Hotel Palacio Alcázar

Activities

• Bike tours
• Walking tours
• Themed dinner nights

Business facilities

• Fax/photocopying

Others

• Bar
• Food
• Parking
• Wifi

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Family rooms
• Facilities for disabled guests
• Soundproof rooms
• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Pet basket
• Allergy free room
• Pet bowls
• Lower bathroom sink
• Non smoking throughout

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Staff follow all safety protocols as directed by local authorities
• Process in place to check health of guests
• Access to health care professionals

Accessibility

• Adapted bath
• Upper floors accessible by elevator
• Toilet with grab rails
• Entire unit located on ground floor
• Accessible by lift
• Walk in shower
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Toothbrush
• Shower cap
• Hairdryer
• Shampoo
• Bath
• Shower
• Body soap
• Toilet
• Bidet

Room Amenities

• Soundproofing
• Cots
• Air conditioning
• Wardrobe or closet
• Iron
• Safety deposit box
• Trash cans
• Fold up bed
• Non feather pillow
• Heating
• Adapter
• Socket near the bed

Food & Drink

• Wine/champagne
• Refrigerator
• Restaurant
• Chocolate or cookies
• Minibar
• Kid friendly buffet
• Wine or champagne
• Fruits
• Special diet menus (on request)
• Kid meals
• Outdoor furniture
• Bottle of water
• Room service
• Coffee house on site

Safety & security

• Smoke alarms
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm

Cleaning services

• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Wake up service/alarm clock
• Linen
• Alarm clock
• Wake up service
• Key access

Media & Technology

• Tv
• Satellite channels
• Flat screen tv
• Telephone

Common areas

• Sun terrace

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• Concierge service
• 24 hour front desk
• Express check in/check out
• Invoice provided
• Tour desk
• Luggage storage

Physical distancing

• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

General

• Pets allowed

Transport

• Car hire
• Shuttle service (additional charge)
• Shuttle service

Outdoor & View

• City view
• Terrace
• Patio
• Landmark view
• View
• Inner courtyard view
• Quiet street view
• Balcony