Lavande Hotel -Guangzhou Railway Station University of Traditional Chinese Medicine Branch

Safety & security

• Security alarm
• 24 hour security
• Smoke alarms
• Cctv outside property
• Fire extinguishers
• Cctv in common areas

Others

• Parking
• Wifi
• Food

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Property is cleaned by professional cleaning companies
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Lift

Safety features

• Face masks for guests available
• Staff follow all safety protocols as directed by local authorities
• Process in place to check health of guests
• First aid kit available
• Thermometers for guests provided by property
• Hand sanitizer in guest accommodation and key areas

Cleaning services

• Daily housekeeping

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• Express check in/check out
• Private check in/check out
• Luggage storage
• Concierge service
• Tour desk
• 24 hour front desk
• Invoice provided

Physical distancing

• Physical distancing rules followed
• Cashless payment available

Room Amenities

• Air conditioning
• Heating

Food & Drink

• Room service
• Restaurant