Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

This property has been featured in "49 Best Hotels In San Francisco ".

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Top Facilities

parking

bar

food

wifi

pool

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Superior Room, Guest room, 1 King

Max 2 Adults

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Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a wardrobe and a carpeted floor and wine/champagne is offered for guests. The unit has 1 bed.

Superior Room, Guest room, 2 Double

Max 4 Adults

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Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a wardrobe and a carpeted floor and wine/champagne is offered for guests. The unit has 2 beds.

Deluxe Room, Guest room, 1 King

Max 2 Adults

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Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious double room provides air conditioning, a wardrobe and a carpeted floor and wine/champagne is provided for guests. The unit offers 1 bed.

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All Facilities for Palace Hotel, a Luxury Collection Hotel, San Francisco

Category	Facilities
Activities	Live music/performance, Live sport events (broadcast), Happy hour, Pub crawls, Bike tours, Cooking class, Stand-up comedy, Walking tours, Themed dinner nights, Tour or class about local culture.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Lift, Allergy-free room.
Accessibility	Upper floors accessible by elevator, Hearing accessible, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Slippers, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Sofa bed, Wardrobe or closet, Seating Area, Iron, Safety deposit box, Heating, Air conditioning, Desk, Carpeted.
Food & Drink	Wine/champagne, Grocery deliveries, Kid-friendly buffet, Special diet menus (on request), Kid meals, Room service, Refrigerator, Restaurant, Dining table, Fruits.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen.
Media & Technology	Flat-screen TV, Telephone, Pay-per-view channels, TV, Radio.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
Physical distancing	Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Solarium, Massage, Foot massage, Fitness centre, Fitness, Back massage, Fitness/spa locker rooms, Couples massage, Neck massage, Head massage, Full body massage, Hand massage.
Transport	Car hire.
Outdoor & View	City view.

Location & Nearby Places

Downtown san francisco (2.2 Km from city center)

2 New Montgomery Street

15 Nearby Attractions

Farmers Market San Francisco

0.2 km

The Mexican Museum, San Francisco

0.2 km

California Historical Society

0.2 km

Museum of the African Diaspora

0.3 km

Visit a Free Museum

0.3 km

San Francisco Museum of Modern Art

0.3 km

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About This Property

Famed bars, an awe-inspiring crystal chandelier restaurant, a fitness area and a glass dome indoor pool are featured at this landmark Financial District Palace. San Francisco’s vibrant Union Square is 5 minutes’ walk from Palace Hotel. Leather tufted headboards, 11-foot ceilings, bedside lighting, high thread count linens and pillow-top bedding set the stage for a luxurious night’s sleep in each room at the Palace Hotel, a Luxury Collection Hotel, San Francisco. High-end luggage inspired desk, tables and the bathroom vanity transport guests to the Palace origins with modern finishes. A 48-inch flat-screen satellite and streaming enabled TV, marble bath, rain shower and back-lit bathroom mirror completes the design. Inspired by west-coast impressionism, layered deep plum, midnight blue and shades of grey textiles create a rich coastal atmosphere. Restored architectural elements like a solid oak door from 1909 and brass monogrammed door knobs are featured. Custom sofas in a separate seating area and Market Street views are featured in select suites. Austrian crystal chandeliers hang from a light-filled glass rotunda surrounding The Garden Court restaurant. Breakfast, lunch and signature tea is featured during the day. Savory bites, handcrafted cocktails, curated wines and decadent desserts are served in the evening at the GC Lounge. Guests can enjoy innovative cocktails, craft beers, bold wines and sharable artisan cuisine at the Pied Piper, home of the Maxfield Parrish mural The Pied Piper of Hamelin, which was commissioned as gift to San Francisco to honor the hotel’s reopening in 1909. Boasting sexy, contemporary décor, the Pied Piper is a San Francisco legend and the perfect place for an intimate individual dining experience or a social celebration. Under a glass dome with city views, an indoor pool surrounded by chaise lounges and spas is featured. Tucked away on a high floor, this key card access oasis also features spa services and a 24-hour fitness centre that overlooks the pool area through floor to ceiling windows. Marble baths and spa showers are featured in the changing rooms. Palace Hotel, a Luxury Collection Hotel, San Francisco is 20 minutes’ cable car ride from shopping and dining at Fisherman’s Wharf. Offering a 24-hour concierge service, the concierge can connect guests’ to restaurants, designer boutiques, cable cars rides, the Embarcadero, Ferry Building, Chinatown, Oracle Park, cultural museums and theaters.

Guest Ratings For This Property

8.5

Based on 781 Reviews

100% verified reviews

Comfort

9.05

Cleanliness

9.01

Value For Money

7.99

Facilities

8.66

Guest Reviews

Romina

young couple

1.0

Bad

Beautiful hotel but not worth the price or the lack of proper customer service

Beautiful property and great location

The hotel lacks the maintenance it needs. Each night the pipes hummed anytime myself or any neighbor used their restroom and I didnt sleep at all. Also, they were not accommodating with the pre paid breakfast that was paid for and included in my booking.com and long story short, I never got to have breakfast at the beautiful restaurant because they couldnt secure a time or even guarantee seating so I had to have in room dining which was invasive to my privacy and not what I wanted. Im extremely dissatisfied with this being a luxury hotel.

Published on 04 Jan 2024

Hannah

family with young children

9.0

Superb

Nice Christmas celebration enjoyed by all

Facilities, good location, felt safe, clean rooms

Front desk staff a little abrupt

Published on 01 Jan 2024

Michael

solo traveller

10.0

Exceptional

4 fabulous days in San Francisco.

Great atmosphere and friendly staff. I loved the larger room. The shared amenities were very festive. There is also a museum worth a visit and of course, there is the Pied Piper Bar and painting. I'll be back.

I liked it all.

Published on 31 Dec 2023

Ann

review category business travellers

10.0

Exceptional

Pampered at the Palace

The rooms were comfortable. The Pied Piper is breathtaking! The stay was memorable.

Cost to park my car.

Published on 11 Dec 2023

Catherine

family with young children

10.0

Exceptional

Wonderful, beautiful historic hotel

Size of room

No assorted beverages in heated toilet seat too hot

Published on 05 Dec 2023

Russell

young couple

10.0

Exceptional

Excellent

Location was excellent. The room was very clean and well maintained. Staff were friendly and excellent, very professional. They made us feel welcome. Lunch in the bar was very good. No complaints.

The menu in the Pied Piper bar could have had more choices but a good selection of drinks.

Published on 27 Nov 2023

Hayley

family with young children

8.0

Very good

Beautifully appointed hotel!

Rooms, beds and linens were wonderful. Location was good and easy to walk to Union square and to restaurants. The breakfast was good in the garden course, drinks were good in the Pied Piper Bar as well. Room service was great as well!

Waiting a long time to be served at reception.

Published on 17 Nov 2023

Hayley

family with young children

7.0

Good

Nice and I would choose another hotel next time for the services was up and down.

Rooms were comfy and clean

Staff were a bit unorganised and couldnt work out the booking arrangements we had made. Ended up ok and was a bit all over the place to start with. There were not enough staff at the front desk. We always had to wait for at least 15 minutes to be served. With a line and only 2 staff taking customers checking in or out.

Published on 14 Nov 2023