Hotel Costa Calero Thalasso & Spa, Puerto del Carmen

This property has been featured in "28 Best Hotels In Puerto Del Carmen ".

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bar

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pool

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Check Room Options And Availability

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Select Double Room

Max 2 Adults

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The spacious double room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.

Select Junior Suite

Max 3 Adults

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The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite features air conditioning, flat-screen TV with satellite channels, sea views, as well as wine/champagne for guests. The unit has 2 beds.

Family Room

Max 2 Adults

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This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 4 beds.

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All Facilities for Hotel Costa Calero Thalasso & Spa

Category	Facilities
Activities	Water sport facilities on site, Bike tours, Cycling, Billiards, Hiking, Darts, Themed dinner nights, Archery, Snorkelling, Canoeing, Golf course (within 3 km), Table tennis, Diving, Bingo.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Miscellaneous	Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Drying rack for clothing, Air conditioning, Wardrobe or closet, Dressing room, Clothes rack, Desk, Shallow end, Safety deposit box, Interconnected room(s) available, Socket near the bed.
Food & Drink	Wine/champagne, Vending machine (drinks), Restaurant, Vending machine (snacks), Packed lunches, Coffee machine, Fruits, Special diet menus (on request), Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Wake-up service.
Media & Technology	TV, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace, Games room, Garden, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk, Invoice provided, Tour desk, Luggage storage, Currency exchange.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Entertainment and family services	Evening entertainment, Kids' club, Children's playground, Entertainment staff, Babysitting/child services.
Pool and wellness	Hammam, Sun umbrellas, Steam room, Solarium, Massage, Beauty Services, Spa/wellness packages, Manicure, Hair colouring, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Hair treatments, Hair cut, Make up services, Body wrap, Fitness centre, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Pedicure, Spa and wellness centre, Sun loungers or beach chairs.
Transport	Car hire.
Outdoor & View	Terrace, View, Sea view, Balcony, Garden view.

About This Property

Situated in a quiet resort 5 km west of Puerto del Carmen, Hotel Costa Calero Thalasso & Spa has 4 outdoor swimming pools and a spa with a sauna. The hotel offers a free shuttle service to the beach. Hotel Costa Calero Thalasso & Spa has elegant, air-conditioned rooms, each decorated in bright colours. All rooms are equipped with satellite TV and have a balcony with sea views. Private bathrooms include a hairdryer. The restaurant offers a buffet breakfast and dinner. The menu includes a variety of Canarian cuisines. There are also 3 bars, including a poolside snack bar and one with live entertainment. Puerto Calero harbour and a promenade lined with bars and restaurants is just 300 metres from the hotel. There is an scuba diving centre, Rubicon Diving at the hotel, and Lanzarote Golf Club is about 15 minutes’ drive away. Hotel Costa Calero Thalasso & Spa is 12.5 km from the Lanzarote Airport and about 25 minutes’ drive from Arrecife ferry port with regular departures to the island Gran Canaria.

Guest Ratings For This Property

8.3

Based on 544 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

8.89

Value For Money

8.04

Facilities

8.6

Guest Reviews

James

young couple

4.0

Disappointing

Disappointing. will never return and could not recommend.

Fare generally good but bowls, plates and cups were slow to be replaced when used up. Do not expect that service in a supposed 4 star hotel. Saving grace were the restaurants by the Marina downhill from the hotel. Excellent food, great service by friendly staff and superb location. Costa Calero management could learn from them.

First time in my life I've ever had to hire the room safe. Black mark. Large room and comfortable but shower was miniscule and leaked onto floor and was never fixed despite advising reception on more than one occasion. Also balcony sliding door lock broken on arrival but repaired. Not a good start/ impression. If one didn't get up at dawn and bag your preferred sunbed with a towel then choice was quite restricted. Drinks/ lunch quite expensive. Once obviously a nice comfortable hotel but now a little tired and past its prime.

Published on 26 Oct 2023

Sinead

young couple

5.0

Passable

Pool, breakfast and thermal suite was lovely

Very noisy every morning from early with cleaning staff changing out the rooms.

Published on 10 Oct 2023

Joe

young couple

9.0

Superb

Great location. We just keep coming back !

Location & facilities excellent. Great sea view from our room. We received a free upgrade which was a nice surprise too. Very good female singer-Spanish-on Monday of our hols.

Buffet meals had a large & varied selection of savoury foods but desserts were very poor. Overly sweet & not geared -in my view - to the Irish/UK palate. Hotel was also VERY full which presented challenges when seeking sunbeds & at mealtimes. We have stayed before & hadn't experienced this

Published on 28 Sep 2023

Frances

young couple

7.0

Good

If our room had been better, it would have been lovely.

Great location. Breakfast was lovely, a really good varied selection every day. The cleaning lady was wonderful.

Our room was a little bit of a disaster. It was at the far end of the complex, and felt like it had been forgotten about. The room itself was spotlessly clean, but a bit shabby. Definitely needed a refurb, tiles were broken in the bathroom, units a bit chipped. Our biggest problem was the air con and beds. The smell coming from the air conditioning unit was awful, quite nauseating. They replaced the filters, which made a little bit of a difference, but not much. Also the beds were some of the most uncomfortable we've ever slept in. The mattresses had collapsed and toppers were added after 2 days, but the damage was done. Surely they should have been there without having to ask for them.

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Published on 27 Sep 2023

Joseph

young couple

8.0

Very good

Very enjoyable

Signposting should be better as we got lost having been given wrong direction. Gluten free offerings in restaurants should be improved.

The Hill up from the marina is demanding

Published on 27 Sep 2023

Emily

family with young children

10.0

Exceptional

Amazing hotel an views

Published on 08 Sep 2023

Julie

family with young children

10.0

Exceptional

Great choice of food, we were all inclusive great value

Published on 27 Aug 2023

Stacey

young couple

10.0

Exceptional

Should be a 5 Star Hotel!

Everything was absoutely perfect. This hotel should be a 5 Star! Everything was super clean, the staff are great and were always ontop of you. The food variety is exceptional, we never got bored. A large variety of fresh fish and meat served daily. The facilities are great too, good animation team.

Nothing.

Published on 15 Aug 2023

Janet

young couple

6.0

Pleasant

Good location, needs some upgrading

Spacious Room & View

Not what we expected. We hadnt stayed before but some friends had. The location is good except for the hill up to get back from the port which some may struggle with. The outside areas are tired with cracked paving/tiles etc. But what I really didnt expect was to share my room on two nights with cockroaches in the room. Having disposed of one on the first night and telling reception who offered to spray it at midnight, with me in it, rather than offer me another room. We returned on the second night to another who clearly knew where it was!

Published on 24 Jul 2023

Lysa

young couple

5.0

Passable

Shabby Management for 4 star hotel.

Beautiful pools and lovely spa. Facilitated an early check in .

Staff at reception were extremely unwelcoming on arrival for a 4 star hotel ...never have I had such an impersonal check in. Room was obviously not cleaned properly..hairs in shower .. rubbish in bin.. debris all over floor. As we were there for a family wedding we did not complain as were under time pressure. One member of bar staff was rude and dishonest..serving incorrect drink - insisting it was correct and attempting to overcharge.

Published on 26 Jun 2023