Hotel

Hotel Indigo Warsaw Nowy Świat, an IHG Hotel

Smolna 40
9.0
(1951 reviews)

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This property has been featured in "50 Luxury Hotels In Warsaw ".

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Top Facilities

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Standard Room

  • Max 2 Adults
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    This double room has a minibar and bathrobe. It features either a queen or twin bed allocated during the check in.Due to the characteristics of the property, rooms in the Standard category may differ from the one presented in the picture.

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    Standard Queen Room

  • Max 2 Adults
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    This double room features a tea/coffee maker, soundproofing and flat-screen TV.Due to the characteristics of the property, rooms in the Standard category may differ from the one presented in the picture.

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    Standard Twin Room

  • Max 2 Adults
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    This twin room has a electric kettle, tea/coffee maker and bathrobe.Due to the characteristics of the property, rooms in the Standard category may differ from the one presented in the picture.

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    Premium Queen Room

  • Max 2 Adults
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    This spacious double room features a king-size bed, high-quality toiletries and a city view.Due to the characteristics of the property, rooms in the Premium category may differ from the one presented in the picture.

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    Queen Suite

  • Max 2 Adults
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    This spacious double room features a queen-size bed, a skylight and a dormer window, high-quality toiletries and a city view.Due to the characteristics of the property, rooms in the Suite category may differ from the one presented in the picture.

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    Queen Suite

  • Max 2 Adults
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    This spacious apartment features a seating area, a queen-size bed, high-quality toiletries and a lobby view.Due to the characteristics of the property, rooms in the Suite category may differ from the one presented in the picture.

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    Premium Room

  • Max 2 Adults
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    This double room has air conditioning, bathrobe and soundproofing.Due to the characteristics of the property, rooms in the Premium category may differ from the one presented in the picture.

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    Queen Room - Mobility Access Roll in Shower/Non-Smoking

  • Max 2 Adults
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    This double room features a soundproofing, minibar and bathrobe.Due to the characteristics of the property, the Accessible rooms may differ from the one presented in the picture.

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    Queen Suite with Sofa Bed

  • Max 3 Adults
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    This suite has a seating area, sofa and flat-screen TV and a lobby view.Due to the characteristics of the property, rooms in the Suite category may differ from the one presented in the picture.

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    One-Bedroom King Suite with City View

  • Max 2 Adults
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    This suite has a bathrobe, tea/coffee maker and electric kettle.Due to the characteristics of the property, rooms in the Suite category may differ from the one presented in the picture.

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    View All Rooms

    All Facilities for Hotel Indigo Warsaw Nowy Świat, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, food, parking, wifi.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Allergy-free room, Pet bowls.
    Accessibility Toilet with grab rails, Emergency cord in bathroom.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Slippers, Free toiletries, Hairdryer, Sauna, Bath, Shower, Bathrobe.
    Room Amenities Sofa, Hypoallergenic, Soundproofing, Sofa bed, Clothes rack, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Extra long beds (> 2 metres), Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk.
    Food & Drink Wine/champagne, Coffee machine, Special diet menus (on request), Kid meals, Electric kettle, Restaurant, Minibar, Fruits, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property.
    Cleaning services Dry cleaning, Daily housekeeping, Ironing service.
    Services & Extras Towels, Wake up service/Alarm clock, Linen.
    Media & Technology Laptop safe, Satellite channels, Flat-screen TV, Telephone, TV, Radio.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services Invoice provided, Luggage storage, Concierge service, 24-hour front desk.
    Physical distancing Contactless check-in/check-out, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    General Pets allowed.
    Pool and wellness Steam room, Fitness centre, Fitness.
    Transport Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
    Outdoor & View Patio, City view, Landmark view, Inner courtyard view.

    Location & Nearby Places

    Warsaw City Centre (0.7 Km from city center)

    Smolna 40

    15 Nearby Attractions

    Warsaw National Museum

    0.1 km

    Chopin Museum

    0.4 km

    Copernicus Square

    0.9 km

    Castle Square

    0.9 km

    Walking Tours of Old Town

    0.9 km

    Copernicus Science Center

    1.1 km

    Presidential Palace

    1.2 km

    Warsaw University Library Garden

    1.2 km

    Saxon Gardens

    1.3 km

    Pilsudski Square

    1.4 km

    St. Anne's Church

    1.6 km

    Royal Castle

    1.8 km

    Museum of Dollhouses

    2.0 km

    Old Town Square

    2.0 km

    lazienki Park

    2.2 km

    Warsaw Uprising Monument

    2.2 km

    See All Attractions

    About This Property

    Hotel Indigo - Warsaw - Nowy Swiat is a 4-star, boutique hotel located in a renovated 19th century building, in the centre of Warsaw, opposite the National Museum. It belongs to a hotel chain Intercontinental Hotel Group. The hotel is just a few steps away from the famous Nowy Świat street. Free high-speed WiFi is provided, as well as complimentary bike rental. Hotel Indigo features designer interiors, stylish furniture and wooden floors. Each room is air-conditioned and equipped with a flat-screen TV, an ironing set, a working space, a coffee machine and a minibar with complimentary mineral water. The bathrooms come with heated floors, spacious walk-in showers, as well as bathrobes and hairdryers. Some rooms come with balconies and wide window sills with cushions. The property has a 24-hour reception and provides concierge services. The hotel restaurant offers modern Polish cuisine, as well as a range of drinks. The Lounge Bar has a wide selection of whisky. The hotel also has conference rooms and a modern 24-hour fitness centre with a sauna. The National Stadium is 2 km away, while the Warsaw Chopin Airport is 7 km from the property.

    Guest Ratings For This Property

    9.0
    Based on 1951 Reviews
    100% verified reviews

    Comfort

    9.34

    Cleanliness

    9.37

    Value For Money

    8.63

    Facilities

    9.12

    Guest Reviews

    Marco
    group
    1.0
    Bad
    Structure with little attention to customers.
    very nice structure, but as soon as we arrived a very cold welcome from the staff. our room was immediately cold, we asked reception to increase the temperature, but nothing changed. in fact inside the room there was an electric heater, here's the reason. we asked for some tourist information but they gave us almost no info. despite it being New Year's Eve, the structure showed no attention towards customers, perhaps a glass of wine. nice structure, good location but poorly managed.

    Published on 03 Jan 2024

    Michael
    review category business travellers
    1.0
    Bad
    Extremely Disappointing Experience at Indigo Hotel
    I liked the modern Design of the Hotel and the central location.
    I recently had the unfortunate experience of staying at the Indigo Hotel over the weekend, and I feel compelled to share my extremely disappointing experience. The hotel's proximity to a nearby discotheque, which operates until the early hours of the morning, made my stay an absolute nightmare. The incessant pounding bass from the nearby nightclub persisted until 7 o'clock in the morning, leaving me utterly sleep-deprived. Despite my attempts to seek assistance from the hotel staff, their response was shockingly unprofessional and unhelpful. It is baffling how a hotel can continue to rent out rooms on weekends when it is well aware that guests will be unable to get any rest due to the disruptive noise. As someone who had to work the next day, the sleepless night took a toll on my productivity and well-being. I have stayed in numerous hotels in the past, but I have never encountered such a disregard for guests' comfort and basic needs. The fact that my complaint email, requesting compensation for the ordeal, was blatantly ignored only adds insult to injury. I strongly advise anyone seeking peace and comfort to steer clear of the Indigo Hotel. My experience was nothing short of a nightmare, and I can confidently say that I will never consider booking a room at this establishment again. The lack of concern for guests' well-being and the unresponsiveness to complaints make it clear that this hotel prioritizes profit over customer satisfaction.

    Published on 03 Jan 2024

    Elaine
    family with young children
    8.0
    Very good
    Lovely stay in Warsaw.
    Location! Walked right out. Right, then right and followed the magical lights of Christmas Eve. Plenty of restaurants and convenience stores to grab any needs. We were just staying the night for a stop over during a long haul flight. This was perfect. Beautiful entry. Room was lovely. The restaurant was wonderful. Excellent breakfast too!
    Nothing. Perfect for our needs.

    Published on 28 Dec 2023

    Nina
    family with young children
    8.0
    Very good
    Very good
    The breakfast was amazing! The foods were ordered of the menu, and the variety of selection was great. Its good to note that the food is prepared to order, so it takes some time to get your delicious meal so perhaps not ideal for the busy business travellers. But we were travelling for leisure, so totally fine for us.
    The bed was very old and very bad to sleep in. Also the AC didnt work and our room was very hot. However, after we reported the issues, we were pointed to a new room that was as expected.

    Published on 27 Dec 2023

    Dalin
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Spacious room, a la carte breakfast is good (no waste), easy access to shops and restaurants

    Published on 13 Dec 2023

    Jacqueline
    young couple
    10.0
    Exceptional
    Superb location with a fabulous breakfast. We didnt want to leave!
    Perfect location; hotel restaurant with a fabulous A La Carte breakfast (included)and excellent staff and service. The manager Daria who quickly resolved a problem. The Complimentary fruit platter and card which was left in our room: highly recommend.
    Nothing

    Published on 02 Dec 2023

    Ivan
    review category business travellers
    10.0
    Exceptional
    Great hotel with even better staff.
    Great hotel with even better staff. The location and restaurant exceeded my expectations.

    Published on 29 Nov 2023

    Colin
    young couple
    9.0
    Superb
    Busy city break
    Breakfast was excellent, beyond expectations, staff friendly and helpfull, room was squeaky clean and well serviced. 10/10
    Sat night night had noise from a local bar which lasted from 10pm to 4am. But I was offered another room which I declined. So not their fault really. Other than that the hotel was silent. Perhaps I should have joined in at the pub!

    Published on 05 Nov 2023

    Oskar
    young couple
    9.0
    Superb
    Perfect place, centrally located. Great overall hotel experience.
    Fantastic, friendly staff, cozy hotel - very clean. Will stay here next time for sure.
    Limited news tv channel list.

    Published on 30 Oct 2023

    Prasad
    young couple
    10.0
    Exceptional
    Excellent
    Location and value for the money
    Friday night was very noisy

    Published on 26 Oct 2023

    Hotel Indigo Warsaw Nowy ?wiat, an IHG Hotel is featured in

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