ibis Styles Carcassonne La Cit�, Carcassonne

This property has been featured in "37 Best Hotels In Carcassonne ".

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Top Facilities

parking

bar

wifi

pool

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Standard Room with 1 Double Bed and Two Sofa Beds

Max 4 Adults

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This room features air conditioning, a desk, a flat-screen TV with chromecast and a private bathroom with a bath and a hairdryer.

Standard Room with 1 Double Bed

Max 2 Adults

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This double room features air conditioning, a desk, a flat-screen TV with chromecast and a private bathroom with a bath or shower and a hairdryer.

Standard Family Room

Max 5 Adults

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This family room has a soundproofing and air conditioning and a flat-screen TV with chromecast

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All Facilities for ibis Styles Carcassonne La Cité

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Live sport events (broadcast), Table tennis.
Others	bar, pool, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Accessibility	Raised toilet, Shower chair, Upper floors accessible by elevator, Toilet with grab rails, Roll-in shower, Entire unit located on ground floor, Accessible by lift, Lowered sink, Walk-in shower, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shampoo, Bath, Shower, Body soap, Toilet.
Room Amenities	Sofa, Soundproofing, Cots, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Safety deposit box, Trash cans, Non-feather pillow, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Vending machine (drinks), Restaurant, Vending machine (snacks), Special diet menus (on request), Kid meals, Outdoor furniture.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm.
Cleaning services	Daily housekeeping.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access.
Media & Technology	TV, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace, Games room, Garden, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Indoor play area, Board games/puzzles.
Pool and wellness	Sun umbrellas, Solarium, Fitness centre, Fitness, Sun loungers or beach chairs.
Transport	Electric vehicle charging station.
Outdoor & View	Terrace.

About This Property

ibis Styles Carcassonne La Cité is located just 600 metres from the medieval town of Carcassone. It features a restaurant, an outdoor swimming pool, a fitness room and free private parking. Free WiFi is included.

Guest Ratings For This Property

8.5

Based on 2978 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

9.0

Value For Money

8.6

Facilities

8.7

Guest Reviews

John

family with young children

9.0

Superb

Great location!

Room was spacious enough for a family of four. Breakfast was great, had something for everyone.

Baths don't come with a plug, need to ask reception to bring you one.

Published on 27 Dec 2023

Kathryn

young couple

8.0

Very good

The hotel was just a 15 minute walk from the medieval city. Parking is good, within the hotel grounds. Staff pleasant. Food very acceptable. We had half board, though our evening meal was only two courses, a little disappointing for price.

Published on 06 Dec 2023

Margaret

young couple

9.0

Superb

Not used to such tiny hotel rooms and probably never will get used to it - it's like staying in my closet at home. But that aside, IBIS was clean NO SIGN OF BEDBUGS anywhere and the staff was great!

Our meal was not great. Steak was tough and I couldn't eat it (we were exhausted so opted to just stay in and eat - not a great idea).

Published on 04 Dec 2023

David

solo traveller

9.0

Superb

Wonderful staff, comfy bed, great shower.

Close enough to the Cit, bed was super comfy. Great shower. Excellent breakfast. Staff are very friendly.

My only complaint was the room heat maxxed out at 22c. After coming back freezing from a long late November walk through town I just wanted to warm up. Also, no water glasses or cups in room. Not a deal breaker in either case, I have stayed here many times and would come back, but there it is.

Published on 29 Nov 2023

Diane

young couple

8.0

Very good

Good value and fine for a short break.

Easy walk to the castle where there are good shops, restaurants etc. Friendly, helpful staff. Very clean and very good value.

No English speaking news TV (e.g. CNN or BBC World Service) would expect this in view of multi-national guests. Breakfast was a bit "open" with others touching food etc. would prefer e.g. individual bread rolls rather than everyone using same loaf!

Published on 31 Oct 2023

Daria

family with young children

10.0

Exceptional

I can recommend this hotel for those who has a short trip to the medieval town.

Location is perfect. The old town is just in 5 minutes walk. The room was clean and quiet. The shower was working well. The breakfast was also good, nothing special but everything you need. You can also have some family activities at the reception.

Everything was okay. Its needed to say that the room is quite small and simple - for those who prefer more spacious and comfortable rooms.

Published on 30 Oct 2023

Paul

family with young children

10.0

Exceptional

A great place to base yourself for Carcassonne.

Walking distance to the medieval city and old town. The room was big, comfortable and the children loved the bunkbeds. The hotel decor is fun, with lots of references to knights and Cavaliers. Parking is free of charge. The breakfast was good.

Lack of child friendly food options in the restaurant in the evening.

Published on 27 Oct 2023

Alison

solo traveller

8.0

Very good

The staff were helpful and friendly. The breakfast was lovely, a good selection of food. The pool looked good, although I didn't use it myself. The bed and pillows were extremely comfy and well beyond expectation. Although there is no kettle in the rooms, tea and coffee are available for free down near reception. There is also a water dispenser which was very useful. It is a 5-10 minute walk to the citadel.

This is not a reflection of the hotel at all but as a solo traveller, travelling just off season, I didn't feel very comfortable going out at night. There weren't many people about and the area appeared run down in places. That is in no way the fault of the hotel, simply something less adventurous travellers might want to consider. I gather it is much busier in the main season with more people about. I still had a lovely time.

Published on 24 Oct 2023

Birgit

group

8.0

Very good

Very enjoyable.

Great breakfast selection, very clean room and facilities with bright appearance and little stories with reference to Carcassone's history, friendly staff, casual atmosphere, green outside area, quiet location in short walking to La Cit, even city centre was within walking distance.

Bummer that the pool was closed despite temperatures still being warm. Air in the room felt dry but thankfully we were able to open a window.

Published on 18 Oct 2023