Iliada Beach Hotel

Lack of management or order, they were late for my check in time. 90% of the staff were rude and didnt appear to want to work. The food was cheaply made and did not justify the cost I spent on 1 night all inclusive. I was not offered a drink with my evening meal as the waiter staff were all stood around talking instead. They did not serve lunch which i payed for (all inclusive) I ended up going out and buying drinks to avoid the very poor 1-2 star all inclusive service that I payed a 4 star price for. reception toilet was covered in faeces when I was waiting to be checked into my room late. List of problems: Room * When we first checked in, we got into the room and got changed, as we were changing one of the cleaners opened the door to walk in as we were undressed. * TV plug is an EU two pin plug pushed into a three pin socket, that cant be safe. * Room shower drain was blocked. * Smell of cigarettes blowing through our air conditioning vent first thing in the morning. * Room refrigerator was defrosted, full of water and when I opened it, rust stained water spilled onto the floor. * The cleanliness lacked the cutting edge ,as you would expect to find in a 1-3 star hotel. Hotel * When we came to checking in, they told us the room would be ready in an hour, we came back 1hr30 later and the room was still not ready and we had to wait past our planned check in time. * Food quality is probably a 3*. * Extremely poor service from waiters when having our evening meal. We were ignored for the full duration of the meal without been offered a drink. The waiters were stood talking to each other very unprofessionally. One member of staff appeared irritated at his colleagues lack of service and he was the one to offer us the drinks as he took our plates away. * The evening lobby bar was probably the worst bar I have ever been to.