万雷ホテル

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Wifi

Miscellaneous

• Family rooms
• Non smoking rooms
• Lift
• Designated smoking area

Safety features

• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• First aid kit available

Accessibility

• Upper floors accessible by elevator
• Accessible by lift

Bathroom

• Private bathroom
• Free toiletries
• Toilet paper
• Hairdryer
• Shampoo
• Shower
• Body soap
• Conditioner
• Toilet
• Bidet

Room Amenities

• Feather pillow
• Air conditioning
• Clothes rack
• Desk
• Tatami (traditional japanese flooring)
• Safety deposit box
• Trash cans
• Heating
• Socket near the bed
• Yukata

Food & Drink

• Wine/champagne
• Refrigerator
• Electric kettle
• Restaurant
• Dining area
• Coffee house on site

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Carbon monoxide detector
• Fire extinguisher

Cleaning services

• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Linen
• Key access

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• 24 hour front desk
• Express check in/check out
• Invoice provided
• Private check in/check out
• Luggage storage

Physical distancing

• Single room air conditioning for guest accommodation
• Cashless payment available