Hotel ZERMAMA Zermatt, Zermatt

This property has been featured in "50 Best Hotels In Zermatt ".

See Complete List

Top Facilities

bar

wifi

food

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

Twin Room with Balcony and Matterhorn View

Max 2 Adults

View Deal

Room with cable TV, a bathroom with bath and shower, and a south-facing balcony with views of the Matterhorn.

Large Twin Room with Balcony

Max 2 Adults

View Deal

Room with cable TV, a bathroom, and a balcony with views of the surrounding mountains.

Single Room

Max 1 Adult

View Deal

Providing free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. This single room features a minibar, flat-screen TV with cable channels, city views, as well as wine/champagne for guests. The unit offers 1 bed.

View All Rooms

All Facilities for Hotel ZERMAMA Zermatt

Category	Facilities
Activities	Water sport facilities on site, Bike tours, Cycling, Live sport events (broadcast), Tennis court, Ski equipment hire on site, Horse riding, Skiing, Hiking, Ski storage, Walking tours, Mini golf, Archery, Golf course (within 3 km), Ski pass vendor.
Business facilities	Fax/photocopying.
Others	bar, food, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Pet basket, Allergy-free room, Pet bowls, Non-smoking throughout.
Safety features	Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Free toiletries, Toilet paper, Additional bathroom, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Hypoallergenic, Sofa bed, Wardrobe or closet, Private entrance, Seating Area, Safety deposit box, Hot tub, Private pool, Interconnected room(s) available, Heating, Hardwood or parquet floors, Socket near the bed.
Food & Drink	Wine/champagne, Refrigerator, Electric kettle, Restaurant, Grocery deliveries, Minibar, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
Cleaning services	Ironing service, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Lockers.
Media & Technology	Cable channels, TV, Radio, Flat-screen TV, Telephone.
Common areas	Sun terrace, Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas.
Reception services	Concierge service, Invoice provided, Tour desk, Luggage storage.
Physical distancing	Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Baby safety gates, Babysitting/child services.
Transport	Shuttle service (additional charge), Shuttle service.
Pool and wellness	Personal trainer.
Outdoor & View	City view, Terrace, Mountain view, Landmark view, View, Balcony.

Location & Nearby Places

Zermatt Village (0.2 Km from city center)

Matterstrasse 23

15 Nearby Attractions

Mountaineer's Cemetery

0.4 km

Matterhorn Museum

0.4 km

Hinterdorstrasse

0.5 km

Riffelalp

0.5 km

Sunnegga

0.6 km

Findeln

1.0 km

See All Attractions

About This Property

This brand new renovated hotel in the centre of Zermatt is just a 5-minute walk from Zermatt Train Station and across the road of the valley station of the Sunnegga Express. It offers free WiFi. All rooms at Hotel Mama feature an LCD TV and a private bathroom. The Matterhorn Express Cable Car and the Gornergrat Monte Rosa train can be reached easily by the electric bus. The stop is located directly in front of Hotel Mama.

Guest Ratings For This Property

9.1

Based on 747 Reviews

100% verified reviews

Comfort

9.53

Cleanliness

9.51

Value For Money

8.55

Facilities

9.32

Guest Reviews

Alexey

family with young children

9.0

Superb

Modern design hotel with a great vibe next to Sunnega / Gornergrat lifts

Great hotel, with nice design, friendly atmosphere and welcoming staff.

the night light sensor in the room was apparently working improperly, switching on and off all the time, as i was walking in the room, which was making some trouble for my partner who was trying to sleep at that time. Generally, the room is not really designed for a couples having non-synchronised schedule. Though considering overall experience, it was rather a minor flaw. generally, our stay was quite pleasant.

Published on 04 Jan 2024

Tai

family with young children

10.0

Exceptional

perfect to stay and nice view from my hotel room..will stay again.....

Published on 03 Jan 2024

Ruba

with friends

10.0

Exceptional

Highly recomended!

Very nice cozy hotel. Staff were lovely and very helpful. Feel like home. Breakfast was so good and good value of money. They also have shisha :)

Everything!

Published on 30 Dec 2023

Kerry-ann

young couple

10.0

Exceptional

Amazing, cant wait to come back!!

Amazing hotel in Zermatt! The staff were brilliant, especially Norberto and Amanda! They even gave me a gift (some luxury slippers) as we were on our honeymoon!! Which I absolutely love!! Central location, 5 min walk from Zermatt train station, superb views of the Matterhorn, tasty food, hot tub was lovely. We will definitely be back one day. Thanks again guys for an excellent stay xx

The only thing was the bed, it was 2 singles so this was slightly annoying, definitely recommend changing to a double bed and then it would be perfect!!

Published on 22 Dec 2023

Mohammed

family with young children

7.0

Good

Memorable stay, luxurious experience

Excellent food Excellent location Fantastic staff Luxurious finishes

Bad pillows Rooms too small Too expensive

Published on 21 Dec 2023

Dimitrios

young couple

9.0

Superb

Great hotel definitely recommend

Very nice view, large room equipped with sauna and hot tub in the room, very friendly staff

The roof of the balcony the hot tub was in had a small problem and wouldnt close fully so it was a bit cold but once you were in the hot tub you couldnt feel a thing. Also they provided breakfast and dinner for free for the inconvenience which was very nice. Other than this no other issues

Published on 13 Dec 2023

Karen

young couple

10.0

Exceptional

Amazing hotel, gorgeous friendly staff, amazing view and location. One of the best views in Zermatt

This hotel is 10/10. The view was out of this world. Rooms are gorgeous and so cosy. Staff were amazing - nothing was an issue and so friendly and helpful. Location is very central and right beside a ski lift. The room with the balcony was so worth it to wake up to the most amazing view every morning. Bar is gorgeous for some drinks and food. Ski storage area also so you are not dragging gear to your room.

I cannot fault this property - it was amazing!!

Published on 08 Dec 2023

Suthasinee

young couple

9.0

Superb

Good location, can see matterhorn

Bad Waiter , dont have service mind , impolitely

Published on 04 Dec 2023

Allison

family with young children

10.0

Exceptional

The staff was incredibly friendly and helpful. The ski closet for storing ski equipment was top notch. If we got back t

The view from the fourth floor balcony room was absolutely breathtaking. We could walk out onto the balcony and watch the sunrise hitting the Matterhorn. It was close to the Main Street, but still quiet at night.

It did not have central air. We did not need it for our stay (November), but it would be uncomfortable to not have circulating air during the summer months.

Published on 26 Nov 2023