Hotel Metropol & Spa Zermatt

Matterstrasse 9
9.2
538 reviews

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This property has been featured in "50 Best Hotels In Zermatt ".

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Room Types Available

Single Room Riverside
  • Max 1 Adult
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    Compact rooms facing the east. Riverside.

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    Standard Double or Twin Room
  • Max 2 Adults
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    Rooms facing the west (no Matterhorn view)

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    Superior Double or Twin Room with Matterhorn View
  • Max 3 Adults
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  • 1 Photo available
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    Spacious room with south-facing balcony and a direct view of the Matterhorn.Some rooms and bathrooms have a sloped ceiling.

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    Junior Suite with Lateral Matterhorn View
  • Max 3 Adults
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    Spacious room with a large double bed and a lateral view of the Matterhorn mountain from the balcony.Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Extra Bed Rates).

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    Standard Suite
  • Max 2 Adults
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    These rooms and bathrooms have a sloped ceiling.

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    Economy Twin Room
  • Max 2 Adults
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    These rooms and bathrooms have a sloped ceiling.

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    Top Floor Double Room Roof Slope with Matterhorn View
  • Max 2 Adults
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  • 1 Photo available
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    Top floor double room with south-facing balcony and a direct view of the Matterhorn. This room and bathroom have a sloped ceiling. NO shower only bathtub!

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    About This Property

    Boasting fantastic views of the Matterhorn, the charming Hotel Metropol & Spa is located in the centre of Zermatt, offering cosy rooms with free wireless internet and a spa centre. After a long day (Read More)outdoors you can relax at the health centre while getting some massages and diverse treatments. You can also unwind at the swimming pool. The Metropol & Spa serves a rich buffet breakfast with an organic corner as well as delicious dinners at the restaurant with mountain views. Guests can take advantage of the free hotel transfer service from the Zermatt Train Station and the taxi stop during the day until 18:00.

    Hotel Metropol & Spa Zermatt is featured in

    Guest Ratings For This Property

    9.2
    Based on 538 Reviews
    100% verified reviews

    Comfort

    9.42

    Cleanliness

    9.48

    Value For Money

    8.89

    Facilities

    9.11

    Guest Reviews

    Dan
    young couple
    10.0
    Exceptional
    Fantastic family owned and run hotel in Swiss traditional style - superb
    This hotel is a family owned and work family staffed classical Swiss hotel. It has a limited number of rooms - about 25 (?). It is a few minutes walk to a ski shop with a discount for hotel guests with equally excellent expert equipment and service. Minutes walk from the ski lift. Our room was renovated, clean and cosy on the 4th floor with a slanted ceiling and a balcony giving us a DIRECT and spectacular view of the Matterhorn - see photos. The breakfast and dinners in the restaurant are delicious and attended by friendly and homey professional staff. Ski room had boot warming racks for everyone, spa area (indoor swimming pool, sauna, jacuzzi) was very relaxing, clean and neat. They had all the personal touches added, including a complementary 4 minute electric taxi ride to the station with a little bag of Zermatt-made cheese and sparkling water bottles for the just under 4h train ride back to Geneva airport - spectacular views on the way. We absolutely loved it.
    (Read More)
    Nothing.

    Published on 04 Jan 2024

    Malcolm
    young couple
    10.0
    Exceptional
    Would recommend this hotel to my friends without a hesitation.
    Fabulous location. Wonderful staff. Great facilities.
    There were no negatives.

    Published on 16 Dec 2023

    Hilary
    solo traveller
    9.0
    Superb
    Enjoyable stay and lovely staff
    Great staff and location. Hotel clean and bright with a super pool.
    No room facility to make tea and coffee

    Published on 15 Dec 2023

    Ivy
    family with young children
    10.0
    Exceptional
    Perfect Zermatt experience!
    The amazing view of the Matterhorn outside our extra large balcony. Hotel facility was also great! The swimming pool was super clean, gym though small was enough for a day or 2 to catch up on workout. The steam and sauna were also super clean and efficient. The rooms were decent size and beds comfortable. The armoire was helpful to store luggage and get a little organized. Breakfast was also lovely. The staff were amazing! I love this place and highly recommend to anyone coming to Zermatt and wanting a perfect experience!
    Going up from the street to reach the reception may not be very safe for older people or younger children. For some reason it was inconvenient to reach the outdoor dining table. Wasnt sure if the staff didnt want u to go outside or something but the doors were locked and hard to open. The shower area is typical of old euro style with swinging cover and can allow water to spill on the floor.

    Published on 11 Nov 2023

    Marianne
    young couple
    10.0
    Exceptional
    Beautiful spa with a friendly staff in an ideal location with madhatter Mountain Views.
    The staff was very helpful on our planning our visit. The facility is modern. The location is great. The view!!!! Our room faced madhatter mountain top. Our breakfast faced it too and so did the spa.
    Loved everything

    Published on 03 Nov 2023

    Greg
    young couple
    10.0
    Exceptional
    A great base for exploring the beautiful alpine region around Zermatt.
    Good location which is reasonably close to the railway station, shops and restaurants. Exceptionally friendly and welcoming staff in reception and the restaurant. Very good breakfast included in the rate.
    The entry to the reception is not very accessible.

    Published on 26 Oct 2023

    Gilb
    young couple
    10.0
    Exceptional
    Great location, sauna, pool with the view.
    Great location, plus you can ask to be picked up from train station. Very good breakfast. Sauna and pool with view of Matterhorn is big bonus
    None

    Published on 23 Oct 2023

    Alexander
    family with young children
    8.0
    Very good
    Very good
    The view from the balcony of our room is beautiful, the Matterhorn is visible especially in a clear day.
    Nothing

    Published on 22 Oct 2023

    Jun
    young couple
    10.0
    Exceptional
    Best hotel for our Switzerland trip
    Great room, great view, delicious breakfast. Option to order additional breakfast like bacon and omelette, although it's a bit oily. Free access to swimming pool, Jacuzzi, and sauna with Matterhorn view. Free porter to pick us up to and from Zermatt Bahnhof upon checkin and checkout. Bathroom has body lotion and heating rack.
    No daily mineral water provided compared to other hotels we have stayed in, but we can still drink from tap water. They are chargeable at CHF 2 from receptionist, or can be bought cheaper at groceries stores nearby.

    Published on 21 Oct 2023

    Rebecca
    with friends
    10.0
    Exceptional
    Great accommodation in Zermatt!
    Friendly, attentive staff with great facilities! Breakfast was wonderful and location was excellent.

    Published on 13 Oct 2023

    Location & Nearby Places

    Zermatt Village (0.1 Km from city center)

    Matterstrasse 9

    15 Nearby Attractions

    Hinterdorstrasse

    0.3 km

    Mountaineer's Cemetery

    0.3 km

    Matterhorn Museum

    0.3 km

    Riffelalp

    0.4 km

    Sunnegga

    0.6 km

    Findeln

    1.0 km

    Gorner Gorge

    1.6 km

    Oberer Hohenweg Bike Tour

    1.6 km

    Skiing in Zermatt

    1.6 km

    Rothorn

    2.3 km

    Five Lake Trail

    2.8 km

    Five Lake Trail

    2.9 km

    Grunsee Lake

    3.3 km

    Grindjisee Lake

    3.4 km

    4 Lakes Bike Tour

    4.0 km

    Schwarzsee

    4.9 km

    See All Attractions

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    Top Facilities

    bar

    food

    wifi

    pool

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    All Facilities for Hotel Metropol & Spa Zermatt

    Category Facilities
    Activities Cycling, Tennis court, Skiing, Hiking, Ski storage, Mini golf, Golf course (within 3 km), Table tennis, Ski school.
    Business facilities Fax/photocopying.
    Others bar, pool, food, wifi.
    Miscellaneous Family rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Toilet, Bathrobe.
    Room Amenities Sofa, Wardrobe or closet, Desk, Carpeted, Seating Area, Safety deposit box, Interconnected room(s) available, Heating, Socket near the bed.
    Food & Drink Restaurant, Minibar, Packed lunches, Coffee machine, Special diet menus (on request), Outdoor furniture, Room service.
    Cleaning services Ironing service, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology Cable channels, TV, Radio, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden.
    Reception services Luggage storage, Currency exchange.
    Entertainment and family services Children's playground.
    Pool and wellness Hammam, Sun umbrellas, Massage, Hot tub/Jacuzzi, Fitness centre, Fitness, Spa and wellness centre, Sun loungers or beach chairs.
    Transport Shuttle service, Shuttle service (free).
    Outdoor & View Terrace, Mountain view, River view, View, Balcony.
    Shops Minimarket on site.

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