NH Collection Marseille, Marseille

This property has been featured in "50 Best Hotels In Marseille ".

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Room Types Available

Superior Double Room

Max 2 Adults

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Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a coffee machine, a safe deposit box as well as city views.

Premium Double Room

Max 2 Adults

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This more spacious double room features air conditioning.

Suite

Max 2 Adults

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The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a flat-screen TV with satellite channels, a minibar, a coffee machine, a seating area as well as city views. The unit has 1 bed.

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About This Property

Featuring a cocktail bar, garden and a fitness centre on the 6th floor, NH Collection Marseille is located in the new business and leisure district of Marseille, La Joliette. Located between the port (Read More) and the city centre, the building was inaugurated by Napoleon III in 1864 and preserves its original style.Rooms at NH Collection Marseille feature elegant dcor and offer an electric kettle, coffee machine and private bathroom.Guests can enjoy the on-site restaurant, which serves local and international dishes with a variety of local cheeses and wines.Guests can also find a cocktail bar located close to the hotel reception, as well as a garden in the centre of the hotel.There is a 24-hour front desk at the property as well as 4 meeting rooms.Museum of European and Mediterranean Civilisations is 900 metres from NH Collection Marseille, while Palais du Pharo is 1.4 km away. The nearest airport is Marseille Provence Airport, 19 km from NH Collection Marseille.

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Guest Ratings For This Property

8.6

Based on 3626 Reviews

100% verified reviews

Comfort

9.09

Cleanliness

9.09

Value For Money

8.25

Facilities

8.76

Guest Reviews

Mariam

family with young children

1.0

Bad

Worst experience ever

One of the worst experiences I have ever had on booking.com and in hotels in general.

Upon arrival, the arrogant, unaccommodating receptionist asked us for 150 euros security deposit. I have actually never ever been asked to pay a security deposit in a hotel. When we refused and insisted on talking to the manager, typically the receptionist said he wasnt there, she gave a card with the hotel number, where obviously after waiting for 10 minutes on the line, no manager was reached. Furthermore, we booked a superior double room, but were given a twin room, when we asked the receptionist, she suggested a triple room where we obviously have to pay more, and after leaving us waiting, she said Ill do you a favor and give you a double room dont see how this is a favor since its exactly what we paid for. Such a sketchy neighborhood, someone broke into our car. So watch out, dont park your car anywhere around the hotel. Booking failed to do anything for us, after 20 minutes on the phone with the customer service; they didnt manage to change our room or have the security deposit unblocked.

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Published on 04 Jan 2024

Marko

group

7.0

Good

No parking, not even for a check in. You gave to walk to public garage 5 minutes from the hotel.

Published on 04 Jan 2024

Krystle

family with young children

7.0

Good

Fine for a night in Marseille

Location was good. Rooms comfortable. Clean.

Customer service felt a bit forced. We had 2 rooms booked and they put them at opposite ends of a floor - moved us to next door when asked but we just felt that should have been common sense. Way too hot in the rooms and unable to change the temp.

Published on 28 Dec 2023