Novotel Hamburg City Alster

Lübecker Str. 3

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This property has been featured in "50 Luxury Hotels In Hamburg ".

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Room Types Available

Standard Double Room
  • Max 2 Adults
  • 1 Photo available
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    Bright room offers a satellite TV, hot drinks facilities and a private bathroom with complimentary toiletries.

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    Standard Twin Room
  • Max 2 Adults
  • 1 Photo available
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    Bright room offers a satellite TV, hot drinks facilities and a private bathroom with complimentary toiletries.

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    Superior Double Room with Sofa
  • Max 3 Adults
  • 3 Photos available
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    Bright room offers a satellite TV, hot drinks facilities and a private bathroom with complimentary toiletries and bathrobes.Includes free minibar, free room service, EUR 5 internet voucher and a spa package.

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    Standard Double Room with Sofa Bed
  • Max 3 Adults
  • 3 Photos available
  • Read More

    Bright room offers a satellite TV, hot drinks facilities and a private bathroom with complimentary toiletries.

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    About This Property

    This 4-star hotel in central Hamburg offers rooms with free WiFi. The Novotel Alster lies in the Hohenfelde district, 50 metres from Lübecker Straße Underground Station. Rooms at the Novotel Hamburg (Read More) Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. The private bathroom is fitted with a rain shower and hairdryer. Up to 2 children under the age of 15 can sleep free of charge in the parents' room. Guests enjoy free use of the Novotel's spa area, featuring a sauna, steam bath and a modern fitness room. There is a children's play corner and Xbox at the lobby. The Novo2 bar, lounge and eatery serves regional Northern German specialities as well as Mediterranean cuisine. Snacks and drinks are served in the Alster Lounge, where sports events are also shown on the large TV screen. The Novotel offers on-site parking and is just a 10-minute walk from Hamburg's Alster Lake. Guests can walk to Hamburg Main Station in 15 minutes.

    Novotel Hamburg City Alster is featured in

    Guest Ratings For This Property

    8.1
    Based on 4859 Reviews
    100% verified reviews

    Comfort

    8.44

    Cleanliness

    8.6

    Value For Money

    7.78

    Facilities

    8.28

    Guest Reviews

    Laura
    family with young children
    8.0
    Very good
    Very good
    Great breakfast
    Beds & pillows could have been more comfy considering the price of the hotel

    Published on 31 Dec 2023

    Dhanesh
    family with young children
    5.0
    Passable
    This Novotel branch is not Novotel standard
    Its in prime location
    Staff did not understand English properly and they dont have how to speak English. Hotel is not for tourists.

    Published on 28 Dec 2023

    Shahrad
    review category business travellers
    6.0
    Pleasant
    6/10.
    Good located. Room was delivered clean I must admit 9/10.
    Elevator was old fashioned. Rooms very white and empty with no minibar. No nespresso coffee machine, only water bioler with some cheap coffee powder. THE PARKING ENTRY IS TERRIBLE! Its very narrow. I had problems driving my new bmw 5 in the parking equipped even with all the sensors. Entering the parking is almost guarantee for dammage. Breakfast can be more extensive. Someone making fresh fried egg for instance. There was no label at the meets during breakfast. I almost mistakenly ate pork, assuming it was chicken. This is a failed item. Every product needs, especially meet, should be visible and equipped with names so that you know what you are taking. The availble items seemed fresh and tasted good, its all about the details. Breakfast 8/10.

    Published on 15 Dec 2023

    Thomson
    review category business travellers
    10.0
    Exceptional
    Had a good time with family.
    Location was perfect

    Published on 05 Dec 2023

    Simone
    family with young children
    9.0
    Superb
    I would stay there again for the spa facilities
    The bed was very comfortable and the sauna and steam rooms were fabulous!
    Couldnt get a proper coffee at breakfast, just a push button machine.

    Published on 02 Dec 2023

    Shiva
    young couple
    7.0
    Good
    Good
    The breakfast was not as good as I expected.

    Published on 16 Nov 2023

    Julia
    group
    10.0
    Exceptional
    Great
    Perfect for a weekend trip! My small dog was welcomed there as well, good connection to the public transportation.

    Published on 06 Nov 2023

    Alessio
    family with young children
    8.0
    Very good
    Very good
    The rooms are basic but comfortable and with everything that you need. The bathroom is small but really nice with a big modern shower. In less than 10 minutes you can reach the Rathaus U-Bahn stop, so definitely a strategic position.
    The personnel at the reception (at least the three people that we dealt with) is not very nice or welcoming, it's almost like they're doing you a favour at checking you in and out or answering a simple question. The price is fair given that's Hamburg, but don't expect a real 4 stars experience for the price.

    Published on 05 Nov 2023

    Juan
    group
    8.0
    Very good
    Convenient hotel for short stay
    Overall good hotel, room was of good size, bathroom with good shower.
    Elevators were small and insufficient for the size of the property. Had to use the stairs instead most of the times.

    Published on 01 Nov 2023

    Amanule
    family with young children
    10.0
    Exceptional
    Exceptional
    Bra bra
    bra

    Published on 24 Oct 2023

    Location & Nearby Places

    Old Town (2.2 Km from city center)

    Lübecker Str. 3

    15 Nearby Attractions

    Alster Lakes

    1.6 km

    Kunsthalle Hamburg

    1.7 km

    Deichtorhallen Hamburg

    1.9 km

    Chilehaus

    2.0 km

    Dialogue in the Dark Hamburg

    2.2 km

    Jungfernstieg

    2.4 km

    Hamburg Rathaus

    2.5 km

    Maritime Museum Hamburg

    2.5 km

    Kampnagel

    2.7 km

    Planten un Blomen Hamburg

    2.8 km

    Miniatur Wunderland Hamburg

    3.0 km

    Speicherstadt

    3.1 km

    St Michael's Church Hamburg

    3.3 km

    Elbe Philharmonic Hall

    3.4 km

    Flohschanze

    3.8 km

    Elbe Tunnel

    4.2 km

    See All Attractions

    Top Facilities

    parking

    bar

    food

    wifi

    See All Facilities

    All Facilities for Novotel Hamburg City Alster

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others bar, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Hypoallergenic, Soundproofing, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Safety deposit box, Heating, Extra long beds (> 2 metres), Socket near the bed.
    Food & Drink Refrigerator, Electric kettle, Restaurant, Minibar, Room service, Tea/Coffee maker.
    Safety & security Smoke alarms, Security alarm, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Linen, Wake-up service.
    Media & Technology Cable channels, TV, Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services 24-hour front desk, Tour desk, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    General Pets allowed.
    Entertainment and family services Indoor play area.
    Pool and wellness Hammam, Fitness centre, Fitness.
    Outdoor & View City view.
    ₹139 Onwards