungers or beach chairs

Outdoor & View

• Terrace
• Landmark view
• River view
• Inner courtyard view