Hotel ZERMAMA Zermatt

Matterstrasse 23
9.1
747 reviews

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This property has been featured in "50 Best Hotels In Zermatt ".

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Room Types Available

Twin Room with Balcony and Matterhorn View
  • Max 2 Adults
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    Room with cable TV, a bathroom with bath and shower, and a south-facing balcony with views of the Matterhorn.

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    Large Twin Room with Balcony
  • Max 2 Adults
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    Room with cable TV, a bathroom, and a balcony with views of the surrounding mountains.

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    Single Room
  • Max 1 Adult
    •
  • 1 Photo available
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    Providing free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. This single room features a minibar, flat-screen TV with cable channels, city views, as well as wine/champagne for guests. The unit offers 1 bed.

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    Double Room
  • Max 2 Adults
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    Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has a minibar, flat-screen TV with cable channels, city views, as well as wine/champagne for guests. The unit has 2 beds.

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    Suite with Balcony and Matterhorn View
  • Max 4 Adults
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    This suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. This suite has a minibar, flat-screen TV with cable channels, mountain views, as well as wine/champagne for guests. The unit has 4 beds.

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    Deluxe Room with Balcony and Matterhorn View
  • Max 2 Adults
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    Guests will have a special experience as this double room offers a hot tub and a private pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room features a private entrance, flat-screen TV with cable channels, mountain views, as well as wine/champagne for guests. The unit offers 2 beds.

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    Deluxe Suite with Jacuzzi and Matterhorn View
  • Max 4 Adults
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  • 3 Photos available
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    This luxurious suite features a hot tub, a private pool and a sauna. Boasting a private entrance, this suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a bath and a shower. This suite has a minibar, flat-screen TV with cable channels, mountain views, as well as wine/champagne for guests. The unit has 3 beds.

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    About This Property

    This brand new renovated hotel in the centre of Zermatt is just a 5-minute walk from Zermatt Train Station and across the road of the valley station of the Sunnegga Express. It offers free WiFi. All (Read More) rooms at Hotel Mama feature an LCD TV and a private bathroom. The Matterhorn Express Cable Car and the Gornergrat Monte Rosa train can be reached easily by the electric bus. The stop is located directly in front of Hotel Mama.

    Hotel ZERMAMA Zermatt is featured in

    Guest Ratings For This Property

    9.1
    Based on 747 Reviews
    100% verified reviews

    Comfort

    9.53

    Cleanliness

    9.51

    Value For Money

    8.55

    Facilities

    9.32

    Guest Reviews

    Alexey
    family with young children
    9.0
    Superb
    Modern design hotel with a great vibe next to Sunnega / Gornergrat lifts
    Great hotel, with nice design, friendly atmosphere and welcoming staff.
    the night light sensor in the room was apparently working improperly, switching on and off all the time, as i was walking in the room, which was making some trouble for my partner who was trying to sleep at that time. Generally, the room is not really designed for a couples having non-synchronised schedule. Though considering overall experience, it was rather a minor flaw. generally, our stay was quite pleasant.

    Published on 04 Jan 2024

    Tai
    family with young children
    10.0
    Exceptional
    Exceptional
    perfect to stay and nice view from my hotel room..will stay again.....

    Published on 03 Jan 2024

    Ruba
    with friends
    10.0
    Exceptional
    Highly recomended!
    Very nice cozy hotel. Staff were lovely and very helpful. Feel like home. Breakfast was so good and good value of money. They also have shisha :)
    Everything!

    Published on 30 Dec 2023

    Kerry-ann
    young couple
    10.0
    Exceptional
    Amazing, cant wait to come back!!
    Amazing hotel in Zermatt! The staff were brilliant, especially Norberto and Amanda! They even gave me a gift (some luxury slippers) as we were on our honeymoon!! Which I absolutely love!! Central location, 5 min walk from Zermatt train station, superb views of the Matterhorn, tasty food, hot tub was lovely. We will definitely be back one day. Thanks again guys for an excellent stay xx
    The only thing was the bed, it was 2 singles so this was slightly annoying, definitely recommend changing to a double bed and then it would be perfect!!

    Published on 22 Dec 2023

    Mohammed
    family with young children
    7.0
    Good
    Memorable stay, luxurious experience
    Excellent food Excellent location Fantastic staff Luxurious finishes
    Bad pillows Rooms too small Too expensive

    Published on 21 Dec 2023

    Dimitrios
    young couple
    9.0
    Superb
    Great hotel definitely recommend
    Very nice view, large room equipped with sauna and hot tub in the room, very friendly staff
    The roof of the balcony the hot tub was in had a small problem and wouldnt close fully so it was a bit cold but once you were in the hot tub you couldnt feel a thing. Also they provided breakfast and dinner for free for the inconvenience which was very nice. Other than this no other issues

    Published on 13 Dec 2023

    Karen
    young couple
    10.0
    Exceptional
    Amazing hotel, gorgeous friendly staff, amazing view and location. One of the best views in Zermatt
    This hotel is 10/10. The view was out of this world. Rooms are gorgeous and so cosy. Staff were amazing - nothing was an issue and so friendly and helpful. Location is very central and right beside a ski lift. The room with the balcony was so worth it to wake up to the most amazing view every morning. Bar is gorgeous for some drinks and food. Ski storage area also so you are not dragging gear to your room.
    I cannot fault this property - it was amazing!!

    Published on 08 Dec 2023

    Suthasinee
    young couple
    9.0
    Superb
    Superb
    Good location, can see matterhorn
    Bad Waiter , dont have service mind , impolitely

    Published on 04 Dec 2023

    Allison
    family with young children
    10.0
    Exceptional
    The staff was incredibly friendly and helpful. The ski closet for storing ski equipment was top notch. If we got back t
    The view from the fourth floor balcony room was absolutely breathtaking. We could walk out onto the balcony and watch the sunrise hitting the Matterhorn. It was close to the Main Street, but still quiet at night.
    It did not have central air. We did not need it for our stay (November), but it would be uncomfortable to not have circulating air during the summer months.

    Published on 26 Nov 2023

    Barbara
    young couple
    10.0
    Exceptional
    Absolutely perfect
    Everything All was great

    Published on 23 Nov 2023

    Location & Nearby Places

    Zermatt Village (0.2 Km from city center)

    Matterstrasse 23

    15 Nearby Attractions

    Mountaineer's Cemetery

    0.4 km

    Matterhorn Museum

    0.4 km

    Hinterdorstrasse

    0.5 km

    Riffelalp

    0.5 km

    Sunnegga

    0.6 km

    Findeln

    1.0 km

    Oberer Hohenweg Bike Tour

    1.5 km

    Skiing in Zermatt

    1.5 km

    Gorner Gorge

    1.7 km

    Rothorn

    2.2 km

    Five Lake Trail

    2.7 km

    Five Lake Trail

    2.9 km

    Grunsee Lake

    3.2 km

    Grindjisee Lake

    3.3 km

    4 Lakes Bike Tour

    3.9 km

    Gornergrat

    5.0 km

    See All Attractions

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    Top Facilities

    bar

    wifi

    food

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    All Facilities for Hotel ZERMAMA Zermatt

    Category Facilities
    Activities Water sport facilities on site, Bike tours, Cycling, Live sport events (broadcast), Tennis court, Ski equipment hire on site, Horse riding, Skiing, Hiking, Ski storage, Walking tours, Mini golf, Archery, Golf course (within 3 km), Ski pass vendor.
    Business facilities Fax/photocopying.
    Others bar, food, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Pet basket, Allergy-free room, Pet bowls, Non-smoking throughout.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Free toiletries, Toilet paper, Additional bathroom, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Hypoallergenic, Sofa bed, Wardrobe or closet, Private entrance, Seating Area, Safety deposit box, Hot tub, Private pool, Interconnected room(s) available, Heating, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Restaurant, Grocery deliveries, Minibar, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Lockers.
    Media & Technology Cable channels, TV, Radio, Flat-screen TV, Telephone.
    Common areas Sun terrace, Shared lounge/TV area.
    Food & drink safety Physical distancing in dining areas.
    Reception services Concierge service, Invoice provided, Tour desk, Luggage storage.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    General Pets allowed.
    Entertainment and family services Baby safety gates, Babysitting/child services.
    Transport Shuttle service (additional charge), Shuttle service.
    Pool and wellness Personal trainer.
    Outdoor & View City view, Terrace, Mountain view, Landmark view, View, Balcony.

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