Mercure Hotel München Neuperlach Süd

Business facilities

• Meeting/banquet facilities
• Fax/photocopying

Others

• Bar
• Food
• Parking
• Wifi

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Family rooms
• Non smoking rooms
• Lift
• Allergy free room
• Non smoking throughout

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Staff follow all safety protocols as directed by local authorities
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Upper floors accessible by elevator
• Accessible by lift

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Hairdryer
• Shampoo
• Bath
• Shower
• Body soap
• Toilet

Room Amenities

• Cots
• Sofa bed
• Desk
• Safety deposit box
• Trash cans
• Interconnected room(s) available
• Heating
• Extra long beds (> 2 metres)
• Socket near the bed

Food & Drink

• Wine/champagne
• Electric kettle
• Restaurant
• Minibar
• Packed lunches
• Fruits
• Special diet menus (on request)
• Kid meals
• Room service
• Tea/coffee maker

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• Fire extinguishers
• Cctv in common areas
• Smoke alarm

Cleaning services

• Dry cleaning
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Key card access
• Linen

Media & Technology

• Tv
• Mobile hotspot device
• Satellite channels
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• 24 hour front desk
• Invoice provided
• Luggage storage

Physical distancing

• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

General

• Pets allowed

Pool and wellness

• Fitness centre
• Fitness

Outdoor & View

• Terrace