Hotel V Nesplein, Amsterdam

This property has been featured in "49 Best Luxury Hotels In Amsterdam ".

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Room Types Available

Comfort Double or Twin Room

Max 2 Adults

6 Photos available

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This room features a flat-screen TV, central controlled air-conditioning and a desk. The bathroom is fitted with a shower.

Superior Double or Twin Room

Max 2 Adults

3 Photos available

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This spacious room features a flat-screen TV, central controlled air-conditioning and a desk. The bathroom is fitted with a shower or bath.

Suite

Max 2 Adults

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This spacious suite features a flat-screen TV, central controlled air-conditioning, desk and tea-and-coffee-making facilities. The bathroom is fitted with a shower or bath.

About This Property

This 4-star design hotel is located in the historic centre of Amsterdam. V Nesplein offers stylish rooms with free WiFi and a restaurant. Central Station is 850 metres away.Each central controlled ai (Read More)r-conditioned room is decorated in a rustic dcor. They feature a flat-screen TV, desk and safety deposit box. The modern bathrooms are fitted with a bath or shower.Restaurant The Lobby is open daily for breakfast, lunch and dinner with an la carte menu. In the bar you can enjoy a drink. There is a wide variety of cafes and restaurants in the direct surroundings of Hotel V Nesplein.A 24-hour front desk and room service is provided. You can relax on the terrace with a newspaper offered by Nesplein. A library is featured as well at the hotel.Dam Square and the Royal Palace are 160 metres from V Nesplein. The Anne Frank House is 1 km away. From Dam Square tram stop you have direct links throughout Amsterdam.

Hotel V Nesplein is featured in

Guest Ratings For This Property

8.8

Based on 1498 Reviews

100% verified reviews

Comfort

9.22

Cleanliness

9.16

Value For Money

8.15

Facilities

8.82

Guest Reviews

Ranto

young couple

1.0

Bad

Hospitality vs Revenue

Bad experience. Wrong type of room. Rude staff.

Unfortunately nothing was like expected. We booked a room online after check all the pictures of this type of room. When we arrived at the hotel unfortunately, they offered us something totally different. This lower category room was not what we paid for and their answer was it is a last minute booking , this is what we have available. Obviously they overbook the type or rooms they have to fill the one night gaps in their Rooming plan and give you something different. Although the worst thing was not the above ( because ok mistakes or bad reservation techniques could happen), the worst thing was their staffs attitude. I had never faced such a snob , sarcastic and rude attitude in my travels around the world. The Front Desk supervisor was angry with us because we were asking for what we paid for , he was laughing and didnt even give us a chance to listen our problem and disappointment and maybe suggest a solution to make our stay a bit better. Unacceptable and unprofessional way to treat a hotel guest. He only cared to charge our card and then kick us out and he looked so annoyed when I compared and contrast the Booking.com photos with the real photos of the room and we both understood that I am right. When we asked to talk to a reservation manager or a hotel manager or a supervisor the answer was that nobody is there , everyone is sick or days off even the next days. In a nice city like Amsterdam , with so many nice hotels, and so friendly and kind people it is so pity to be the bad exception like this small property ( It is not a 4* hotel obviously as wrong advertised). Their answer below probably will be that they didnt have availability for other rooms and that they tried to explain and help us. This is definitely a big lie because they did had other room available after we checked in and of course they never helped us. They told us that if we write online what happened they will dispute our words.

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Published on 27 Dec 2023