HOTEL RATNA VILLA

Business facilities

• Fax/photocopying

Activities

• Walking tours

Others

• Parking
• Wifi
• Food
• Bar

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Family rooms
• Allergy free room
• Non smoking throughout

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals
• Face masks for guests available

Food & Drink

• Packed lunches
• Kid meals

Safety & security

• 24 hour security
• Cctv in common areas
• Cctv outside property
• Fire extinguishers

Cleaning services

• Laundry
• Ironing service
• Daily housekeeping

Food & drink safety

• Physical distancing in dining areas
• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• Tour desk
• Private check in/check out
• Invoice provided

Physical distancing

• Contactless check in/check out
• Cashless payment available
• Physical distancing rules followed

Transport

• Airport shuttle
• Car hire
• Shuttle service (additional charge)
• Airport pick up
• Airport drop off
• Shuttle service

Shops

• Minimarket on site