ORIENTAL HOTEL KYOTO ROKUJO

If you are looking for a Rokujo experience, THIS IS NOT IT. It is a business hotel with below average cafeteria meals, and poor food quality. It was just bad by either standard, whether one prefers Japanese or Western. We booked a three person room. At check-in we asked if it was possible to add an additional day. The clerk told us no. He said we must book the second day ourselves online where we made our original booking (here at booking). At the front desk we used a cellphone to complete the booking of the additional day, as asked. Once it was done, we were told we would have to move out (with our luggage), and change rooms the following day. Because we had booked a room that was more expensive for the second day. We asked to just be given the standard room both days. They refused despite there being availability. We either had to pay an additional 4000 to upgrade our first day, or we had to move rooms leaving us locked out between 10:00am and check-in the following afternoon. We upgraded. The room we were given was supposedly a "superior" room, but it was literally too small to fit the two double beds pictured for "superior" rooms on the hotel's own website. It seems we were given two nights in the standard room at superior price. The next day, while I was out, I rented an electric bicycle. I came back to the hotel to get something from my room, but was not allowed to leave the bicycle outside while I went in to get my item. There was bike parking, but you can only use it if you rented your bicycle from the hotel. I didn't even know the hotel rented bikes. Also the hotel bikes don't have baskets and were a lower-quality, more basic model.