Hotel Villafranca

Activities

• Bike tours
• Walking tours

Business facilities

• Meeting/banquet facilities
• Fax/photocopying

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Food
• Parking
• Wifi

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• First aid kit available
• Access to health care professionals

Miscellaneous

• Facilities for disabled guests
• Soundproof rooms
• Wheelchair accessible
• Non smoking rooms
• Lift
• Non smoking throughout

Accessibility

• Raised toilet
• Upper floors accessible by elevator
• Emergency cord in bathroom
• Toilet with grab rails
• Roll in shower
• Accessible by lift
• Lowered sink
• Walk in shower
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Shower cap
• Hairdryer
• Shampoo
• Bath
• Shower
• Body soap
• Bidet

Room Amenities

• Hypoallergenic
• Soundproofing
• Cots
• Air conditioning
• Wardrobe or closet
• Desk
• Hypoallergenic pillow
• Carpeted
• Safety deposit box
• Trash cans
• Tile/marble floor
• Interconnected room(s) available
• Heating
• Hardwood or parquet floors
• Socket near the bed

Food & Drink

• Wine/champagne
• Refrigerator
• Electric kettle
• Vending machine (drinks)
• Vending machine (snacks)
• Fruits
• Special diet menus (on request)
• Room service
• Tea/coffee maker

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm

Cleaning services

• Ironing service
• Dry cleaning
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Key card access
• Wake up service

Layout

• Window

Media & Technology

• Tv
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Common areas

• Shared lounge/tv area

Reception services

• Concierge service
• 24 hour front desk
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage

Physical distancing

• Single room air conditioning for guest accommodation
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

Transport

• Airport drop off
• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)
• Airport pick up

Outdoor & View

• Inner courtyard view
• Quiet street view