Hotel O AM GRAND RESIDENCY

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Use of cleaning chemicals that are effective against coronavirus
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Wifi
• Food

Miscellaneous

• Lift
• Family rooms

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available

Bathroom

• Toilet
• Shower
• Bath or shower
• Free toiletries

Room Amenities

• Trash cans
• Desk
• Fireplace
• Socket near the bed
• Seating area
• Air conditioning
• Safety deposit box
• Fan
• Wardrobe or closet

Food & Drink

• Bottle of water
• Room service

Safety & security

• Fire extinguishers
• Cctv in common areas
• Fire extinguisher

Cleaning services

• Daily housekeeping

Media & Technology

• Tv
• Flat screen tv
• Telephone
• Cable channels

Services & Extras

• Key access
• Key card access
• Linen
• Towels

Common areas

• Shared lounge/tv area

Food & drink safety

• Physical distancing in dining areas
• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• Luggage storage
• 24 hour front desk

Physical distancing

• Mobile app for room service
• Physical distancing rules followed
• Cashless payment available
• Contactless check in/check out

Outdoor & View

• View