Hotel City Grand Ella, Ella

This property has been featured in "50 Best Hotels In Ella ".

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Room Types Available

Deluxe Double Room with Balcony

Max 2 Adults

2 Photos available

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This double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

Triple Room with Balcony

Max 3 Adults

3 Photos available

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The spacious triple room provides a private entrance, a minibar, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Deluxe Family Room

Max 4 Adults

3 Photos available

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The spacious family room features a private entrance, a minibar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 3 beds.

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About This Property

Offering a barbecue and sun terrace, City Grand is set in Ella in the Badulla District Region. Guests can enjoy the on-site restaurant. Free private parking and shops are available on site.Certain ro (Read More)oms have a seating area to relax in after a busy day. Views of the mountain, garden or city are featured in certain rooms. City Grand features free WiFi . A flat-screen TV is provided.You will find a 24-hour front desk at the property. Guests can enjoy the sun terrace and shared lounge/TV area.The hotel also offers car hire. Demodara Nine Arch Bridge is 1.4 km from City Grand, while Ella Rock is 2.2 km from the property.

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Guest Ratings For This Property

7.4

Based on 719 Reviews

100% verified reviews

Comfort

7.63

Cleanliness

7.63

Value For Money

8.03

Facilities

7.31

Guest Reviews

Coenraad

solo traveller

6.0

Pleasant

Good location

The location is perfect.

I find it strange that the hotel does not service rooms...clean, make bed, throw out rubbish bins... also, no hot water to shower in the morning and I had to ask for a bar fridge- which they then provided.

Published on 02 Jan 2024

Hassan

family with young children

1.0

Bad

The clean is very bad and this experience is the worst.

Published on 31 Dec 2023

Nrc7

family with young children

9.0

Superb

Fantastic location, at the heart of Ella. Very convenient for hikes and for getting meals. The staff were all very kind and accommodating. The rooms were a good size and the views of the tea gardens from the back balcony was great. Overall a fantastic stay.

Hot water in the shower stopped working the second night. The fan was extremely loud and had to be shut off at night in order to sleep. The bed was very stiff.

Published on 30 Dec 2023

Tarek

young couple

1.0

Bad

Hotel to avoid

Nothing

They didn't inform us that the hotel is out of service for repair. We had to wait 20 mins in the hotel lobby so that we got the information. They tried to show me a room that has not been cleaned since a while with no guarantee of water or electricity. I booked another hotel and left.

Published on 30 Dec 2023