Mercure Bogota BH Retiro, Bogota

This property has been featured in "50 Luxury Hotels In Bogota ".

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Top Facilities

bar

wifi

food

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Check Room Options And Availability

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Standard Queen Room

Max 2 Adults

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The double room features a minibar, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

Category	Facilities
Business facilities	Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Hand sanitiser, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, wifi, food.
Miscellaneous	Non-smoking rooms, Lift.
Safety features	Air purifiers, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Access to health care professionals, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Bathroom	Toilet paper, Shower, Private bathroom, Hairdryer.
Room Amenities	Hardwood or parquet floors, Clothes rack, Desk, Safety deposit box.
Food & Drink	Minibar, Tea/Coffee maker.
Cleaning services	Laundry.
Media & Technology	Flat-screen TV.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Tour desk, 24-hour front desk.
Physical distancing	Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
Transport	Airport shuttle (additional charge), Airport pick up, Airport shuttle, Airport drop off.
Outdoor & View	View.

Location & Nearby Places

Chicó (5.6 Km from city center)

Calle 80 Número 10-11

9 Nearby Attractions

Zona Rosa

0.7 km

Parque Simon Bolivar

4.6 km

Mount Monserrate

6.5 km

Gold Museum

7.2 km

Graffiti tour

7.6 km

La Candelaria

7.7 km

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About This Property

Chic décor, gym facilities and rooms with free Wi-Fi can be enjoyed in Bogota's T-zone, only 300 metres from Andino and Retiro shopping centres. Private parking is free and airport pick-ups can be arranged for an extra fee. Hotel bh El Retiro has tastefully decorated rooms with flat-screen cable TV, minibars and coffee makers. They are equipped with private bathrooms and free toiletries. A daily American breakfast with tropical fruits and Colombian coffee is served. The city’s famous Gold Museum is a 30-minute drive and El Dorado International Airport is 30 km from the hotel.

Guest Ratings For This Property

8.6

Based on 1190 Reviews

100% verified reviews

Comfort

8.9

Cleanliness

8.92

Value For Money

8.85

Facilities

8.53

Guest Reviews

Alejandro

family with young children

10.0

Exceptional

Todo esta muy bien y la ubicacin es lo mejor

Todo bien

Published on 27 Dec 2023

Evelyn

with friends

4.0

Disappointing

Location

The place looked run down. Theres a whole in the floor hallway.

Published on 23 Dec 2023

Arthur

young couple

9.0

Superb

O.K.

Published on 17 Dec 2023

Duncan

solo traveller

6.0

Pleasant

Localisation excellent

Toilet sit broken No hairdryer

Published on 12 Dec 2023

Jaime

solo traveller

9.0

Superb

Great place to stay in Bogota

Great location, great breakfast, nice lobby and staff.

Maybe the rooms were a little plain.

Published on 12 Dec 2023

Guillermo

review category business travellers

8.0

Very good

Good small hotel with a nice location.

I like the location and the staff was helpful and professional. It is on a residential area but very closed to many restaurants and shopping and entertaining areas.

A bit outdated. Breakfast could offer more fresh bakery options. There is a small light/fire alarm? in the ceiling above the bed that blinks every few seconds making you hard to sleep.

Published on 04 Dec 2023

Elena

review category business travellers

10.0

Exceptional

Perfect location, wonderfully helpful staff and loved the buffet breakfasts

Location, staff and breakfasts

Nothing

Published on 02 Dec 2023

Michael

solo traveller

8.0

Very good

Valueconvenience and comfort.

Location and value. The breakfast was top notch, especially since it was included.

The room had a splotchy paint job that I had to point out to the staff.

Published on 13 Nov 2023

Rusen

review category business travellers

1.0

Bad

Run away! Absolutely horrendous; dirty hotel and dishonest management.

Good location, near T-Zone.

Everything aside from location was terrible. 1) the room is dark, dirty, smelly - absolutely not even 1 star. You turn a faucet on in the bathroom and the entire space and your clothes will get wet. No A/C. Hard bed, thinnest towels possible, dust and grime everywhere. The room door did not properly lock; the safe didnt work (and safety concerns are very real in Bogota). 2) I checked out immediately, after one night, and on time, after letting the hotel know I was not satisfied. They insisted on charging me the fee for one more night, and promised to refund 3 more nights that I had paid for. 10 weeks and about 20 emails later, theres no refund. After requesting my routing/acct number, address, IBAN, copies of paper checks and all sorts of other private bank info, as opposed to just reversing the charge on my card, they went totally dark. So I paid $262 for a room I didnt even use, while I also paid for the next hotel I booked and stayed at.

(Read More)

Published on 31 Oct 2023

Luis

young couple

4.0

Disappointing

Meh

Location was perfect. Everything was walking distance.

The hotel was fine at first but then on the first night we realized that the rooms didn't have air conditioning and the walls were so thin that you could hear everything that happened in other rooms and in the corridors.

Published on 02 Oct 2023