Novotel Samator Surabaya Timur

Jl. Raya Kedungbaruk No. 26-28 - Show on map
8.3
412 reviews

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This property has been featured in "50 Best Hotels In Surabaya ".

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Room Types Available

Superior King Room
  • Max 2 Adults
    •

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    The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

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    Superior King Suite
  • Max 2 Adults
    •

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    The spacious air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

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    Superior Twin Room
  • Max 2 Adults
    •

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    The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

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    Deluxe Double Room
  • Max 2 Adults
    •

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    The spacious double room provides air conditioning, soundproof walls, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.

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    Deluxe Twin Room
  • Max 2 Adults
    •

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    The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a seating area and a wardrobe. The unit has 2 beds.

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    Executive Suite with 1 King Size Bed and 2 Single Bed
  • Max 4 Adults
    •
  • 1 Photo available
    •

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    The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.

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    Executive Suite with 1 King size Bed
  • Max 2 Adults
    •

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    View Deal
    The spacious air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

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    Executive Suite
  • Max 6 Adults
    •
  • 1 Photo available
    •
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    About This Property

    Situated 8.1 km from Submarine Monument, Novotel Samator Surabaya Timur offers 4-star accommodation in Surabaya and has a fitness centre, a restaurant and a bar. Boasting room service, this property (Read More)also provides guests with an outdoor pool. The accommodation features a 24-hour front desk, airport transfers, a kids' club and free WiFi.Gubeng Train Station is 8.3 km from the hotel, while Sharp Bamboo Monument is 9 km from the property. Juanda International Airport is 11 km away.

    Novotel Samator Surabaya Timur is featured in

    Guest Ratings For This Property

    8.3
    Based on 412 Reviews
    100% verified reviews

    Comfort

    8.72

    Cleanliness

    8.84

    Value For Money

    8.62

    Facilities

    8.58

    Guest Reviews

    Kaitlin
    young couple
    10.0
    Exceptional
    Great breakfast, spacious and clean room
    Room: really spacious and clean, huge comfortable bed, lovely bathroom, very clean. Facilities: pool was nice but quite busy, the gym was well equipped and not very busy at all, one of the best hotel gyms we've used. Staff: pleasant enough! Location: location was fine but it was hard to get to the adjacent street where some restaurants were because the path was pretty treacherous. Breakfast: this was a 10/10 - so much choice and a everything was delicious. Cappuccinos made to order, lots of fruit, cereal, daily smoothie, all the Indonesian food you could think of, it was really great.
    (Read More)
    The surrounding area wasn't that nice.

    Published on 04 Jan 2024

    Eko
    family with young children
    10.0
    Exceptional
    Exceptional
    The room is very clean
    Not much around it, no caffes, no mini imarket

    Published on 23 Dec 2023

    Yen
    family with young children
    9.0
    Superb
    Superb
    Friendly staff, cheap food

    Published on 15 Dec 2023

    Muhammad
    family with young children
    8.0
    Very good
    Good comfy stay
    The room. We booked executive room with 2 bed rooms. Very comfortable.
    Too many people book for weddings. Away from shopping areas too.

    Published on 13 Dec 2023

    Tai
    review category business travellers
    7.0
    Good
    Good
    Initially, I remember that I booked for two people with two breakfast. However, the staff told me that I just booked for one person and subsequently my partner unable to enjoy the breakfast together. I hope in the future the platform that I made booking need to the make clear in this manner. The breakfast just a normal expectation as compare with others 4-stars hotel.

    Published on 26 Nov 2023

    Clara
    young couple
    8.0
    Very good
    Pleasant stay in Surabaya
    Bed super comfortable! Pool nice with nice terrace Staff friendly and kind Location well served with food delivery and taxis
    Nothin

    Published on 25 Nov 2023

    Ken
    solo traveller
    9.0
    Superb
    It is a good location to my locations to visit and for friends to come and visit me.
    The breakfast in the mornings was excellent. The staff were very helpful and friendly. When I met friends and we ate in the restaurant the menu and food was a good selection and very tasty. The check in staff and lobby area were very helpful and friendly. The room was very clean and comfortable during my stay.
    I was wondering why there were no hand towels in the room? Generally I was pleased with everything.

    Published on 18 Nov 2023

    Sayyed
    family with young children
    4.0
    Disappointing
    Disappointed
    Staff are friendly
    Given the wrong room, which is a small mistake, overlooked it. The door for the toilet doesn't have a lock to it. Since it's a sliding door, only attached to the ceiling, the door is "hanging," so it is possible to pull on it. As you close the door of the toilet, it is visible that it is not flush. From the bottom, the gap between the door and the wall increases in size. Shower: There is no door to keep the water from the shower to spill over to other parts of the toilet. The towel rack in the shower was loose. It looks like it is about to fall off any moment.

    Published on 14 Nov 2023

    Sanghamitra
    family with young children
    10.0
    Exceptional
    Very wholesome
    Availability of water filter for refilling the bottles
    Nothing

    Published on 31 Oct 2023

    Xue
    family with young children
    1.0
    Bad
    Hotel is too packed with non tourist, busy and noisy
    The hotel is very busy everyday especially morning, people coming for staying and event or conference. Hence we need to wait for the lift for about 10 mins each ride and the lift is full and packed. This is not a very good experience. The food delivery sender cannot come to the hotel lobby, they have to walk to here and we need to come down to collect the food while the lift is very hard to wait
    The hotel is very busy everyday especially morning, people coming for staying and event or conference. Hence we need to wait for the lift for about 10 mins each ride and the lift is full and packed. This is not a very good experience. The food delivery sender cannot come to the hotel lobby, they have to walk to here and we need to come down to collect the food while the lift is very hard to wait

    Published on 28 Oct 2023

    Location & Nearby Places

    Gubeng (6.4 Km from city center)

    Jl. Raya Kedungbaruk No. 26-28 - Show on map

    15 Nearby Attractions

    Plaza Marina

    2.8 km

    Hutan Bambu

    3.7 km

    Galaxy Mall

    4.0 km

    Suroboyo Monument

    4.1 km

    Bungkul Park

    4.3 km

    Flora Park

    4.5 km

    Chinatown, Surabaya

    4.9 km

    Monumen Perjuangan POLRI

    4.9 km

    Pelangi Park

    5.0 km

    Pakuwon Food Festival

    5.1 km

    Surabaya Town Square

    5.1 km

    Tomb of Dr Soetomo

    5.3 km

    Indonesian Cancer Museum

    5.5 km

    Monumen Kapal Selam

    5.6 km

    Monumen Bambu Runcing

    5.7 km

    Suroboyo Carnival Park

    5.8 km

    See All Attractions

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    Top Facilities

    Bar

    Wifi

    Spa

    Pool

    Concierge service

    Food

    Shuttle service

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