Mercure Palermo Centro, Palermo

This property has been featured in "50 Best Hotels In Palermo ".

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parking

bar

food

wifi

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Check Room Options And Availability

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Standard Double Room

Max 2 Adults

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Air-conditioned room with satellite TV. Features soft carpeted floors and a modern d�cor. WiFi is free.

Standard Room with 1 Single Bed

Max 1 Adult

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Air-conditioned room with satellite TV. Features soft carpeted floors and a modern d�cor. The bed is large minimum 120 cm. WiFi is free.

Superior Room with 1 Double Bed and 1 Single Bed

Max 3 Adults

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Air-conditioned room with satellite TV. Features soft carpeted floors and a modern d�cor. Some have a living area with sofa. WiFi is free.

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All Facilities for Mercure Palermo Centro

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Live sport events (broadcast), Cooking class, Walking tours, Tour or class about local culture.
Cleanliness & disinfecting	Hand sanitiser, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, parking, wifi.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Pet basket, Pet bowls, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Bidet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Private entrance, Carpeted, Seating Area, Iron, Safety deposit box, Tile/marble floor, Ironing facilities, Heating, Socket near the bed.
Food & Drink	Wine/champagne, Electric kettle, Restaurant, Minibar, Coffee machine, Fruits, Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Wake-up service, Key access.
Media & Technology	Cable channels, TV, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Luggage storage, Currency exchange.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Strollers.
Transport	Car hire, Shuttle service (additional charge), Shuttle service.
Outdoor & View	City view, Terrace, View, Inner courtyard view, Balcony.

About This Property

The 4-star Mercure Palermo is located right in Palermo’s centre, 15 minutes’ walk from Palermo Cathedral. It offers free WiFi and modern rooms with design furniture. Teatro Politeama theatre is 350 metres away. Rooms have a refined atmosphere and mostly come with white, beige and black colour combinations. Each one has air conditioning, satellite TV channels and an elegant bathroom. A sweet and savoury continental-style breakfast buffet is available daily, including homemade cakes. Mercure Palermo Centro is a 10-minute walk from Palermo Harbour. Palermo Train Station can be reached on foot in around 20 minutes. Private garage parking is available at the property.

Guest Ratings For This Property

8.2

Based on 3817 Reviews

100% verified reviews

Comfort

8.55

Cleanliness

8.6

Value For Money

8.36

Facilities

8.31

Guest Reviews

Naci

young couple

8.0

Very good

Location is very convenientTry 108 bus line from airport instead of train option

Published on 01 Jan 2024

Francesco

young couple

10.0

Exceptional

Ready to enjoy Palermo

Location to visit Palermo TOP

Published on 31 Dec 2023

Bartosz

family with young children

8.0

Very good

Good localization, good price for a short stay. The room was cosy and confortable. Good breakfasts.

It was very hot in the rooms. However, the air condition coundn't be put on because it was winter, as they told me at the reception... seems strange to me. We asked for an iron, but nobody ever brought it to the room.

Published on 31 Dec 2023

Dwi

solo traveller

8.0

Very good

Good location, good prijs, big room

The air conditioning didnt work

Published on 15 Dec 2023

Doug

family with young children

10.0

Exceptional

Fantastic room and comfortable bed. Great balcony large and view of the Mediterranean

One of the desk clerks could use some customer service training

Published on 13 Dec 2023

Alen

family with young children

10.0

Exceptional

Everything was just perfect starting from new, separated building, over balcony view and tidiness. Location was great. Will be back again.

Everything was great

Published on 12 Dec 2023

Maria

with friends

8.0

Very good

The staff were very friendly and helpful. Breakfast was varied and fresh. The rooms are large and comfortable. Overall, a newly updated, modern and conveniently located property in the center of Palermo.

The smell of sewage running from the ground floor, around the elevator, was disgusting. The smell extended to my room on the second floor and my room stunk. I had to open the windows all day and freeze or put up with the smell. I complained several times and an employee checked the toilet but couldn't do much. The smell was not originating in my toilet, it had to be associated with a bigger issue and should be resolved as otherwise a beautiful property, such as Mercure, will end up losing customers. The breakfast area has a step down that can be tricky and should perhaps be redesigned as a ramp, just for safety as otherwise, every time you go to the breakfast table you run the risk of falling despite the signs around it. Also, the cappuccino they serve is too weak. They should offer a stronger coffee bean as it tasted like milk with coffee and not like cappuccino -- Lavazza coffee is certainly one of the best coffees but not used at this property. I'll check this property again soon and hope that issues are resolved so I can rate it five stars.

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Published on 11 Dec 2023