Hotel Serenity

Business facilities

• Fax/photocopying
• Business centre

Others

• Parking
• Bar
• Wifi
• Food

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Designated smoking area
• Family rooms
• Soundproof rooms
• Non smoking throughout

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Air purifiers
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Thermometers for guests provided by property
• Access to health care professionals

Accessibility

• Upper floors accessible by stairs only

Bathroom

• Shower
• Private bathroom
• Free toiletries
• Toilet paper
• Body soap
• Toilet
• Hairdryer
• Shampoo
• Slippers

Room Amenities

• Trash cans
• Soundproofing
• Non feather pillow
• Tumble dryer
• Air conditioning
• Ironing facilities
• Heating
• Wardrobe or closet
• Extra long beds (> 2 metres)
• Dressing room
• Clothes rack
• Desk
• Private entrance
• Hypoallergenic pillow
• Hardwood or parquet floors
• Socket near the bed
• Cleaning products
• Seating area
• Carpeted
• Iron

Food & Drink

• Fruits
• Dining area
• Restaurant
• Grocery deliveries
• Packed lunches
• Bottle of water
• Room service
• Tea/coffee maker
• Coffee house on site

Safety & security

• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Smoke alarms
• Cctv outside property

Cleaning services

• Trouser press
• Ironing service
• Daily housekeeping
• Laundry
• Dry cleaning

Services & Extras

• Wake up service
• Towels
• Key access
• Linen

Media & Technology

• Cable channels
• Tv
• Satellite channels
• Flat screen tv
• Telephone

Common areas

• Sun terrace
• Shared lounge/tv area
• Garden

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• Express check in/check out
• Concierge service
• Tour desk
• Private check in/check out
• Luggage storage
• 24 hour front desk
• Currency exchange

Physical distancing

• Single room air conditioning for guest accommodation
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

Entertainment and family services

• Baby safety gates
• Indoor play area

Transport

• Airport shuttle
• Car hire
• Airport shuttle (additional charge)
• Airport drop off
• Public transport tickets
• Shuttle service (additional charge)
• Shuttle service
• Airport pick up

Pool and wellness

• Foot massage
• Massage
• Couples massage
• Neck massage
• Head massage
• Spa and wellness centre
• Back massage
• Full body massage
• Hand massage

Outdoor & View

• City view
• Terrace
• Garden view
• View

Shops

• Minimarket on site