Hotel Kasturi Palace Darjeeling - Excellent Service Recommended

Business facilities

• Meeting/banquet facilities
• Business centre
• Fax/photocopying

Activities

• Temporary art galleries
• Stand up comedy
• Movie nights
• Walking tours
• Bike tours
• Themed dinner nights

Others

• Parking
• Bar
• Food
• Wifi

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Family rooms
• Soundproof rooms
• Allergy free room
• Non smoking throughout
• Designated smoking area

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals
• Thermometers for guests provided by property
• Face masks for guests available

Room Amenities

• Safety deposit box

Food & Drink

• Room service
• Bbq facilities
• Packed lunches
• Special diet menus (on request)
• Grocery deliveries
• Kid meals
• Wine/champagne
• Fruits
• Outdoor furniture

Safety & security

• 24 hour security
• Security alarm
• Smoke alarms
• Cctv in common areas
• Cctv outside property
• Fire extinguishers

Cleaning services

• Laundry
• Dry cleaning
• Ironing service
• Trouser press
• Daily housekeeping

Services & Extras

• Lockers
• Key access
• Key card access

Common areas

• Chapel/shrine
• Sun terrace
• Shared lounge/tv area
• Picnic area

Food & drink safety

• Physical distancing in dining areas
• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• 24 hour front desk
• Express check in/check out
• Currency exchange
• Tour desk
• Luggage storage
• Atm/cash machine on site
• Concierge service
• Private check in/check out
• Invoice provided

Physical distancing

• Contactless check in/check out
• Cashless payment available
• Physical distancing rules followed

Entertainment and family services

• Babysitting/child services
• Evening entertainment
• Board games/puzzles
• Indoor play area
• Baby safety gates

Transport

• Airport shuttle
• Car hire
• Shuttle service (additional charge)
• Airport shuttle (additional charge)
• Public transport tickets
• Airport pick up
• Airport drop off
• Shuttle service

Pool and wellness

• Sun umbrellas

Outdoor & View

• Terrace

Shops

• Minimarket on site