Khách Sạn Sao

Business facilities

• Fax/photocopying

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Food
• Parking
• Wifi

Miscellaneous

• Family rooms
• Soundproof rooms
• Non smoking rooms
• Lift
• Designated smoking area

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Upper floors accessible by elevator
• Accessible by lift

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Toothbrush
• Shower cap
• Hairdryer
• Shampoo
• Slippers
• Shower
• Body soap
• Conditioner
• Toilet
• Bidet

Room Amenities

• Soundproofing
• Air conditioning
• Wardrobe or closet
• Clothes rack
• Iron
• Safety deposit box
• Fan
• Trash cans
• Tile/marble floor
• Non feather pillow
• Ironing facilities
• Heating
• Extra long beds (> 2 metres)
• Hardwood or parquet floors
• Socket near the bed
• Pants press

Food & Drink

• Refrigerator
• Electric kettle
• Minibar
• Bottle of water
• Room service

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Fire extinguisher

Cleaning services

• Ironing service
• Dry cleaning
• Trouser press
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Wake up service/alarm clock
• Key card access
• Linen
• Alarm clock
• Wake up service
• Lockers
• Key access

Layout

• Window

Media & Technology

• Cable channels
• Ipod dock
• Tv
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Common areas

• Shared lounge/tv area

Reception services

• Concierge service
• 24 hour front desk
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage
• Currency exchange

Physical distancing

• Single room air conditioning for guest accommodation
• Cashless payment available
• Contactless check in/check out
• Mobile app for room service
• Physical distancing rules followed

Transport

• Airport drop off
• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)
• Airport pick up

Outdoor & View

• City view
• Terrace
• View
• Quiet street view
• Balcony