Hotel Mercure Venezia-Marghera

Business facilities

• Meeting/banquet facilities
• Fax/photocopying

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Food
• Parking
• Wifi

Miscellaneous

• Family rooms
• Facilities for disabled guests
• Soundproof rooms
• Non smoking rooms
• Lift
• Non smoking throughout

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Shower chair
• Upper floors accessible by elevator
• Roll in shower
• Accessible by lift
• Lowered sink
• Walk in shower
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Toothbrush
• Hairdryer
• Shampoo
• Bath
• Shower
• Body soap
• Toilet
• Bidet
• Bathrobe

Room Amenities

• Sofa
• Soundproofing
• Cots
• Sofa bed
• Air conditioning
• Clothes rack
• Desk
• Iron
• Safety deposit box
• Trash cans
• Interconnected room(s) available
• Heating

Food & Drink

• Wine/champagne
• Vending machine (drinks)
• Restaurant
• Vending machine (snacks)
• Packed lunches
• Coffee machine
• Fruits
• Special diet menus (on request)
• Kid meals
• Outdoor furniture
• Room service
• Tea/coffee maker

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas

Cleaning services

• Ironing service
• Dry cleaning
• Trouser press
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Wake up service/alarm clock
• Key card access
• Linen
• Alarm clock
• Wake up service
• Lockers

Media & Technology

• Tv
• Satellite channels
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Common areas

• Garden
• Shared lounge/tv area

Reception services

• Concierge service
• 24 hour front desk
• Express check in/check out
• Invoice provided
• Private check in/check out
• Luggage storage

Physical distancing

• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

General

• Pets allowed

Transport

• Public transport tickets
• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)
• Shuttle service (free)