Palchan Hotel & Spa - A member of Radisson Individuals Retreats

Activities

• Happy hour
• Bike tours
• Walking tours
• Pub crawls
• Cycling
• Live sport events (broadcast)
• Themed dinner nights
• Archery
• Cooking class
• Fishing
• Table tennis
• Skiing
• Ski school
• Hiking
• Ski storage
• Tour or class about local culture
• Ski pass vendor

Business facilities

• Meeting/banquet facilities
• Fax/photocopying

Others

• Parking
• Bar
• Food

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Family rooms
• Facilities for disabled guests
• Soundproof rooms
• Allergy free room
• Higher level toilet
• Lower bathroom sink
• Non smoking throughout

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Thermometers for guests provided by property
• Access to health care professionals

Accessibility

• Toilet with grab rails
• Emergency cord in bathroom

Bathroom

• Toilet paper

Room Amenities

• Air conditioning
• Heating

Food & Drink

• Fruits
• Wine/champagne
• Special diet menus (on request)
• Kid meals
• Restaurant
• Kid friendly buffet
• Outdoor furniture
• Packed lunches
• Room service
• Coffee house on site

Safety & security

• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarms
• Cctv outside property

Cleaning services

• Trouser press
• Ironing service
• Daily housekeeping
• Laundry
• Dry cleaning

Services & Extras

• Key card access

Common areas

• Picnic area
• Sun terrace
• Outdoor fireplace
• Garden

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• Express check in/check out
• Concierge service
• Invoice provided
• Private check in/check out
• Luggage storage
• 24 hour front desk

Physical distancing

• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

Entertainment and family services

• Board games/puzzles

Transport

• Airport shuttle
• Car hire
• Airport shuttle (additional charge)
• Airport drop off
• Shuttle service (additional charge)
• Shuttle service
• Airport pick up

Pool and wellness

• Fitness/spa locker rooms

Outdoor & View

• Terrace