Hotel Peppertree Bend, BW Premier Collection, Bend

This property has been featured in "25 Best Hotels In Bend ".

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parking

bar

wifi

pool

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King Room with Sofabed - Non-Smoking

Max 4 Adults

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The unit has 2 beds.

Queen Suite with Single Bed and Sofa Bed - Balcony/Fireplace/Non-Smoking

Max 4 Adults

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The suite features a balcony.

King Room with Roll-In Shower and Sofa Bed - Mountain View/Non-Smoking

Max 4 Adults

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The double room features air conditioning, a tea and coffee maker and mountain views. The unit has 2 beds.

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All Facilities for Hotel Peppertree Bend, BW Premier Collection

Category	Facilities
Activities	Pub crawls.
Others	parking, bar, wifi, pool.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Family rooms.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available.
Bathroom	Shower, Bath or shower, Toilet paper, Hairdryer.
Room Amenities	Sofa, Fireplace, Sofa bed, Air conditioning, Ironing facilities, Wardrobe or closet.
Food & Drink	Refrigerator, Microwave, Restaurant, Room service, Tea/Coffee maker.
Services	Wireless Internet.
Services & Extras	Wake-up service, Alarm clock.
Media & Technology	Cable channels, Telephone.
Food & drink safety	Physical distancing in dining areas.
Reception services	Express check-in/check-out, 24-hour front desk.
General	Pets allowed.
Physical distancing	Contactless check-in/check-out, Physical distancing rules followed.
Pool and wellness	Hot tub/Jacuzzi, Fitness centre.
Outdoor & View	Balcony, Mountain view.

About This Property

Guests of this Bend, Oregon hotel can enjoy an abundance of outdoor recreational activities, including hiking, mountain biking, and skiing. Guest rooms at the Hotel Peppertree at Bend feature a coffee station. Peppertree Pub, the on-site restaurant, offers pizza, salads, and sandwiches, along with local craft beers on tap. Each guest room features an HDTV with cable channels, microwave, and refrigerator. Complimentary deluxe toiletries are also included in the private bathroom. Certain units feature a fireplace, balcony, or sofa bed. A complimentary hot breakfast is served daily at the property. Additional facilities include a 24-hour fitness centre and swimming pool. A bike room is available for bike storage and maintenance, along with a dry room with lockers for storing recreational gear. Business travelers can use the 24-hour business centre on-site. Mount Bachelor Ski Area is 31 km from the property, while Redmond Municipal Airport is less than 30 km from the property.

Guest Ratings For This Property

8.3

Based on 174 Reviews

100% verified reviews

Comfort

9.12

Cleanliness

9.18

Value For Money

8.07

Facilities

8.87

Guest Reviews

Joshua

family with young children

10.0

Exceptional

Fantastic hotel in West Bend

Very clean, great accommodations for my elderly parents. We booked the ADA room for them, as they have very limited mobility. It was on the first floor, had a walk-in shower, and a large entryway great for a wheelchair. Also very close to the pool!

Nothing! My folks had a great stay.

Published on 28 Nov 2023

Scott

solo traveller

10.0

Exceptional

Clean and bed was awesome

Nice

Published on 19 Nov 2023

Lisa

family with young children

10.0

Exceptional

We will be back!!

Very clean and looked brand new, lots of amenities, breakfast was delicious (the bagels!), and the staff was great! Stormy, the gm, was fantastic and the woman working the front desk - same person both at check in and check out (long day!) - was amazing as well.

No complaints

Published on 16 Nov 2023

Scott

young couple

5.0

Passable

Average with substantial aggravation noted above

Breakfast was aberage

1) noise from the pipes when the folks upstairs flush the toilet is ridiculous . Literally woke us up twice during the night and we are heavy sleepers. Awful 2) breakfast hours, stopping at 9 AM especially on the weekends is not good 3) no regular coffee in the room just decaf

Published on 05 Nov 2023

Jill

young couple

8.0

Very good

Clean. Spacious

No maid service during our stay

Published on 27 Oct 2023

Jeff

young couple

9.0

Superb

Pleasant weekend with spouse.

Location was good. Able to walk to the brewery down the street for dinner. Like the room set up with the extra bed around the corner. Really enjoyed the electric fireplace. Breakfast was decent.

The workout facility was subpar compared to other hotels. The pool was on the small side.

Published on 14 Oct 2023

Tracy

family with young children

8.0

Very good

It was clean, but not what I expected for the price.

It was clean and the location was good. The breakfast buffet was good and kept stocked. They don't offer daily cleaning, which I really like, because I don't really want anyone else in my room until I leave anyway.

The coffee station at the buffet area took a long time, even if you knew how to work it. Many people (including my party) got out of line and got juice instead. The outlet in our bathroom kept tripping, so I had to use one in the hallway to have access to a working outlet and mirror. The sliding bathroom door leaves a gap where you can see into the bathroom at anyone who may be sitting on the toilet when you come in the front door. Could be embarrassing!

Published on 02 Oct 2023

Katey

family with young children

5.0

Passable

Good location in Bend with modern furnishings but an overall unwelcoming feel.

Hotel Peppertree was conviently located near COCC and OSU Cascades. We appreciated the large room and comfortable beds. The breakfast area was large and had some good options including pancakes, eggs, and cereal as well as bagels made locally which were delicious.

We didn't like the strict policy about a 4:00 pm check-in--there was a fee to check in early and it felt very unwelcoming. The multiple texts/emails about the fee and selling the bar area in the evening made the hotel feel pushy and stingy. The hallway noise was noticeable especially as our room was very near the elevator which was what we had requested to not have.

Published on 28 Sep 2023

Nancy

young couple

10.0

Exceptional

Great stay, helpful staff.

Clean, organized, nice facilities.

Breakfast could be improved.

Published on 15 Sep 2023

Dale

solo traveller

3.0

Poor

This is a $150 2-star hotel charging $300/night. Don't waste your money.

Breakfast was terrible. They ran out of coffee and didn't attempt to refill it. The yogurt machine was broken and the spongy, little pancakes were made by a little machine. I then got to eat the little pancakes with a little plastic fork. The eggs were good, which is the only compliment I can give. The atmosphere was chaotic and sterile.

The room was functional, the service was functional, and the grounds were functional but nothing was memorable or even really good. It's a business hotel that looks like every other and does nothing to go beyond. One reason I booked the room was the pictures showed a nice, walk-in tile shower. Unfortunately, the floor turned out to be a plastic pan with yellowed caulking and stains. Plastic forks for breakfast, plastic showers, and a parking lot for a view.

Published on 12 Sep 2023