Juara Mutiara Resort

Kampung Juara, Pulau Tioman
7.2
255 reviews

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This property has been featured in "25 Best Resorts in Tioman Island ".

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Room Types Available

Twin Chalet
  • Max 2 Adults
    •

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    Offering sea views, this air-conditioned chalet features a balcony, seating and outdoor dining areas. It includes a flat-screen satellite/cable TV, refrigerator, an electric kettle and private bathroom with bath, shower and free toiletries.

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    Quad Chalet
  • Max 4 Adults
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    Offering garden views, this air-conditioned chalet features a balcony, seating and outdoor dining areas. It includes a flat-screen satellite/cable TV, refrigerator, an electric kettle and private bathroom with shower and free toiletries.

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    Deluxe Twin Room
  • Max 2 Adults
    •

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    The twin room's kitchenette, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

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    Deluxe Quadruple Room
  • Max 4 Adults
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    The quadruple room's kitchenette, which features a refrigerator and a tea and coffee maker, is available for cooking and storing food. This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 3 beds.

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    Two-Bedroom Chalet
  • Max 5 Adults
    •
  • 1 Photo available
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    Featuring a private entrance, this chalet also comprises 2 separate bedrooms, 2 bathrooms, a living room and a seating area. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. Boasting a balcony with sea views, this chalet also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.

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    Superior Chalet
  • Max 2 Adults
    •
  • 2 Photos available
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    The unit has 1 bed.

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    Superior Chalet
  • Max 2 Adults
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  • 4 Photos available
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    The unit has 2 beds.

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    About This Property

    Juara Mutiara Resort provides modern chalets with a private bathroom on Tioman Island. Free WiFi is accessible in the resort’s common areas. Guests have access to a restaurant and private beach area. (Read More) Set in a private and peaceful surroundings, each chalet features a balcony, seating and outdoor dining areas. They include an electric kettle and private bathroom with shower and free toiletries. Guests can go fishing, canoeing, diving and snorkelling during their stay. Other activities include hiking and cycling in the nearby areas. Airport shuttle and laundry services can be arranged at a surcharge.

    Juara Mutiara Resort is featured in

    Guest Ratings For This Property

    7.2
    Based on 255 Reviews
    100% verified reviews

    Comfort

    7.14

    Cleanliness

    7.1

    Value For Money

    7.64

    Facilities

    6.95

    Guest Reviews

    Arifur
    family with young children
    7.0
    Good
    Good
    Location was right on the beach, perfect for sunrise. Restaurant was easily accessible, and there's a scuba diving shop next door.
    Though it had a good hot water shower, the toilet had a leaking basin.

    Published on 26 Nov 2023

    Bruteig
    young couple
    8.0
    Very good
    Great view, average service.
    Amazing beachfront view directly facing the sunrise. From the door into the water takes about 30 seconds.
    While the staff were pleasant, things always took long. We had to ask on 3 different occasions to have our room cleaned before it actually happened. Same thing when we wanted to get out laundry done. The bathroom is a bit unpleasant as water from the shower and sink all goes to the floor instead of into pipes, so be sure to pack sandals!

    Published on 05 Nov 2023

    Nurul
    young couple
    9.0
    Superb
    Relaxed, cozy, comfortable & nice place to stay!
    Very cozy & relax!
    Have small ants in the room.

    Published on 04 Sep 2023

    Fabian
    group
    6.0
    Pleasant
    pleasant stay but not worthy coming back!
    The room was little sandy but generally quite clean. The toilet was nice and the WIFI works quite well in the room. Overall it was a pleasant stay for my family and I.
    There was a lot of flies and the resort did not have any pool or other facilities. The location is slightly out of the way and it is located in the other side. It would have been nice to have transport to and from main ferry terminal included when the boat could not land at Juara Resort jetty.

    Published on 28 Aug 2023

    Vincent
    family with young children
    2.0
    Very poor
    Totally unacceptable and a pitty - Need a serious wake up to reverse the situation
    The location is nice, in front of the beach.
    It was agreed that the hotel was picking us at the jetty (30 minutes). They didn t come, even didn t apologize but we crossed the car carrying furnitures instead.... In one bathroom a swimsuit was still hanging from previous visitor, telling a lot on the overall cleaning. The pictures on bookings are a lie are not from same appartment. The sofa was distroyed and dirty. one chair totally broken, very basic equipment, often in bad shape . It was supposed to be a chalet, but it is an appartment with the restaurant below. Dangerous access to a stair: if you are 1.8 meter tall, you will fully hit an unprotected pillar. Empty bottles, all kind of roted stuff and garbage next to the stair. We were supposed to enjoy the nice beach and terrasse, there was no single sunbath or long chair, only basic plastic chair to sit. Just totally unacceptable. It is not a matter of money. The family house next to it looks nicely equiped in furnitures and large flat screens, with 3 new 4x4 pickups in front! much more to tell, but to summarize, we had the impression to be taken as a wallet on legs and appart from the bill to pay at arrival, they could not care less of us. Very unprofessional. it is a pitty since the place and infrastructure could be nice. With only 2-3 days of serious cleaning and work, it would already look much different. Wake up guys!
    (Read More)

    Published on 22 Aug 2023

    Jiunn
    young couple
    10.0
    Exceptional
    Exceptional
    We love the location; the lovely vibes of the beach and the quiet Juara Seaside Kampong. The staff were very friendly and helpful.
    The floor in the room seems always sandy even though we cleaned it. Also, the toilet bowl flushing is not working well. The water heater is not working either. Overall, our stay was still fine even with these minor issues.

    Published on 08 Aug 2023

    Mallikarjuna
    family with young children
    3.0
    Poor
    Poor experience
    .it is near to beach and the beach also very clear
    Not good experience, problem with power and their response is not good. I don't prefer to stay again and I don't recommend. Even If you don't have any choice then also don't book the quardrooms go with other type. My kids not liked it at all.

    Published on 07 Jul 2023

    Shikin
    family with young children
    8.0
    Very good
    from the moment we check in, the staff were very helpful and we have awesome view from our room.
    love the view and location and not to forget the staff are friendly and accomodating.
    slight leak in the room.

    Published on 04 Jul 2023

    Srinivasulu
    family with young children
    1.0
    Bad
    Over all ok 60% value for money
    Cleanness of beach area, view of room , stag are very friendly to give info.
    There is no balcony door lock, there is room service I stay 2 days, no hot water, air conditioner not temperature control, car service is very expensive to go there.

    Published on 03 Jul 2023

    Fiffy
    family with young children
    9.0
    Superb
    Superb
    Nice place, everything near the chalet. Recomended

    Published on 02 Jul 2023

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    Top Facilities

    wifi

    pool

    bar

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    All Facilities for Juara Mutiara Resort

    Category Facilities
    Activities Water sport facilities on site, Cycling, Beach, Fishing, Hiking, Darts, Snorkelling, Canoeing, Diving.
    Business facilities Fax/photocopying.
    Others bar, pool, wifi.
    Miscellaneous Family rooms, Non-smoking rooms.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities.
    Accessibility Upper floors accessible by stairs only, Entire unit located on ground floor.
    Bathroom Private bathroom, Free toiletries, Toilet paper, Bath, Shower, Toilet, Additional toilet.
    Room Amenities Sofa, Tumble dryer, Sofa bed, Air conditioning, Wardrobe or closet, Dressing room, Clothes rack, Private entrance, Seating Area, Carpeted, Iron, Fan, Interconnected room(s) available, Hardwood or parquet floors.
    Food & Drink Refrigerator, Electric kettle, Microwave, Kitchenware, Restaurant, Toaster, Stovetop, Kitchenette, Kitchen, Packed lunches, Oven, Dining table, Special diet menus (on request), Dining area, BBQ facilities, Outdoor dining area, Outdoor furniture, Room service, Tea/Coffee maker.
    Safety & security Fire extinguishers.
    Cleaning services Dry cleaning, Laundry.
    Services & Extras Towels.
    Media & Technology Cable channels, TV, Radio, Satellite channels, Flat-screen TV.
    Common areas Outdoor fireplace, Garden, Picnic area, Shared lounge/TV area.
    Reception services Express check-in/check-out, Tour desk, Currency exchange.
    Physical distancing Physical distancing rules followed.
    Entertainment and family services Karaoke.
    Pool and wellness Beachfront, Private beach area.
    Transport Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge).
    Outdoor & View Terrace, Patio, View, Sea view, Balcony, Garden view.
    Shops Minimarket on site.

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