Ibis Madrid Alcobendas

Business facilities

• Fax/photocopying
• Business centre

Others

• Parking
• Bar
• Wifi
• Food

Cleanliness & disinfecting

• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Use of cleaning chemicals that are effective against coronavirus
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Wheelchair accessible
• Non smoking rooms
• Lift
• Family rooms
• Higher level toilet
• Lower bathroom sink
• Facilities for disabled guests
• Non smoking throughout

Safety features

• Staff follow all safety protocols as directed by local authorities
• Thermometers for guests provided by property
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Upper floors accessible by elevator
• Accessible by lift
• Toilet with grab rails
• Entire unit wheelchair accessible

Bathroom

• Body soap
• Toilet
• Shower
• Private bathroom
• Bath or shower
• Toilet paper
• Hairdryer

Room Amenities

• Desk
• Soundproofing
• Fold up bed
• Hardwood or parquet floors
• Non feather pillow
• Air conditioning
• Safety deposit box
• Heating

Food & Drink

• Vending machine (snacks)
• Outdoor furniture
• Vending machine (drinks)

Safety & security

• Security alarm
• Smoke alarms
• Cctv outside property
• Fire extinguishers
• Cctv in common areas
• Smoke alarm

Cleaning services

• Dry cleaning
• Daily housekeeping

Media & Technology

• Tv
• Satellite channels
• Flat screen tv
• Telephone
• Cable channels

Services & Extras

• Towels/sheets (extra fee)
• Key card access
• Linen
• Towels
• Wake up service/alarm clock

Common areas

• Sun terrace

Food & drink safety

• Physical distancing in dining areas
• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• Luggage storage
• 24 hour front desk
• Invoice provided

Physical distancing

• Mobile app for room service
• Physical distancing rules followed
• Cashless payment available
• Contactless check in/check out

General

• Pets allowed

Entertainment and family services

• Board games/puzzles

Outdoor & View

• Quiet street view
• Terrace
• Inner courtyard view