Novotel Marseille Est Porte d'Aubagne

184 Avenue de Saint Menet
6.5
549 reviews

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This property has been featured in "37 Luxury Hotels In Marseille ".

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Room Types Available

Standard Triple Room
  • Max 3 Adults
    •

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    This room has a minibar and satellite and cable TV. The private bathroom has a bath or shower and there is a separate toilet.

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    Classic Double Room with Sofa
  • Max 2 Adults
    •
  • 1 Photo available
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    This room has a minibar and satellite and cable TV. The private bathroom has a bath or shower and there is a separate toilet.

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    Superior Triple Room
  • Max 3 Adults
    •
  • 1 Photo available
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    Featuring a Nespresso coffee machine, this room has air conditioning and minibar.

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    About This Property

    Novotel Marseille Est Porte d'Aubagne is located 11 km east of central Marseille, within easy access of the A50 motorway. It offers free WiFi and has an outdoor swimming pool. The soundproofed guest (Read More) rooms include air conditioning, a TV with satellite and cable channels and a minibar. The private bathroom has a bath or shower and there is a separate toilet. Novotel Marseille Est Porte d'Aubagne serves a daily buffet breakfast, which can be served in the guest room upon request. A "City Breakfast" can also be served at the bar until 12:00. Guests can enjoy a meal or snack in the restaurant, the bar or on the terrace. In addition to the outdoor pool (unheated), there is also an outdoor tennis court, boules area and children’s play area. Novotel Marseille Est Porte d'Aubagne is a 10-minute drive from Marseille’s Old Port and 10 km from the Parc Chanot Exhibition Centre. Free on-site parking is available for guests exploring the Provence region by car.

    Novotel Marseille Est Porte d'Aubagne is featured in

    Guest Ratings For This Property

    6.5
    Based on 549 Reviews
    100% verified reviews

    Comfort

    6.75

    Cleanliness

    6.67

    Value For Money

    6.29

    Facilities

    6.36

    Guest Reviews

    Oliver
    family with young children
    1.0
    Bad
    Hotel from Hell
    Swimming pool.location
    The manager had the gall to charge me 1300 euros to replace broken items or soliled clothing and sheets in the room. This is INHUMAN !!!! I was very ill at that hotel and he even called paramedics in three times who then took.me to hospital. I explsined to him that the messin my room was an accident he was also.pestering my brother a lot in England demanding mo ey. That is disgusting !!!!!

    Published on 16 Nov 2023

    Maurice
    family with young children
    10.0
    Exceptional
    Pleasant
    Breakfast was great
    Limited variety of meals available in the evening, only pizza

    Published on 09 Oct 2023

    Annaline
    group
    8.0
    Very good
    Good value for money
    We made a last-minute reservation and lucky to find a room for three people. The toilet or separate which was perfect as we were traveling with my nephew, and it never felt we had to wait for the bathroom. I spent a whole day at the pool, and it was really wonderful with all the chairs and umbrellas they provide it. The staff was all very friendly and welcoming.
    A little out of the way. But it was the rugby world cup and glad we had somewhere to stay

    Published on 13 Sep 2023

    Maurice
    family with young children
    6.0
    Pleasant
    Good price but the pictures where far more beautiful than reality. Staff was great
    The employees
    It was dirty and outdated

    Published on 03 Sep 2023

    Farooq
    family with young children
    2.0
    Very poor
    Very bad experience, will never again stay in Novotel !
    Just that it had a pool and not very far from the city . The breakfast was also good.
    The rooms were horrible , first the AC was not working and it never worked requested multiple times but still the staff did not help, then the room Keys stopped working after second day and never worked again . They made us wait for almost an hour standing outside of our door figuring out how to make the key work , then they gave us a new room where the flush was not working and eventually the keys again stopped working

    Published on 24 Aug 2023

    Abigail
    family with young children
    6.0
    Pleasant
    A good value for money overall.
    The pool area mostly
    Breakfast was too expensive with limited variety of food. The bar staff was a very rude girl, left me waiting for almost half an hour and shouted at me because I put the teaspoon in the sink instead of on the bar. The smell in the common areas is that of dog/cat pee, not pleasant at all. The voltage of the electricity is VERY low. The mobile phone did not charge during the night, ended up without devices the following day. I contacted the reception but they barely spoke English so they did not understand me.

    Published on 23 Aug 2023

    Abhinav
    family with young children
    1.0
    Bad
    Bad
    The swimming pool was opened early
    The room air conditioning was not working during the complete stay. we have raised complaints at the reception desk at 1 am and also 4 am as kids we were not able to sleep. At last we have to open the room windows to have some sleep.

    Published on 19 Aug 2023

    Anonymous
    family with young children
    10.0
    Exceptional
    Exceptional
    Very nice hotel

    Published on 13 Aug 2023

    Marina
    family with young children
    6.0
    Pleasant
    Pleasant
    Piscine tennis ping pong

    Published on 13 Aug 2023

    Maria
    family with young children
    5.0
    Passable
    Maybe its a good place if you go by car. Its very far away from everything.
    Its kids friendly. The pool was amazing.
    The personal was not very helpful in particular when asking for a taxi. Apparently they have their our taxi arrangement and they are more expensive. (70 to St. Charles station when we paid 50 for the same distance for 6 people). And 50 for 3 km without any machine to show you how much you were spending. The taxis are also not punctual. They arrived 10 late.

    Published on 08 Aug 2023

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    Top Facilities

    parking

    bar

    food

    wifi

    pool

    See All Facilities

    All Facilities for Novotel Marseille Est Porte d'Aubagne

    Category Facilities
    Activities Live music/performance, Live sport events (broadcast), Walking tours, Golf course (within 3 km), Table tennis.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others bar, pool, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Lower bathroom sink, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Soundproofing, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Carpeted, Fold-up bed, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Minibar, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
    Media & Technology Cable channels, iPod dock, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Games room, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Private check-in/check-out, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed.
    Entertainment and family services Evening entertainment, Kids' outdoor play equipment, Children's playground, Board games/puzzles.
    Pool and wellness Sun umbrellas, Sun loungers or beach chairs.
    Outdoor & View Pool view, Terrace, Garden view.

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