Hotel Rafael

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Activities

• Live sport events (broadcast)
• Happy hour

Others

• Bar
• Food
• Parking
• Wifi

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Safety features

• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Process in place to check health of guests
• First aid kit available

Miscellaneous

• Facilities for disabled guests
• Soundproof rooms
• Higher level toilet
• Wheelchair accessible
• Non smoking rooms
• Lift

Accessibility

• Adapted bath
• Upper floors accessible by elevator
• Emergency cord in bathroom
• Toilet with grab rails
• Entire unit located on ground floor
• Accessible by lift
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Toilet paper
• Hairdryer
• Bath
• Shower
• Body soap
• Toilet
• Bidet

Room Amenities

• Sofa
• Hypoallergenic
• Soundproofing
• Cots
• Air conditioning
• Wardrobe or closet
• Dressing room
• Clothes rack
• Desk
• Hypoallergenic pillow
• Seating area
• Safety deposit box
• Trash cans
• Non feather pillow
• Interconnected room(s) available
• Heating
• Adapter
• Hardwood or parquet floors

Food & Drink

• Wine/champagne
• Refrigerator
• Electric kettle
• Vending machine (drinks)
• Restaurant
• Vending machine (snacks)
• Coffee machine
• Fruits
• Special diet menus (on request)
• Outdoor furniture
• Tea/coffee maker
• Coffee house on site

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• Fire extinguishers
• Cctv in common areas
• Smoke alarm

Cleaning services

• Ironing service

Services & Extras

• Towels
• Wake up service/alarm clock
• Key card access
• Linen
• Wake up service
• Lockers
• Key access

Media & Technology

• Tv
• Mobile hotspot device
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Common areas

• Garden
• Shared lounge/tv area

Reception services

• 24 hour front desk
• Invoice provided
• Luggage storage

Physical distancing

• Cashless payment available
• Physical distancing rules followed

General

• Pets allowed

Pool and wellness

• Fitness

Outdoor & View

• City view
• Landmark view
• Inner courtyard view
• Quiet street view
• Garden view

Shops

• Minimarket on site