Lam Anh Hotel Him Lam Vạn Phúc Hà Đông

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Food
• Parking
• Wifi

Miscellaneous

• Family rooms
• Visual aids: braille
• Facilities for disabled guests
• Higher level toilet
• Auditory guidance
• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Allergy free room
• Lower bathroom sink
• Non smoking throughout
• Visual aids: tactile signs

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Air purifiers
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Emergency cord in bathroom
• Toilet with grab rails
• Entire unit located on ground floor
• Accessible by lift
• Walk in shower
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Free toiletries
• Toilet paper
• Toothbrush
• Hairdryer
• Shampoo
• Bath
• Shower
• Body soap
• Conditioner
• Toilet
• Bidet

Room Amenities

• Hypoallergenic
• Cots
• Drying rack for clothing
• Air conditioning
• Wardrobe or closet
• Clothes rack
• Desk
• Hypoallergenic pillow
• Safety deposit box
• Fan
• Socket near the bed

Food & Drink

• Electric kettle
• Grocery deliveries
• Kid friendly buffet
• Dining table
• Kid meals
• Outdoor furniture
• Room service

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Carbon monoxide sources
• Cctv in common areas
• Smoke alarm
• Carbon monoxide detector
• Fire extinguisher

Cleaning services

• Ironing service
• Dry cleaning
• Trouser press
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Wake up service/alarm clock
• Key card access
• Linen
• Alarm clock
• Wake up service
• Lockers
• Executive lounge access
• Key access

Media & Technology

• Flat screen tv

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Common areas

• Shared lounge/tv area

Reception services

• Concierge service
• Atm/cash machine on site
• 24 hour front desk
• Express check in/check out
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage
• Currency exchange

Physical distancing

• Single room air conditioning for guest accommodation
• Cashless payment available
• Contactless check in/check out
• Mobile app for room service
• Physical distancing rules followed

Entertainment and family services

• Baby safety gates

Transport

• Car hire
• Airport drop off
• Public transport tickets
• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)
• Airport pick up

Pool and wellness

• Spa and wellness centre

Outdoor & View

• Terrace
• View
• Quiet street view
• Balcony