The Westin San Jose, San Jose

This property has been featured in "41 Best Hotels In San Jose ".

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Top Facilities

parking

bar

wifi

food

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Check Room Options And Availability

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Guest room, 1 Queen

Max 2 Adults

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This double room features air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest room, 2 Queen

Max 2 Adults

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This double room has air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.

1 Bedroom Suite, 1 King

Max 2 Adults

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This double room has air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

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All Facilities for The Westin San Jose

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Visual aids: Braille, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests.
Bathroom	Bath or shower, Free toiletries, Toilet paper, Toilet.
Room Amenities	Sofa bed, Air conditioning, Heating, Clothes rack, Safety deposit box.
Food & Drink	Coffee machine, Wine/champagne, Special diet menus (on request), Refrigerator, Vending machine (drinks), Restaurant, Vending machine (snacks), Room service, Tea/Coffee maker.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Media & Technology	Cable channels, TV, Flat-screen TV, Telephone.
Services & Extras	Key card access.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Invoice provided, ATM/cash machine on site, Luggage storage, 24-hour front desk.
General	Pets allowed.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Pool and wellness	Fitness centre.

Location & Nearby Places

Downtown San Jose (7.4 Km from city center)

302 South Market Street

9 Nearby Attractions

National Centre of Art and Culture

0.4 km

Children's Museum

0.6 km

Spirogyra Butterfly Garden

4855.1 km

Parque ZoolÑgico SimÑn BolÕvar

4855.1 km

Metropolitan Cathedral

4855.2 km

Gold Museum

4855.4 km

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About This Property

Located downtown, San José State University is 10 minutes' walk from Westin San Jose. A gym, an authentic Italian restaurant and elegant rooms with free Wi-Fi are featured. Modern decor and a flat-screen TV is in every room at The Westin San Jose. Each is classically decorated with modern decor and contemporary furnishings. Fine dining at II Fornaio restaurant is available for breakfast, lunch and dinner offering an a la carte menu. The Westin San Jose has a 24-hour business center and a well-equipped gym on site for added convenience. California Theater and the San Jose McEnery Convention Center are 1 block from The Westin San Jose. SAP Center At San Jose is 1 mile away.

Guest Ratings For This Property

8.1

Based on 411 Reviews

100% verified reviews

Comfort

8.59

Cleanliness

8.64

Value For Money

7.96

Facilities

8.27

Guest Reviews

Bryan

young couple

9.0

Superb

Loved it!

Bed and bathroom were solid!

Could have been cleaner overall (furniture mainly). Otherwise great!

Published on 02 Jan 2024

Rachel

family with young children

9.0

Superb

We loved this hotel!

Beautifully remodeled hotel that has been there a very long time. They remained true to the original model during remodel, I loved it.

Parking. There is a parking lot right across the street if you don't use valet so don't get swindled farther down the street. We walked a block w luggage cuz I'm too cheap to 50 per day for valet but saw parking lot right across the street after we paid a block away.

Published on 30 Dec 2023

Jack

review category business travellers

3.0

Poor

You would expect much more from the Westin brand.

The location is convenient if you dont have a car. Rooms are dated.

Watch out when booking this property. The location is downtown, prepare to pay an extortional rate of $49 per night for mandatory vip parking not advertised in the listing if you plan to have a car. The towels are old, feel like sand paper. The coffee bar in the lobby consists of to household grade kuerig machines with cheap, generic pods.

Published on 29 Dec 2023

Mariela

group

1.0

Bad

I called to upgrade my room to a two-queen bed; I was informed it would be accommodated. The manager was rude and stated a request does not mean I would get it. Terrible customer service.

the hotel is run down and needs major upgrades, not worth the money or the customer service I received. Never staying there again.

Published on 23 Dec 2023

Ingrid

family with young children

5.0

Passable

Did not use any amenities at the hotel. The location was centrally located which was nice that we were able to walk to nearby coffee and restaurants.

Hotel felt outdated and rooms were very small

Published on 06 Dec 2023

Keith

review category business travellers

9.0

Superb

Wonderful experience overall. Would stay again.

Location was perfect. Short walks to restaurants and attractions.

Only a vending machine. No grab and go store.

Published on 27 Nov 2023

Michele

young couple

10.0

Exceptional

Great area to stay !

The decor , the smell when you walk in

The 50$ day valet fee

Published on 22 Nov 2023

Veronica

young couple

7.0

Good

It was a great place to stay, the staff are so nice and I would recommend friends and family to stay here when theyre i

The location to the restaurant and public transportation were walking distance.

The bed was too soft and woke up with sore backs.

Published on 05 Nov 2023

Tanya

young couple

8.0

Very good

The parking is horrible and they charge 50$ to valet

Location

Located

Published on 31 Oct 2023

Cathy

solo traveller

5.0

Passable

I probably not stay at the location again. The hotel is old. The room was small.

The location was in walking distance to where I was going

I couldn't close the window and it was cool in the room. I also couldn't adjust the temp to increase the heat. I also did not like the shower and the tile floor in the shower. It was cold.

Published on 28 Oct 2023