Impossible Motel

5 Saint Helen’s Square

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This property has been featured in "50 Best Hotels In York ".

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Room Types Available

Experience - Windowless Basement
  • Max 2 Adults
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    This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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    Bank Vault - Windowless Basement
  • Max 2 Adults
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    This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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    Red Room - Windowless First Floor
  • Max 2 Adults
  • 1 Photo available
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    Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, an electric kettle, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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    Labyrinth - Windowless Basement
  • Max 2 Adults
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    Featuring free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with cable channels, an electric kettle and heating. The unit has 1 bed.

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    Splendid
  • Max 2 Adults
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    This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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    Spectacular
  • Max 2 Adults
  • 1 Photo available
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    This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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    Sensational
  • Max 2 Adults
  • 1 Photo available
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    This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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    Stella Solarium with Hot Tub and Terrace
  • Max 2 Adults
  • 1 Photo available
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    The hot tub is a top feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.

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    Sir Joseph Terry Room with Hot Tub and Terrace
  • Max 2 Adults
  • 1 Photo available
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    Guests will have a special experience as this double room offers a hot tub. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 1 bed.

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    Sublime
  • Max 2 Adults
  • 1 Photo available
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    Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.

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    Superb
  • Max 2 Adults
  • 1 Photo available
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    This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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    Mail Room - Windowless Basement
  • Max 2 Adults
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    This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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    Dungeon Room - Windowless Basement
  • Max 2 Adults
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    This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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    View All Rooms

    About This Property

    In a prime location in the centre of York, Impossible Motel provides air-conditioned rooms, a terrace, free WiFi and a restaurant. Featuring a bar, the hotel is close to several noted attractions, ar (Read More)ound 800 metres from York Railway station and around 400 metres from York Minster. The property is non-smoking and is located 33 km from Bramham Park. All units in the hotel are equipped with a flat-screen TV with cable channels. Every room has a private bathroom with free toiletries, while certain rooms here will provide you with a patio and others also provide guests with city views. At Impossible Motel all rooms have bed linen and towels. With staff speaking Spanish, Hindi, Dutch and Romanian, guidance is available at the reception. Harrogate International Centre is 36 km from the accommodation, while Royal Hall Theatre is 36 km away. The nearest airport is Leeds Bradford International Airport, 47 km from Impossible Motel.

    Impossible Motel is featured in

    Guest Ratings For This Property

    8.6
    Based on 770 Reviews
    100% verified reviews

    Comfort

    9.25

    Cleanliness

    9.17

    Value For Money

    8.23

    Facilities

    8.71

    Guest Reviews

    Dylan
    young couple
    10.0
    Exceptional
    We stayed for my partners birthday in a normal room, we liked it so much that weve booked agin for my birthday in the r
    Beautiful rooms, friendly staff and good value for money
    Couldnt fault it

    Published on 03 Jan 2024

    Anonymous
    young couple
    10.0
    Exceptional
    Exceptional
    Amazing location and

    Published on 03 Jan 2024

    Nick
    young couple
    7.0
    Good
    Good
    Location could not better. Interesting hotel built into an old Bank. Basement bedrooms built into old bank vaults.
    There is no headboard on the bed so you cant sit up and watch tv. The toilet is open to the room! Even though we have been married for years I wouldn't expose my wife to that!! And also...you can clearly hear the people in the next room,..every word....and more!! I know they enjoyed their stay,... very much!!

    Published on 02 Jan 2024

    Emily
    young couple
    10.0
    Exceptional
    Excellent place to stay
    Lovely place to stay and very comfy beds!

    Published on 01 Jan 2024

    Rebecca
    young couple
    9.0
    Superb
    A fabulous and relaxing stay in a beautiful hotel.
    The property was in a perfect, central location ,very accommodating staff and an extremely comfy bed.
    To find fault I would need to be picky. The room was a little dark, however, we understand that this was the aesthetic of the hotel and it did not impact how much we enjoyed our stay in the slightest.

    Published on 01 Jan 2024

    Matthew
    young couple
    2.0
    Very poor
    Poor , no good customer service and definitely not what we was expecting for a getaway break money w
    The room
    Staff could of been more helpful after being woken up at 3am due to a domestic in next room where a husband was beating his partner which the police should of been called for a welfare check . Explained on leaving hotel all I got was a sorry .. considering I paid 140 for the room to only have 3 hrs sleep is appalling not even anything as a good will gesture !!

    Published on 01 Jan 2024

    Lisa
    young couple
    8.0
    Very good
    Excellent location in the heart of York
    Location is excellent. Powerful shower and comfy bed. Quirky room. Fancy soaps.
    Very small room and bathroom but wasn't a major issue. Check in time is 4pm but thankfully we were permitted to check in a little earlier.

    Published on 01 Jan 2024

    Lashmar
    young couple
    10.0
    Exceptional
    Exceptional
    Everything, it was perfect!

    Published on 31 Dec 2023

    Bex
    young couple
    7.0
    Good
    Lovely hotel for an experience but not a good sleep
    The hotel is so quirky and feels really luxury.
    We were placed in a basement room which we were warned that could be noisy due to being below the bar/ street ect but we found the real noise issue was that the walls were so thin, you could hear every word of Nextdoors conversation. It felt intrusive and nextdoor werent being loud - it was just a normal level convo.

    Published on 30 Dec 2023

    Scott
    young couple
    7.0
    Good
    Good
    Toilets in rooms are right next to the bed head board and there is no door!

    Published on 30 Dec 2023

    Location & Nearby Places

    City Centre (0.2 Km from city center)

    5 Saint Helen’s Square

    15 Nearby Attractions

    Guildhall

    0.1 km

    Walking Tour

    0.2 km

    Van Gogh Immersive Experience

    0.2 km

    Yorkshire Museum

    0.3 km

    York Minster

    0.3 km

    King's Manor

    0.3 km

    Ruins of St Mary's Abbey

    0.3 km

    The Shambles

    0.3 km

    Tearooms

    0.3 km

    Harry Potter Location Tour

    0.3 km

    Snickelways

    0.3 km

    Ghost Walks

    0.4 km

    York Dungeon

    0.4 km

    Clifford's Tower

    0.5 km

    City Walls

    0.6 km

    York Castle Museum

    0.7 km

    See All Attractions

    Top Facilities

    bar

    wifi

    food

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    All Facilities for Impossible Motel

    Category Facilities
    Activities Bike tours, Live music/performance, Stand-up comedy, Walking tours, Golf course (within 3 km), Tour or class about local culture.
    Business facilities Fax/photocopying.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, food, wifi.
    Miscellaneous Adult only, Non-smoking rooms, Non-smoking throughout.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Bathroom Private bathroom, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Air conditioning, Wardrobe or closet, Clothes rack, Desk, Carpeted, Hot tub, Heating, Socket near the bed, Hardwood or parquet floors.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Outdoor furniture.
    Safety & security Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas, Carbon monoxide detector.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Key card access, Linen.
    Media & Technology Pay-per-view channels, Cable channels, TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Concierge service, 24-hour front desk, Invoice provided, Tour desk, Luggage storage.
    Physical distancing Cashless payment available, Contactless check-in/check-out.
    Outdoor & View City view, Terrace, Patio, View.
    ₹170 Onwards