Mercure Marseille Centre Vieux Port

1 Rue Neuve Saint Martin - Show on map

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This property has been featured in "50 Best Hotels In Marseille ".

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Room Types Available

Classic Double Room
  • Max 2 Adults
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    Free WiFi access, satellite TV and facilities for making hot drinks are provided in the rooms. The bathroom has a shower.A bottle of water is provided on arrival.

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    Classic  Twin Room
  • Max 2 Adults
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    Free WiFi access, satellite TV and facilities for making hot drinks are provided in the rooms. The bathroom has a bath.A bottle of water is provided on arrival.

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    Superior King Room
  • Max 2 Adults
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    Free WiFi access, satellite TV and facilities for making hot drinks are provided in this more spacious room. The bathroom has a shower.A bottle of water is provided on arrival.

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    Privilege Double Room
  • Max 2 Adults
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    Free WiFi access, a minibar and satellite TV are provided in the rooms. The bathroom has a shower and there is a separate toilet.Extras in this room include a minibar with free soft drinks, an espresso machine, bathrobes and slippers.

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    Superior King Room
  • Max 2 Adults
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    Free WiFi access, satellite TV and facilities for making hot drinks are provided in this more spacious room. The bathroom has a shower.A bottle of water is provided on arrival.

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    Two Double Rooms side by side
  • Max 4 Adults
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    The unit has 2 beds.

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    About This Property

    Mercure Marseille Centre Vieux Port is located next to the WTC convention centre and the Jardin des Vestiges, and is just a 5-minute walk from the Vieux-Port. It offers air-conditioned accommodation (Read More)with free WiFi access.Rooms at the Mercure Marseille Centre are equipped with satellite and cable TV and a radio. Each room has a private bathroom with a hairdryer.A full breakfast buffet is served every morning. Guests are invited to enjoy a drink and a light snack at the Marseille Centres bar, 1.13.The Marseille Centre Mercure Hotel is 10 minutes' walk from Saint Charles TGV Train Station. It is easily accessible by the A7 motorway and a 25-minute drive from Marseille Provence Airport. Private parking is available at an extra cost.

    Mercure Marseille Centre Vieux Port is featured in

    Guest Ratings For This Property

    8.0
    Based on 1344 Reviews
    100% verified reviews

    Comfort

    8.34

    Cleanliness

    8.34

    Value For Money

    7.47

    Facilities

    7.97

    Guest Reviews

    Egle
    review category business travellers
    8.0
    Very good
    Good hotel with great breakfast
    Very good breakfast, very nice hotel staff, close to the Old Town (Vieux Port)
    Lack of toiletries (no proper hair shampooing, no hair conditioner, no body lotion) Half-covered shower cabin not practical and chilly 12th floor room impossible to sleep due to noise from rooftop airconditioning machinery

    Published on 12 Dec 2023

    Adelinaaa
    review category business travellers
    8.0
    Very good
    Good stay
    The rooms are comfy, the breakfast is really good, fresh and French style. The wi-fi connection was good. The location is close to the main street, to the port and shopping mall, very convenient.
    I had a hard time obtaining an ironing machine. The staff told me just that they didn't have one and I had to insist and raise my voice until I managed to obtain at least the premises for obtaining one. I eventually got one, but too difficult for a business hotel where it was obvious people needed to iron their clothes.

    Published on 24 Nov 2023

    Anonymous
    young couple
    10.0
    Exceptional
    Exceptional
    Good location, very helpful staff, thank you for possibility to check in earlier.
    Nothing

    Published on 15 Nov 2023

    Socrates
    review category business travellers
    8.0
    Very good
    One great staff member is enough to make an ordinary experience memorable. Thank you.
    The location of the hotel was excellent. Overall, the facilities, the breakfast and the staff were of the highest order. However, the highlight of the stay was undoubtedly the exceptional service provided by one of the staff at the front desk, Ines. There was a strong sewerage odour emanating from the bathroom. Despite requests to have it attended to, it appears the only solution was for a staff member(s) to open the window during the day whilst I was away. Alas, the odour was there in the evenings when I returned. When I brought this issue up with Ines, she promptly came to the room to personally investigate further. Taken aback by the stench, she unreservedly offered another room and within minutes I was transferred. Her polite, friendly, and professional demeanour, quickly erased the negative experiences I had up till this time. She should be commended for her exemplary service.
    Realization that the stench in the bathroom needed a more serious and effective response earlier in my stay.

    Published on 09 Nov 2023

    Kevin
    group
    8.0
    Very good
    Quality chain hotel
    I chose the hotel because of the name. It's a well-known chain that offers constant quality. I wasn't disappointed. The room was compact but had everything I needed. It was very clean and quiet. A great night sleep.

    Published on 09 Oct 2023

    Tanase
    young couple
    6.0
    Pleasant
    Pleasant
    Room was ok, great view from 12 floor, king size bed confortable A good breakfast
    One of the receptionist was very rude, not sure if she just had had a bad day or what her problem was, but it didn't do any good, some people are not made to work in the front desk. Luckily, her colleagues were very nice. But such a behaviour can spoil the vacation, so no come back.

    Published on 08 Oct 2023

    Rod
    young couple
    5.0
    Passable
    Passable
    Location
    Rooms and corridors not vacuumed, thin plastic mattress protectors made sleeping very uncomfortable - hot and sheets slipped about.

    Published on 06 Oct 2023

    Valentina
    young couple
    9.0
    Superb
    Staff not aligned with the usual high Mercure standards
    Structure of the hotel, rooms, bar in the hotel
    The area just around the hotel, the staff was not excellent as expected (basic English speaker)

    Published on 28 Sep 2023

    Hector
    family with young children
    9.0
    Superb
    Wonderful stay and great value for money!
    Excellent breakfast. And central location.
    I cannot think of anything.

    Published on 14 Sep 2023

    Gabriela
    young couple
    7.0
    Good
    3 nights
    The location is great, we did everything by foot. The room size we stayed in was very spacious, we could spread our backpacks all over and there were 1 small sofa, one chair and one small bench, so plenty of space to seat, very nice. It was very silent at night overall (and I am a light sleeper! Maybe we were lucky and didn`t have any neighbours on the room next door, so who knows?). The breakfast was nice, plenty of options. The bar at the lounge looks interesting, but we didn`t have the time to go there.
    Well, it is a 4 star hotel and for that reason we expected a bit more. The room we stayed in was a bit out dated (although the bed was confortable). There are no toiletries at all, just a liquid soap/xampu attached to the wall. (maybe you have to ask for toiletries at the reception as some other Hotels do, but If that was the case here, we were not informed.) The towels are very thin probably because they are old and were washed too many times already and its size is also small.

    Published on 08 Sep 2023

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