Mercure Almaty City Center, Alatau

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Room Types Available

Superior Double Room

Max 2 Adults

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The spacious double room features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels.

Standard Double Room

Max 2 Adults

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The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe and a safe deposit box.

Superior King Suite with Sofa

Max 2 Adults

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Featuring free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views.

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About This Property

Mercure Almaty City Center features air-conditioned rooms in Almaty. The property is close to several well-known attractions, 1.2 km from Almaty Central Mosque, a 15-minute walk from Ascension Cathed (Read More)ral and 1.3 km from Gvardeytsev-Panfilovtsev Park. Free WiFi is available throughout the property. The rooms in the hotel feature unique design inspired by local culture and traditional art. All units are equipped with a flat-screen TV with cable channels. Each room is equipped with a private bathroom with a bidet, free toiletries and a hair dryer. The units will provide guests with a desk and a kettle. A continental breakfast is served each morning at the property. International and local cuisine are served in the à la carte restaurant and in the Buffet Room with high ceilings and panoramic windows. At the Lobby Bar guests can enjoy fresh coffee and cocktails. Guests can also benefit from 4 conference rooms. Free access to the rooftop spa and fitness area is provided. Speaking English and Russian, staff are always on hand to help at the 24-hour front desk. Medeo is 15 km from Mercure Almaty City Center. Almaty International Airport is in a 30-minute drive from the hotel, while Almaty Railway Station is only a 12-minute walk away.

Guest Ratings For This Property

9.1

Based on 433 Reviews

100% verified reviews

Comfort

9.27

Cleanliness

9.24

Value For Money

8.62

Facilities

9.06

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Top Facilities

parking

bar

food

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All Facilities for Mercure Almaty City Center

Category	Facilities
Activities	Bike tours, Cycling, Horse riding, Skiing, Hiking, Happy hour, Walking tours, Themed dinner nights, Golf course (within 3 km), Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Shared toilet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Carpeted, Safety deposit box, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Electric kettle, Restaurant, Packed lunches, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Cleaning services	Ironing service, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Lockers, Key access.
Media & Technology	Cable channels, TV, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
Pool and wellness	Hammam, Steam room, Massage, Spa/wellness packages, Back massage, Spa lounge/relaxation area, Fitness/spa locker rooms, Hot tub/Jacuzzi, Foot massage, Fitness centre, Neck massage, Fitness, Spa facilities, Head massage, Spa and wellness centre, Full body massage, Massage chair.
Transport	Car hire, Airport drop off, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
Outdoor & View	City view, Mountain view, Landmark view.
Shops	Minimarket on site.