Hotel Avenida Gran Vía

Business facilities

• Fax/photocopying

Others

• Parking
• Bar
• Wifi
• Food

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Wheelchair accessible
• Non smoking rooms
• Lift
• Facilities for disabled guests
• Soundproof rooms
• Allergy free room
• Non smoking throughout

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Air purifiers
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Thermometers for guests provided by property
• Access to health care professionals

Accessibility

• Roll in shower
• Shower chair
• Upper floors accessible by stairs only
• Upper floors accessible by elevator
• Accessible by lift
• Walk in shower
• Entire unit wheelchair accessible

Bathroom

• Shower
• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Body soap
• Toilet
• Hairdryer

Exclusive services

• Complimentary access to conference room/business areas
• Concierge services

Room Amenities

• Soundproofing
• Cots
• Air conditioning
• Heating
• Wardrobe or closet
• Desk
• Socket near the bed
• Safety deposit box

Food & Drink

• Fruits
• Wine/champagne
• Grocery deliveries
• Packed lunches
• Coffee house on site

Safety & security

• Security alarm
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Smoke alarms
• Cctv outside property

Services & Extras

• Wake up service
• Towels
• Wake up service/alarm clock
• Key card access
• Linen

Layout

• Window

Media & Technology

• Tv
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Common areas

• Shared lounge/tv area

Reception services

• Express check in/check out
• Concierge service
• Invoice provided
• Tour desk
• Luggage storage
• 24 hour front desk

Physical distancing

• Single room air conditioning for guest accommodation
• Cashless payment available
• Contactless check in/check out
• Mobile app for room service
• Physical distancing rules followed

Transport

• Car hire

Outdoor & View

• Quiet street view
• Inner courtyard view