HOTEL SHILLONG RAINS INN by ROH

Business facilities

• Meeting/banquet facilities

Activities

• Water park

Others

• Parking
• Bar
• Wifi
• Food

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Property is cleaned by professional cleaning companies
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Soundproof rooms
• Non smoking throughout
• Designated smoking area
• Family rooms

Safety features

• Face masks for guests available
• Staff follow all safety protocols as directed by local authorities
• First aid kit available
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas

Room Amenities

• Air conditioning
• Heating

Food & Drink

• Outdoor furniture
• Packed lunches
• Room service
• Special diet menus (on request)

Safety & security

• Security alarm
• 24 hour security
• Smoke alarms
• Cctv outside property
• Fire extinguishers
• Cctv in common areas

Cleaning services

• Ironing service
• Dry cleaning
• Daily housekeeping

Services & Extras

• Key card access

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• 24 hour front desk
• Invoice provided

Physical distancing

• Physical distancing rules followed
• Cashless payment available

Entertainment and family services

• Baby safety gates