Novotel K�ln City, Cologne

This property has been featured in "50 Best Hotels In Cologne ".

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parking

bar

food

wifi

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Superior Queen Room

Max 3 Adults

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Bright room with a flat-screen TV and private bathroom with complimentary toiletries.Also offers extra space, a free minibar, tea/coffee facilities, internet discount, bathrobe/slippers, and free room service.

Family Room

Max 3 Adults

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Bright room with a flat-screen TV, minibar and private bathroom with complimentary toiletries.

Executive Room with a Queen Bed and a Sofa

Max 3 Adults

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Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 2 beds.

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All Facilities for Novotel Köln City

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Cycling.
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Soundproof rooms, Allergy-free room, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Bathroom	Sauna, Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet, Hairdryer, Bathrobe.
Room Amenities	Soundproofing, Air conditioning, Heating, Desk, Carpeted, Safety deposit box.
Food & Drink	Coffee machine, Fruits, Wine/champagne, Special diet menus (on request), Electric kettle, Kid meals, BBQ facilities, Vending machine (drinks), Restaurant, Minibar, Kid-friendly buffet, Vending machine (snacks), Outdoor furniture, Packed lunches, Tea/Coffee maker.
Safety & security	Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Cleaning services	Daily housekeeping, Laundry, Dry cleaning.
Media & Technology	Pay-per-view channels, Radio, Laptop safe, TV, Satellite channels, Flat-screen TV, Telephone.
Services & Extras	Key access, Key card access.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Games room, Garden.
Reception services	Express check-in/check-out, Concierge service, Tour desk, Luggage storage, 24-hour front desk, Currency exchange.
General	Pets allowed.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Pool and wellness	Fitness centre, Fitness classes, Fitness, Fitness/spa locker rooms.
Outdoor & View	Terrace.

About This Property

This Novotel on the Rhine River Promenade in Cologne offers soundproofed rooms, a modern restaurant and a sauna. The Chocolate Museum and the Ubierring or Severinstrasse Underground Stations are 700 metres away. The air-conditioned rooms at the Novotel Köln City include a flat-screen TV with digital channels, tea/coffee facilities and a modern bathroom. The Le Jardin Restaurant features a terrace, and serves Mediterranean cuisine. Fine wines and small snacks are available in the air-conditioned Rive Gauche Bar. Guests are welcome to use the Novotel’s sauna and a fitness centre. Further facilities include a children’s play corner and a free internet terminal in the lobby.

Guest Ratings For This Property

8.2

Based on 5573 Reviews

100% verified reviews

Comfort

8.49

Cleanliness

8.55

Value For Money

7.93

Facilities

8.34

Guest Reviews

Meaghan

family with young children

9.0

Superb

Overpriced for a typical nothing special room. Not as Hospital as we would have liked especially for what we paid.

The kids area was the very best.

There was one staff member that was particularly rude and I had requested a crib in advanced and when we checked in he said there wasnt any available. Blatantly not trying to even look. We asked another staff member later and they got us the crib. Not sure what was wrong with him but we didnt let that ruin our stay.

Published on 04 Jan 2024

Mahvendra

family with young children

8.0

Very good

Great location, close to Choc museum/market and short walk to the town

-Location -Cleanliness -Kids play corner

-Room got quite warm at times, especially in the morning. Aircon didnt blow cold. Being Winter, it wasnt a problem but can imagine being so on warmer days. -Pillows are small and uncomfortable

Published on 04 Jan 2024

Sanket

family with young children

7.0

Good

I will not book again at this hotel

Location was good

No still water provided. Also they do not put any water in Minibar. If we ask the housekeeping lady supervisor she was making faces to give us water. Shameless staff

Published on 03 Jan 2024

Hany

family with young children

9.0

Superb

for family its cool and very close to chocolate museum

Location and a kids area although its small but my kids had a fun and was happy for it

Nothing

Published on 02 Jan 2024

Ratri

family with young children

7.0

Good

Bed and pillow are a bit stiff. Should provide a better softer pillow

the pillows

Published on 01 Jan 2024

Rosemarie

family with young children

8.0

Very good

Would like to stay in the hotel again

Spacious, clean room. The breakfast was very good .

The location. Basically nothing in terms of restaurants or convenience stores in the area. But it is easy to get an Uber to get to the city center .

Published on 01 Jan 2024

Eskandar

family with young children

10.0

Exceptional

The underground parking. The location of the hotel.

Published on 01 Jan 2024

Kadir

family with young children

5.0

Passable

Nice staff but unmet expectations

Dinner and breakfast

1. Uncomfortable beds. 2. Parking is not included and extra and overpriced (19.90 per day) 3. Requested extra bed for second kid but it is apparently not possible

Published on 31 Dec 2023

Marcelo

family with young children

9.0

Superb

Big room, breakfast more then expected.

We had dinner there. Very good food, but not so many people to attend. So we waited a long time to be served. If would be good if instead a sofa-bed, to have another bed in the room.

Published on 30 Dec 2023