Mama Shelter Marseille, Marseille

This property has been featured in "50 Best Hotels In Marseille ".

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parking

bar

wifi

food

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Medium Mama Double Room

Max 2 Adults

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The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a safe deposit box, a computer, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Large Mama Twin Room

Max 2 Adults

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The twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The twin room features a safe deposit box, a computer, a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.

Small Mama Double Room

Max 2 Adults

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The double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The double room features a safe deposit box, a computer, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.

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All Facilities for Mama Shelter Marseille

Category	Facilities
Activities	Live music/performance, Live sport events (broadcast), Table tennis.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Pet basket, Soundproof rooms, Pet bowls, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator.
Bathroom	Shower, Private bathroom, Toilet paper, Toilet, Hairdryer.
Room Amenities	Air conditioning, Heating, Wardrobe or closet, Desk, Carpeted, Safety deposit box.
Food & Drink	Wine/champagne, Special diet menus (on request), Refrigerator, Kid meals, Microwave, Vending machine (drinks), Restaurant, Kid-friendly buffet, Vending machine (snacks), Coffee house on site.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Cleaning services	Daily housekeeping, Laundry, Dry cleaning.
Media & Technology	Computer, Radio, Video, Flat-screen TV.
Services & Extras	Wake-up service, Towels, Key card access.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Luggage storage, 24-hour front desk.
General	Pets allowed.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
Entertainment and family services	Evening entertainment, Board games/puzzles, Babysitting/child services.
Transport	Car hire.
Outdoor & View	Terrace.

About This Property

This hotel offers a unique, modern design and rooms equipped with free WiFi and a smart TV. It is situated in the fashionable 6th district of Marseille, a 7-minute walk from Metro Notre-Dame du Mont – Cours Julien, and a 15-minute metro ride from Velodrome Stadium. Each individually decorated room also features a mini refrigerator and a flat-screen TV with a selection of free films. All rooms have a private bathroom with a shower, hairdryer and free toiletries. Mama Shelter's restaurant features a patio where guests can enjoy contemporary Mediterranean cuisine. A buffet breakfast is also available. Guests can enjoy a pastis bar in the patio. The hotel has a 24-hour front desk and a shop selling Mama Shelter products. Table football for up to 8 players is available in the shared lounge. It is 25 km from Marseille Provence International Airport and a 10-minute metro ride from Marseille Saint-Charles Train Station.

Guest Ratings For This Property

8.0

Based on 1424 Reviews

100% verified reviews

Comfort

8.65

Cleanliness

8.72

Value For Money

7.81

Facilities

8.16

Guest Reviews

Kcavus

group

7.0

Good

It was a good stay, overall.

Comfortable Bed Friendly staff. The check-in experience was easy and straight-forward. Restaurant is pretty good for breakfast, lunch or dinner.

Location isn't perfect. There was very limited supply of water and snacks in the room. The phone in the room didn't work.

Published on 06 Dec 2023

Kelly

family with young children

9.0

Superb

Great stay

Lovely decor

Nothing

Published on 27 Oct 2023

Mondinom

solo traveller

8.0

Very good

room is quite spacious, was very happy about mine. everything works properly and the shower is great. my room was quiet, and was in my spectations. staff (most os them) were very attentive. some speak very little english.

the hotel itself is quite small, theres no lounge really but theres the restaurant that sort of behaves like the lounge, but its not. when you check out and need to wait a while before making a move you have to do that at the restaurant. no room service.

Published on 15 Oct 2023

Cem

young couple

9.0

Superb

Nice design, good location, nice view

The pillows were not very comfortable.

Published on 09 Oct 2023

Sara

young couple

8.0

Very good

Cute, safe spot within walking distance of Cours Julien and Vieux Port. Get the breakfast!

Hotel was very cute and Instagram-ready. Cheerful and cool. The staff were amazing, particularly bartender Alexei. My French is atrocious but he patiently let me try to talk to him :-) We ordered dinner one night at the bar and the PANISSES were amazing. The goat cheese salad and pancetta plate were also good. The fresh plates of vegetables, cheese and meat were the best value for money. The breakfast was lovely, the perfect start to a day of adventuring in the city. Room stayed cold and mostly quiet. Located within walking distance of Cours Julien, a plaza bustling with life and cafes. A bit further of a walk to Vieux Port.

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The bed could have been a bit firmer, but that's a personal preference. I didn't like all the metal accessories in the room(like the trashcan and side table) because they were really loud. The bed needs a sheet as well as the comforter- despite the good AC the goose-down comforter was too hot to sleep under. Food at the bar was good but a bit expensive. The fresh plates of vegetables, cheese and meat were the best value for money.

Published on 05 Oct 2023

Etienne

review category business travellers

3.0

Poor

I will go back to Marseille but never at Mama Shelter Marseille!

The front desk staff was overwhelmed and welcoming, i had booked the room with breakfast included and they never found that information, no compromise the client is looser at Mama Shelter Marseille. The room was very noisy from the hotel bar, ive asked to be changed on the street side but it was such a big deal for the front desk that i stayed in my noisy room. I travel a lot and rarely meet an hotel so unwelcoming

Published on 02 Oct 2023

Nurit

young couple

8.0

Very good

A good hotel in Marseille, but not centrally located

The hotel is beautifully decorated, staff is kind and helpful, rooms were very clean and very nicely decorated, beds were very comfortable

The location is far from the center and most of the tourist attractions . The nearest subway station is 10 minutes walk. We ended up driving our rental car everywhere- and driving in Marseille is not easy

Published on 02 Oct 2023

Jo

young couple

9.0

Superb

Lovely Stay for the Middle of Marseille

Very friendly staff at reception. Great bar/restaurant onsite. Good location to walk around Marseille. Stylistic. Lovely colourful building. Comfortable and clean room. Safe parking onsite is definitely an added bonus.

Bit expensive for what you get, but understandable with the RWC on.

Published on 01 Oct 2023

Arnaud

young couple

5.0

Passable

The room and the cleaniness of the facilities.

The price - it is so expensive for what it is. The parking is 20 eur a night, even for guests. The staff barely speaks English sometimes and is not very helpful.

Published on 18 Sep 2023

Sarah

young couple

4.0

Disappointing

Disappointing experieence .... Usually we love Mama hotels and travel there whenever we can but this time it was so disappointing ... Toilets and shower were not clean, we had one small soap for 2 days ... not at the level we expected.

Published on 17 Sep 2023