Hotel Plaza Opéra

Via Nicolò Gallo 2
8.0
262 reviews

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This property has been featured in "32 Luxury Hotels In Palermo ".

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Room Types Available

Classic Single Room with French Bed
  • Max 1 Adult
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    This room comes with air conditioning, a satellite flat-screen TV and a minibar. The bathroom features slippers, free toiletries and a hairdryer.

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    Classic Double or Twin Room
  • Max 2 Adults
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    This room comes with air conditioning, a satellite flat-screen TV and a minibar. The bathroom features slippers, free toiletries and a hairdryer.

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    Superior Double Room
  • Max 2 Adults
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    Featuring a spa bath, this larger room comes with air conditioning, a satellite flat-screen TV and a kettle. The bathroom features bathrobes and slippers, free toiletries and a hairdryer.

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    Deluxe Room
  • Max 3 Adults
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    Featuring a spa bath, this room comes with air conditioning, a satellite flat-screen TV and a minibar. The bathroom features bathrobes and slippers, free toiletries and a hairdryer.

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    Suite
  • Max 3 Adults
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    Featuring maple-wood furniture and a terrace, this air-conditioned suite comes with a living room, Nesperesso machine and two flat-screen TV. The bathroom includes bathrobes and slipper, spa bath and free toiletries.

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    Junior Suite
  • Max 3 Adults
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    The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. The suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit offers 2 beds.

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    About This Property

    Featuring a terrace and set in the heart of Palermo, Hotel Plaza Opéra is just 150 metres from the Politeama Theatre. The rooms offer elegant parquet floors and a flat-screen satellite TV. WiFi is fr (Read More)ee throughout. All air-conditioned rooms are either decorated with serigraphs by modern painters, or with original 18th-century French engravings inspired by Jean de la Fontaine’s fables. Some rooms come with a spa bath. Most of the bathrooms have a walk-in shower. The property offers a bar and restaurant. The Plaza Opéra Hotel boasts a lobby. There is a cosy lounge bar, and breakfast includes delicious local specialities and a selection of organic products. Buses run from Palermo and Trapani airports, and stop 100 metres and 20 metres from the hotel respectively. Private transfers can also be booked at reception.

    Hotel Plaza Op�ra is featured in

    Guest Ratings For This Property

    8.0
    Based on 262 Reviews
    100% verified reviews

    Comfort

    8.55

    Cleanliness

    8.52

    Value For Money

    7.61

    Facilities

    8.34

    Guest Reviews

    Robert
    solo traveller
    10.0
    Exceptional
    Exceptional
    The Staff were very helpful, booked a restaurant and facilitated mine quarries About getting around and finding places. Very happy with the hotel. Breakfast good.

    Published on 29 Oct 2023

    Judith
    young couple
    7.0
    Good
    Good
    Central location, clean apart from the mold on the edges of the shower. Coffee machine in room. Fridge helpful reception.
    Parking. They have some parking across the road but you can't reserve it and street parking was over full. They sent us elsewhere at twice the price to a lot where the attendant parked yr car because cars were jammed in. It took moving about 6 other cars and 20 mins to retrieve our car when we left. Driving in the busy narrow streets with many cars and motorcycles is tricky. Service in the hotel was patchy. The reception was very good, in the bar service was poor, it seemed they had a hierarchy of jobs, ie one seats you but someone else takes the order and another serves it . It was not customer focused. Coffee at breakfast was awful. We used the nespresso machine in our room.
    (Read More)

    Published on 08 Oct 2023

    David
    young couple
    8.0
    Very good
    Overall a pleasant stay in a good location.
    Breakfast was very good, with good and caring service when required.
    The need to state the time to meet the breakfast time slots available.

    Published on 27 Sep 2023

    Ana
    solo traveller
    10.0
    Exceptional
    Exceptional
    it was my second time staying here and won't be the last - I am 100% sure. the hotel is amazing: the location, the staff and the room were all 10 out 10. it is a modern, small and confortable hotel in the heart of Palermo.
    there was nothing bad about it.

    Published on 07 Sep 2023

    Lenkov
    family with young children
    10.0
    Exceptional
    Great property in the middle of Palermo
    Location is great - right in the middle of Palermo.
    Room was very nice but a bit small.

    Published on 24 Aug 2023

    Timothy
    group
    8.0
    Very good
    A roof with a view
    Great location. Amazing roof deck & lounge.
    Room on first floor was nice but I prefer rooms on a higher floor.

    Published on 24 Aug 2023

    Yomi
    group
    8.0
    Very good
    Very good
    Loved the location of the property. It's in the center though a short walk away from the core of bustling activities. I liked that the area was quiet though very much easily accessible to town. It's roughly a short 8-10 min walk. We also never had trouble finding a parking spot for our rental which was a welcomed bonus. Lastly, found the staff to be quite helpful and accommodating; plus the rooftop restaurant/lounge had stunning views of the surrounding mountains - loved it.
    Not necessarily a negative comment though visitors beware. The rooftop restaurant/lounge is quite beautiful and boasts impressive views, as such it's much sought after, so do note you'll need to make reservations, especially if you'd like a table outside during the higher trafficked evening hours.

    Published on 22 Aug 2023

    Jeanny
    family with young children
    8.0
    Very good
    Very good
    The air conditioning is fantastic
    Our bathroom in room 501 was a very strange blue color .. not your typical stone finishing but finish with paint color the vanity tops

    Published on 21 Jul 2023

    Sylvia
    family with young children
    10.0
    Exceptional
    Wonderful
    Nice and clean Excellent breakfast
    Nothing

    Published on 17 Jul 2023

    Helen
    group
    5.0
    Passable
    Great location but the customer service attitude of the staff was poor.
    Excellent location.
    Quite a few things, a noisy A/C, a shower that made huge puddles on the floor every time we used it, overcharging for wine at a tour dinner, being locked out of our room, not having a sign to say there would be no laundry services on Saturday where the notice in the room said there was. The staff attitude to these issues ware unhelpful and seeming not to care. Some of the issues were resolved but not the shower. The price of laundry was also very high. The young woman who checked us in around 8pm the evening we arrived was the one exception, she was delightful.

    Published on 22 Jun 2023

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    Top Facilities

    parking

    bar

    food

    wifi

    See All Facilities

    All Facilities for Hotel Plaza Opéra

    Category Facilities
    Activities Temporary art galleries.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, food, parking, wifi.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Lower bathroom sink, Non-smoking throughout.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bidet, Bathrobe.
    Room Amenities Sofa, Soundproofing, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Safety deposit box, Heating, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Minibar, Coffee machine, Fruits, Special diet menus (on request), Outdoor dining area, Outdoor furniture, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Fire extinguishers.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Wake-up service, Key access.
    Media & Technology Cable channels, iPod dock, TV, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Concierge service, 24-hour front desk, Invoice provided.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Entertainment and family services Babysitting/child services.
    Pool and wellness Steam room, Massage, Beauty Services, Personal trainer, Back massage, Spa lounge/relaxation area, Fitness/spa locker rooms, Hot tub/Jacuzzi, Fitness centre, Couples massage, Neck massage, Body treatments, Fitness, Facial treatments, Spa and wellness centre, Full body massage.
    Transport Airport drop off, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View City view, Terrace, Inner courtyard view, Balcony.

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