Ngorongoro Serena Safari Lodge

Ngorongoro Crater - Show on map
8.6
79 reviews

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This property has been featured in "33 Safari Lodges in Tanzania ".

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Room Types Available

Standard Double or Twin Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    A seating area, a desk, a balcony and a private bathroom are featured in this spacious twin/double room.

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    Standard Triple Room
  • Max 3 Adults
    •
  • 4 Photos available
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    Offering uninterrupted views of the Crater from a furnished rock-enclosed balcony, this room features a private bathroom and a seating area. Featuring a tea-and-coffee making facility, it is decorated with Maasai cravings and prehistoric paintings. The bed is draped in a mosquito net

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    About This Property

    Located 20 km from Ngorongoro Crater, Ngorongoro Serena Safari Lodge provides accommodation with a restaurant, a bar and room service for your convenience. The lodge features both WiFi and private pa (Read More)rking free of charge.There is a private bathroom with shower and free toiletries in each unit, along with a hairdryer.The daily breakfast offers buffet, continental or Full English/Irish options.Lake Magadi is 21 km from Ngorongoro Serena Safari Lodge, while Olduvai Gorge Museum is 37 km away. Lake Manyara Airport is 59 km from the property.

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    Guest Ratings For This Property

    8.6
    Based on 79 Reviews
    100% verified reviews

    Comfort

    8.99

    Cleanliness

    9.01

    Value For Money

    7.59

    Facilities

    8.64

    Guest Reviews

    Olena
    family with young children
    10.0
    Exceptional
    Unique experience, we will be back
    Perfect location, absolutely stunning to see the magnificent Ngorongoro crater from the comfort of the lodge. Especially sunrise is breathtaking. The stay itself is a unique experience. Staff are very well trained and very attentive to guests, they all have shown us true East African natural hospitality.
    Can get a bit crowded at reception and in the restaurant during the dinner time. This is a big lodge that also hosts big groups.

    Published on 26 Dec 2023

    Nuru
    family with young children
    1.0
    Bad
    Bad
    Hidden fees
    Hidden fees

    Published on 26 Dec 2023

    Felipe
    young couple
    10.0
    Exceptional
    Exceptional
    The attention of the staff is really great. We were so happy.

    Published on 19 Dec 2023

    Nick
    young couple
    8.0
    Very good
    If views of the Ngorongoro Crater are most important this is a hotel for you.
    Stunning views over the Ngorongoro Crater from every room. It is this that is the principal reason to choose this Hotel. Everything else was OK but not spectacular. In our case we were particularly disorganised about all our park permits as we self organised the trip, not using a safari company, and a flight delay took our park entry past 6 PM. It was all sorted with help from the hotel but then we were fortunate to have got the mobile phone number of a particularly helpful manager; this turned a potentially disasterous trip into a great one!
    As far as facilities, food and other offerings everything was adequate but not special. At least the cost was not as high as many of the other hotels in the area!

    Published on 18 Dec 2023

    Anderson
    family with young children
    10.0
    Exceptional
    Exceptional
    The location and view are amazing, the staff is very friendly, the structure and food were great too.
    Nothing.

    Published on 15 Dec 2023

    Harry
    young couple
    9.0
    Superb
    Superb
    The rooms have fantastic views over the crater and are very comfortable. The heating system works well and is needed at nights. The bar and restaurant have similarly great views and is lovely to chill out and relax. The Wi-Fi works well and reasonably fast. The lodge is close to the descending and ascending roads to the crater- both of which are paved and dont present too much of a driving challenge The staff are all very helpful. If self driving, it is useful to know the lodge does have repair work shop where basic repairs can be done.

    Published on 17 Oct 2023

    Kevin
    solo traveller
    8.0
    Very good
    Amazing amenities at a mindblowing location
    Amazing amenities at a mindblowing location. Also the included food options were superb.
    Had a miscommunication about the price of extra services which were taken care of but left me with a bitter aftertaste to this otherwise fantastic stay. Furthermore, some of the included services, even though they show their excellent service, felt unnecessary and a bit awkward even - for example the room making service in the evening.

    Published on 02 Oct 2023

    Fran
    young couple
    9.0
    Superb
    we thought the lodge was wonderful. the staff were terrific. enjoyed the entertainment.
    breakfast was excellent.
    did not care for the buffet sunday night dinner. would have preferred the menu.

    Published on 23 Jul 2023

    Pritha
    group
    10.0
    Exceptional
    Incredible lodge with exceptional customer service - with views and sunrise to match
    From the moment we arrived, the customer service provided at the reception, in our room and dining area was exceptional. View from our room was absolutely stunning and I will never forget the incredible sunrise we were lucky to see during both mornings of our stay. As our party included two senior citizens with mobility issues, check-in staff gave us a room that was as close to the main entrance/dining area as possible. Since the restaurant is located on an upper level and requires climbing up a spiral staircase, Ngorongoro Serena's manager Erick made arrangements for us to sit on a table on the ground-floor level bar. This meant the two senior citizens were spared the challenge of climbing up the stairs. We really appreciate how Erick, Sheila at reception and all the other staff went out of their way to make our stay so enjoyable and made a number of adjustments within the lodge to ensure my mum and aunt were comfortable. We also enjoyed the all-singing, all-dancing Serena birthday surprise I was given during dinner, which made it a very unique experience - even if it was two days before my actual birthday!! Thank you to everyone at Serena Ngorongoro for the personal touch we were given and for making it such a memorable stay.
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    Due to the spread of the rooms, Wifi in room was not great. But this is to be expected in remote areas and it's a small price to pay for what was otherwise an incredible stay.

    Published on 21 Jul 2023

    Alex
    family with young children
    1.0
    Bad
    Bad
    Thanks to its location and the nice view this hotels sales, otherwise I would call the offer and resercation staff a rip off.
    This is a mass tourist place and, we as family of 4 sleept in two rooms with 5 beds, more likely a 2 Star Dormitry than a 3* Hotel. There was no Spa e to move in the room except aroind the beds. In the reservation process they assure best treatment and room, as we wanted to book the suite for all 4 of us. Different story at reception and the upgrade we got you can refer to above.

    Published on 14 May 2023

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    Top Facilities

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    ₹493 Onwards