Hotel Costa Calero Thalasso & Spa

Urbanizacion Puerto Calero, s/n
8.3
544 reviews

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This property has been featured in "28 Best Hotels In Puerto Del Carmen ".

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Room Types Available

Select Double Room
  • Max 2 Adults
    •

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    The spacious double room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.

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    Select Junior Suite
  • Max 3 Adults
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    The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite features air conditioning, flat-screen TV with satellite channels, sea views, as well as wine/champagne for guests. The unit has 2 beds.

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    Family Room
  • Max 2 Adults
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    This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 4 beds.

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    Select Suite with Sea View
  • Max 3 Adults
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    This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite has air conditioning, flat-screen TV with satellite channels, sea views, as well as wine/champagne for guests. The unit has 1 bed.

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    Superior Double Room
  • Max 3 Adults
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    This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.

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    Superior Suite
  • Max 3 Adults
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    This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a balcony with sea views, this suite also features air conditioning and a flat-screen TV with satellite channels. The unit has 1 bed.

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    Superior Twin Room with Garden View
  • Max 3 Adults
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    This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.

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    About This Property

    Situated in a quiet resort 5 km west of Puerto del Carmen, Hotel Costa Calero Thalasso & Spa has 4 outdoor swimming pools and a spa with a sauna. The hotel offers a free shuttle service to the beach. (Read More) Hotel Costa Calero Thalasso & Spa has elegant, air-conditioned rooms, each decorated in bright colours. All rooms are equipped with satellite TV and have a balcony with sea views. Private bathrooms include a hairdryer. The restaurant offers a buffet breakfast and dinner. The menu includes a variety of Canarian cuisines. There are also 3 bars, including a poolside snack bar and one with live entertainment. Puerto Calero harbour and a promenade lined with bars and restaurants is just 300 metres from the hotel. There is an scuba diving centre, Rubicon Diving at the hotel, and Lanzarote Golf Club is about 15 minutes’ drive away. Hotel Costa Calero Thalasso & Spa is 12.5 km from the Lanzarote Airport and about 25 minutes’ drive from Arrecife ferry port with regular departures to the island Gran Canaria.

    Hotel Costa Calero Thalasso & Spa is featured in

    Guest Ratings For This Property

    8.3
    Based on 544 Reviews
    100% verified reviews

    Comfort

    9.0

    Cleanliness

    8.89

    Value For Money

    8.04

    Facilities

    8.6

    Guest Reviews

    James
    young couple
    4.0
    Disappointing
    Disappointing. will never return and could not recommend.
    Fare generally good but bowls, plates and cups were slow to be replaced when used up. Do not expect that service in a supposed 4 star hotel. Saving grace were the restaurants by the Marina downhill from the hotel. Excellent food, great service by friendly staff and superb location. Costa Calero management could learn from them.
    First time in my life I've ever had to hire the room safe. Black mark. Large room and comfortable but shower was miniscule and leaked onto floor and was never fixed despite advising reception on more than one occasion. Also balcony sliding door lock broken on arrival but repaired. Not a good start/ impression. If one didn't get up at dawn and bag your preferred sunbed with a towel then choice was quite restricted. Drinks/ lunch quite expensive. Once obviously a nice comfortable hotel but now a little tired and past its prime.

    Published on 26 Oct 2023

    Sinead
    young couple
    5.0
    Passable
    Passable
    Pool, breakfast and thermal suite was lovely
    Very noisy every morning from early with cleaning staff changing out the rooms.

    Published on 10 Oct 2023

    Joe
    young couple
    9.0
    Superb
    Great location. We just keep coming back !
    Location & facilities excellent. Great sea view from our room. We received a free upgrade which was a nice surprise too. Very good female singer-Spanish-on Monday of our hols.
    Buffet meals had a large & varied selection of savoury foods but desserts were very poor. Overly sweet & not geared -in my view - to the Irish/UK palate. Hotel was also VERY full which presented challenges when seeking sunbeds & at mealtimes. We have stayed before & hadn't experienced this

    Published on 28 Sep 2023

    Frances
    young couple
    7.0
    Good
    If our room had been better, it would have been lovely.
    Great location. Breakfast was lovely, a really good varied selection every day. The cleaning lady was wonderful.
    Our room was a little bit of a disaster. It was at the far end of the complex, and felt like it had been forgotten about. The room itself was spotlessly clean, but a bit shabby. Definitely needed a refurb, tiles were broken in the bathroom, units a bit chipped. Our biggest problem was the air con and beds. The smell coming from the air conditioning unit was awful, quite nauseating. They replaced the filters, which made a little bit of a difference, but not much. Also the beds were some of the most uncomfortable we've ever slept in. The mattresses had collapsed and toppers were added after 2 days, but the damage was done. Surely they should have been there without having to ask for them.
    (Read More)

    Published on 27 Sep 2023

    Joseph
    young couple
    8.0
    Very good
    Very enjoyable
    Signposting should be better as we got lost having been given wrong direction. Gluten free offerings in restaurants should be improved.
    The Hill up from the marina is demanding

    Published on 27 Sep 2023

    Emily
    family with young children
    10.0
    Exceptional
    Exceptional
    Amazing hotel an views

    Published on 08 Sep 2023

    Julie
    family with young children
    10.0
    Exceptional
    Exceptional
    Great choice of food, we were all inclusive great value

    Published on 27 Aug 2023

    Stacey
    young couple
    10.0
    Exceptional
    Should be a 5 Star Hotel!
    Everything was absoutely perfect. This hotel should be a 5 Star! Everything was super clean, the staff are great and were always ontop of you. The food variety is exceptional, we never got bored. A large variety of fresh fish and meat served daily. The facilities are great too, good animation team.
    Nothing.

    Published on 15 Aug 2023

    Janet
    young couple
    6.0
    Pleasant
    Good location, needs some upgrading
    Spacious Room & View
    Not what we expected. We hadnt stayed before but some friends had. The location is good except for the hill up to get back from the port which some may struggle with. The outside areas are tired with cracked paving/tiles etc. But what I really didnt expect was to share my room on two nights with cockroaches in the room. Having disposed of one on the first night and telling reception who offered to spray it at midnight, with me in it, rather than offer me another room. We returned on the second night to another who clearly knew where it was!

    Published on 24 Jul 2023

    Lysa
    young couple
    5.0
    Passable
    Shabby Management for 4 star hotel.
    Beautiful pools and lovely spa. Facilitated an early check in .
    Staff at reception were extremely unwelcoming on arrival for a 4 star hotel ...never have I had such an impersonal check in. Room was obviously not cleaned properly..hairs in shower .. rubbish in bin.. debris all over floor. As we were there for a family wedding we did not complain as were under time pressure. One member of bar staff was rude and dishonest..serving incorrect drink - insisting it was correct and attempting to overcharge.

    Published on 26 Jun 2023

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    Top Facilities

    parking

    bar

    wifi

    pool

    food

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    All Facilities for Hotel Costa Calero Thalasso & Spa

    Category Facilities
    Activities Water sport facilities on site, Bike tours, Cycling, Billiards, Hiking, Darts, Themed dinner nights, Archery, Snorkelling, Canoeing, Golf course (within 3 km), Table tennis, Diving, Bingo.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, pool, food, parking, wifi.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Drying rack for clothing, Air conditioning, Wardrobe or closet, Dressing room, Clothes rack, Desk, Shallow end, Safety deposit box, Interconnected room(s) available, Socket near the bed.
    Food & Drink Wine/champagne, Vending machine (drinks), Restaurant, Vending machine (snacks), Packed lunches, Coffee machine, Fruits, Special diet menus (on request), Outdoor furniture, Tea/Coffee maker.
    Safety & security Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Wake-up service.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Games room, Garden, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, 24-hour front desk, Invoice provided, Tour desk, Luggage storage, Currency exchange.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Entertainment and family services Evening entertainment, Kids' club, Children's playground, Entertainment staff, Babysitting/child services.
    Pool and wellness Hammam, Sun umbrellas, Steam room, Solarium, Massage, Beauty Services, Spa/wellness packages, Manicure, Hair colouring, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Hair treatments, Hair cut, Make up services, Body wrap, Fitness centre, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Pedicure, Spa and wellness centre, Sun loungers or beach chairs.
    Transport Car hire.
    Outdoor & View Terrace, View, Sea view, Balcony, Garden view.

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