Hotel The Ramay Palace

Business facilities

• Meeting/banquet facilities
• Business centre

Activities

• Cycling
• Bike tours

Others

• Parking
• Bar
• Food
• Wifi

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Facilities for disabled guests
• Family rooms
• Lift
• Soundproof rooms
• Wheelchair accessible
• Higher level toilet

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• First aid kit available
• Access to health care professionals
• Thermometers for guests provided by property
• Face masks for guests available

Room Amenities

• Heating
• Air conditioning

Food & Drink

• Room service
• Packed lunches
• Special diet menus (on request)
• Grocery deliveries
• Kid meals
• Fruits
• Outdoor furniture

Safety & security

• 24 hour security
• Security alarm
• Cctv in common areas
• Cctv outside property

Cleaning services

• Laundry
• Dry cleaning
• Ironing service
• Trouser press
• Daily housekeeping

Food & drink safety

• Physical distancing in dining areas
• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• 24 hour front desk
• Express check in/check out
• Tour desk
• Private check in/check out
• Invoice provided

Physical distancing

• Contactless check in/check out
• Cashless payment available

Transport

• Airport shuttle
• Shuttle service (free)
• Airport shuttle (additional charge)
• Airport pick up
• Airport drop off
• Shuttle service

Outdoor & View

• Terrace

Shops

• Minimarket on site