New Hotel Piscine Wellness & Spa, Casablanca

This property has been featured in "24 Luxury Hotels In Casablanca ".

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Room Types Available

Superior Single Room

Max 1 Adult

9 Photos available

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This single room features a private bathroom and air conditioning. The unit offers 1 bed.

Superior Double Room

Max 2 Adults

9 Photos available

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This double room features a private bathroom and air conditioning. This double room provides a flat-screen TV. The unit offers 1 bed.

Superior Twin Room

Max 2 Adults

6 Photos available

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This twin room features a private bathroom, and air conditioning. This twin room offers a flat-screen TV. The unit has 2 beds.

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About This Property

Situated in Casablanca, 5.3 km from Hassan II Mosq, New Hotel Piscine Wellness & Spa features accommodation with a fitness centre, free private parking, a terrace and a restaurant. Featuring a bar, t (Read More)he 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel offers an indoor pool and room service. The rooms have a flat-screen TV, and some units at the hotel have a balcony. A buffet, continental or vegetarian breakfast is available each morning at the property. Speaking Arabic, English, Spanish and French at the reception, staff are always at hand to help. Anfa Place Living Resort is 5.3 km from New Hotel Piscine Wellness & Spa, while Morocco Mall is 10 km from the property. The nearest airport is Mohammed V International, 27 km from the accommodation, and the property offers a paid airport shuttle service.

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Guest Ratings For This Property

8.0

Based on 407 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.57

Value For Money

7.95

Facilities

8.12

Guest Reviews

Fredrikjoh

solo traveller

8.0

Very good

Kind and helpful staff. Nice but expensive buffet breakfast. Very good airport shuttle service . Good location

Not worth the cost.

Published on 09 Dec 2023

Halina

family with young children

5.0

Passable

Just OK

The rooms are great, very big, comfortable beds, fridge, clean. The luggage porters and the parking man are wonderful, very kind and friendly. Hasna on reception was also helpful.

The breakfast is awful. Really bad. You are charged 124MAD which is 10 and it is not worth it. The food is below par, and it is extremely expensive. If you can, go out of the hotel. Two of the restaurant managers (males) were not friendly at all and very dismissive, we were also not told we could order things if we needed them, really bad communication. We are very friendly tourists and we also have Moroccan family but we were shocked by some of the treatment. Most of the reception staff aside from Hasna are not friendly. There was one woman who dealt with us the night we arrived and she was bordering on aggressive, it was very unsettling. We will have absolutely no idea why she was so confrontational given we were just trying to sort out keys to our room. One of the strangest things was that we were booked in for 2 nights and on the 2nd night we went all the way up to our room and the keys were not working so went back down to reception and we were told the keys only work for 24 hours and have to be activated again - WOW. This is really bad communication, especially for residents who might have mobility issues. The hotel is really not worth the money unfortunately. A lot of work to be done.

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Published on 16 Oct 2023

The

review category business travellers

9.0

Superb

The best hotel experience in Casablanca.

It is an amazing experience I had with the hotel. I dealt with Hasnaa at the reception, she was very welcoming and friendly. The room is quite spacious for one individual. It's also very clean.

I couldn't think of one!

Published on 11 Oct 2023

David

review category business travellers

9.0

Superb

Thanks all the staff, very gently

The SPA and the service

not pay with credit card

Published on 28 Sep 2023

Fae

young couple

9.0

Superb

Lovely hotel with plenty of access to restaurants and tram line.

Very comfortable bed. Fresh clean hotel with lovely pool and spa facilities. Right on the tram line, so easy to get around the city. Lovely bathroom. Used the car service to get to the airport and it was a spacious and clean vehicle.

The hotel didn't have their electronic payments system working, so needed to go to ATM and get cash. When I booked I chose a room that looked like it had big window with a city view, but our room had a small window no view. I should have asked for a different room-but was very tired and just wanted to rest. Not sure if they would have changed it for us.

Published on 27 Sep 2023