Mercure Johannesburg Randburg

Business facilities

• Meeting/banquet facilities
• Fax/photocopying

Others

• Parking
• Bar
• Wifi
• Food

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Facilities for disabled guests
• Non smoking throughout

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Raised toilet
• Toilet with grab rails
• Roll in shower
• Shower chair
• Entire unit located on ground floor
• Upper floors accessible by elevator
• Accessible by lift
• Walk in shower

Bathroom

• Shower
• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Body soap
• Toilet
• Hairdryer
• Shampoo

Room Amenities

• Trash cans
• Cots
• Air conditioning
• Ironing facilities
• Heating
• Wardrobe or closet
• Adapter
• Desk
• Hypoallergenic pillow
• Socket near the bed
• Seating area
• Carpeted
• Safety deposit box

Food & Drink

• Refrigerator
• Electric kettle
• Restaurant
• Kid friendly buffet
• Outdoor furniture
• Tea/coffee maker

Safety & security

• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Smoke alarms
• Cctv outside property
• Fire extinguisher

Cleaning services

• Ironing service
• Laundry
• Dry cleaning

Services & Extras

• Wake up service
• Lockers
• Towels
• Key access
• Key card access
• Linen

Media & Technology

• Radio
• Laptop safe
• Tv
• Satellite channels
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Common areas

• Garden

Reception services

• Invoice provided
• Tour desk
• Luggage storage
• 24 hour front desk

Physical distancing

• Single room air conditioning for guest accommodation
• Cashless payment available
• Physical distancing rules followed

Transport

• Airport shuttle
• Airport shuttle (additional charge)
• Airport drop off
• Shuttle service (additional charge)
• Shuttle service
• Airport pick up

Outdoor & View

• Quiet street view
• Terrace
• Garden view
• River view
• View
• Inner courtyard view