Novotel Jeddah Tahlia, Jeddah

This property has been featured in "50 Best Hotels In Jeddah ".

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Room Types Available

Deluxe Room With 2 Single Beds And 1 Sofa´

Max 2 Adults

1 Photo available

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A modern spacious room with 2 single beds, bathroom with rain shower, sofa bed, work area, 40 TV with media hub and free WIFI, hair dryer, safe box, mini bar and coffee/tea making facilities, coffee machine, bathrobe and slippers.

Superior Double Room with Sofa Bed

Max 2 Adults

3 Photos available

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A modern spacious room with king-sized bed, bathroom with rain shower, sofa bed, work area, 40 TV with media hub and free WIFI, hair dryer, safe box, mini bar and coffee/tea making facilities.

Deluxe Room with 1 double bed and sofa

Max 2 Adults

1 Photo available

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A modern spacious room with 2 single beds, bathroom with rain shower, sofa bed, work area, 40 TV with media hub and free WIFI, hair dryer, safe box, and coffee/tea making facilities.

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About This Property

Novotel Jeddah Tahlia is situated in the convenient access to Jeddah's major business hubs, leisure attractions and luxury shopping areas. Guests can enjoy complimentary access to spa facilities incl (Read More)uding a fitness center, steam room, sauna and the rooftop swimming pool.The modern accommodation at this hotel is air conditioned and features a flat-screen TV with satellite channels. All rooms come with a private bathroom equipped with a luxury glass rain shower, minibar, free WiFi internet, coffee/tea making facilities, safe box. For your comfort, you will find free toiletries and a hairdryer.The Palm restaurant offers wide variety of international delicious meals breakfast, lunch and dinner buffet and a la carte menu available in a modern and comfortable atmosphere with glass windows all around, view onto famous Tahlia Street. Guests can also enjoy beverages and light meals at Novotel lounge located in the lobby.There is a 24-hour front desk at the property.The hotel is 2.6 km from Jeddah Mall and 5 km from Stars Avenue Mall. King Fahad Fountain is 5.3 km from Novotel Jeddah Tahlia, and Al Shallal Theme Park is 6.6 km away. The nearest airport is King Abdulaziz Airport, 12.9 km from Novotel Jeddah Tahlia.

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Guest Ratings For This Property

7.5

Based on 2862 Reviews

100% verified reviews

Comfort

7.98

Cleanliness

7.92

Value For Money

7.22

Facilities

7.69

Guest Reviews

Garwan

family with young children

10.0

Exceptional

The hotel is very good

But staff were not good

Published on 04 Jan 2024

Aysha

family with young children

6.0

Pleasant

I wouldnt stay again

The location is good has a lot of shops

The bed was really uncomfortable and the sofa bed we supposed to have was not done. I have to request them to do it and they didnt give us blanket. They give us some old blanket which we havent used. When you try to ring them they dont pick up the phone, that is the blanket they gave us. I have sent a picture and you cant see the sofa bed has been broken.

Published on 04 Jan 2024

Rana

review category business travellers

6.0

Pleasant

The hotel is cute and nicely furnished as all the Novotels in the world.

The rooms were spacious and clean. The breakfast was nice and variety of food was great.

I stepped into the shower and realized that there were not enough towels. Also, the lighting in the bathroom was not strong enough. Very dim. The location of the hotel was not so interesting as I did not feel there was anything for me to do there.

Published on 02 Jan 2024

Nicola

family with young children

10.0

Exceptional

Staff were excellent especially the waiters in the restaurant and the reception staff. Couldn't have been friendlier or more helpful

Nothing

Published on 30 Dec 2023

Saira

family with young children

4.0

Disappointing

Desperately need to improve customer service!

I recently stayed at the Novotel Hotel with my family on 26th December and unfortunately, I have to say it was a disappointing experience. From the moment I arrived, there were several issues that made my stay less than enjoyable. Firstly, the check-in process was chaotic and disorganized. Eventhough there were no long lines at the front desk, it seemed like the staff were overwhelmed. It took far too long to get checked in, and when I finally did, the front desk staff seemed indifferent and uninterested in providing a warm welcome. Our rooms were not ready at check in and we had to wait a further hour before our rooms were prepared. After several phone calls and having to make my way down to reception from the 7th Floor I was able to get the situation resolved. To compensate the hotel offered each guest a complimentary drink. However, we ordered watermelon juice and this came with the added bonus of partially crushed seeds which we promptly returned. Unfortunately two of the guests could not take advantage of the drinks as the hotel had already delayed us at check in. They were not compensated at all. The overall customer service at the Novotel Hotel was also lacking. The staff seemed disinterested and inattentive, and it was difficult to get anyone to address my concerns or provide any meaningful assistance. It was clear that there was a lack of training and supervision, which resulted in a subpar guest experience. The lady with the short hair at the front desk was far too busy on her phone than to take our concerns seriously. Surely this cannot be acceptable in any way shape or form! In addition to this, the staff were unable to pass on messages or deal with queries effectively despite the Hotel being partially empty. But they were very quick to request our check-out where we had multiple phone calls and a bonus visit.

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Published on 30 Dec 2023